We stayed as a family (5 adults) in the Intercon Doha for a week whilst visiting my brother. It was a very mixed experience. The standard of the rooms is good and the breakfast was very good - well worth having this included in your stay. It is very manic on a Friday and Saturday, but a nice experience during the week.
On the downside, the reception staff were incredibly unhelpful and rude during check in - they charged us more than the price when we booked - as were the bar staff when we tried to return unopen drinks that we had not ordered - it was a real battle to get a refund. The staff were generally rude and uninterested e.g. being ignored at receptions and bars for AGES.
The most disappointing thing about this hotel was the spa and sports facilities. The gym is very good -immaculate, good equipment etc - but everything else was not great. The spa is small and grotty, and completely incomparable to the Hyatt and the Four Seasons. We rarely stay in expensive hotels so are not hard to please, but the spa really is bad. Also, they claim to have Tennis courts for guests but when we tried to book them the day we arrived, they only had a one hour slot each day at 1pm for the whole week we were there. Clearly the tennis courts are kept for the leisure club members, so saying they are avaliable for hotel guests is inaccurate. We totally understand that you need to book them, but they need to hold a few more slots for hotel guests.
The restaurants are good - Paloma's happy hour is great value and the food at the Greek restaurant was excellent. The Belgian bar is good for drinks - the food is highly rated but we couldn't ever get a table there. Service from the pool bars was, however, dreadful, especially over the weekend and the food we had by the pool and in the hotel bar was stone cold. Stick to the themed restaurants and avoid this food. For the restaurants, you need to book at least a day in advance as they are always full and no priority is given to hotel guests.
I think the main problem with this hotel is that the facilities would be sufficient if they were just for hotel guests but with so many outside leisure club users, it is seriously over capacity at the weekend and on Ladies Day - limited sunbeds, bad service etc It all felt very chaotic and not "special" in any way.
The concierge service is also not 4/5 star standard at all. We asked them if they could look into waterskiing for us and they just were not able to help - there was a Fawlty Towers-esque scene of a porter posing as the concierge (although he was actually trying to be helpful, he just didn't know what to do) followed by a Concierge who took a whole day to look in to it. All just really inefficient.
We have stayed in the Four Seasons and went for drinks in the Hyatt, and for a similar price, they both have that special luxurious feel that the Intercon lacked. The service at the Four Seasons is absolutely perfect. We are not fussy people at all - like I say, we rarely stay in expensive hotels - but it just didn't feel like you were getting a good experience for your money. I appreciate not many people "holiday" in Doha so I am sure this hotel would be fine for many people, but if you will be spending a fair amount of time in the hotel, you could do a lot better than the Intercon.
- Official Description (provided by the hotel):
- InterContinental Doha is an iconic landmark in the Heart of Doha. Nestled in landscaped gardens with 500 meters of sandy beach, the InterContinental Doha features 8 restaurants and bars including the famous Belgian Cafe, a range of recreational facilities and a free form swimming pool. The hotel's prime location is just minutes from downtown Doha and major government and corporate offices and within walking distance to the Doha Exhibition Centre, City Center Mall and Doha Golf Club. ... more less
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- Also Known As:
- Intercontinental Doha Hotel Doha
- Doha Intercontinental