We reserved for our son and family places to attend the well known Ritz Calton teddy bear tea with Binky the elf. First of all because they where afraid that you don't show up on the reserved day, they ask you to pay in advance...we did that despite the fact that they made my pregnant wife wait during 60 min standing up in the entrance of the restaurant in order to pay...Some days after that, they called us to tell us that the teddy bear tea was cancelled and that we had the choice to be reimbursed or to attend a normal high tea( which we decided is not interesting for a 4 year old boy)...so once again we went to the hotel to get reimbursed, once again they made my pregnant wife wait during 60 min standing in the restaurant lobby and finally a reluctant manager showed up trying to make us to use the tickets for a high tea instead.After we politely declined she finally took my credit card details to transfer back the money...after more than a week I called back to inquire about the reimbursement which apparently could not be done on the credit card...so they decided to take my bank details to wire the amount to my account...until now (10 days) still nothing...
I find this service really unprofessional for a 5++ stars hotel. There is plenty of nicer hotels in Doha and this one lost all credibility for us...
Definitely not Ritz Carlton standard!
- Also Known As:
- Ritz-Carlton Doha Hotel
- Ritz-Carlton Doha Hotel Doha
- Ritz Doha
- Doha Ritz Carlton
- Ritz-Carlton Doha
- Doha Ritz
- Doha Ritz-Carlton
- Ritz Carlton Doha
- Official Description (provided by the hotel):
- An iconic landmark in Qatar, The Ritz-Carlton, Doha instills a sense of well-being in its divine service, and every moment is artistically crafted and engraved to last a lifetime. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, Priceline, Travelocity, Asiatravel.com Holdings, Otel and Tingo so you can book your The Ritz-Carlton, Doha reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.