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“Outstanding Hotel and service” 5 of 5 stars
Review of The St. Regis Doha

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The St. Regis Doha
5.0 of 5 Hotel   |   Doha West Bay Area, Doha 14435, Qatar   |  
Hotel amenities
Ranked #14 of 124 Hotels in Doha
Certificate of Excellence 2014
Penzance, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Outstanding Hotel and service”
5 of 5 stars Reviewed May 17, 2013

The St.Regis hotel in Doha is now the best and most luxurious hotel that we have been too! It's not just the 5 star Luxury of the hotel that makes it so great, but the staff/management and all the little extra things that make it so special. The butler service is a superb edition that all 5 Star hotel should have, I would like to give a special mention to our Butler "Dragan" who was extremely helpful and made our stay extra special.

The Superior Room was very spacious, clean, quiet and have excellent comfy beds. They also have quality bathrooms with a TV that doubles for a mirror when not in use:) Our room had great views of both the pool and sea.

I would also like to mention that the Gordon Ramsay restaurant was the finest experience in dining that we have tried. The food was out of this world, this was fine dining as it should be. The atmosphere, decor and the whole theatrics of bringing out the food and displaying it. They really have a really special restaurant here!

Jazz at the Lincoln centre was fantastic, we were reserved the best seats in the club and enjoyed the smooth Jazz of "Matt Wilson Arts and Crafts" while drinking Cocktails till the early hours.

We were really made to feel special throughout our stay and will certainly be using Starwood Hotels in our future holidays.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TareqDerbas, General Manager at The St. Regis Doha, responded to this review, May 22, 2013
Dear Guest,
Thank you very much for the great feedback following your recent experience with us.
I was truly delighted to know how much you enjoyed your stay with us, the hotel’s facilities the Gordon Ramsay experience and the Jazz Club atmosphere.

It was also pleasing to know that you appreciated the profesionalism of our team, the butler service and particularly the overall friendliness of your butler Dragan and this gives us the opportunity to show our team that their efforts are truly appreciated by our guests.

Looking forward to welcoming you back to The St Regis Doha in the not too distant future.
Regards
Tareq Derbas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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559 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
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English first
Doha, Qatar
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 16, 2013

Definitely St.Regis is a remarkable hotel, even building by itself is Doha landmark. Rooms are spacious and well decorated, nice bathroom, good view. Pool is great and the biggest in Doha.
Good for in-house guests- the fact that outside guests are not allowed in just to use a pool, so area is kept exclusive. Service is great, staff is attentive, smiley and helpful.
Some restaurants are good, of course there is an area for improvement, but Hakkasan is a good addition to Doha restaurants collection as well as jazz club. Reggy beach parties were also fun!
A bit drawback- breakfast. I cannot say it's something outstanding. First month hotel was open- me and group of friends came to try it out as I believe breakfast is a "business card " of a hotel. Selection of food items and the way it was cooked- average, plates not pre-heated, waffles were not tasty and what's surprising- fresh orange juice was kind of watery and not tasty. Everyone can think- new hotel..happens.Even though 150 QAR for breakfast is not that little.
Ok, dear St.Regis, it's been a year, time to get it fixed! So here we go again, am in Vine restaurant and....again...orange juice is unacceptably bad, watery, tasteless...my waiter(Amine I think- great, attentive guy)read my face expression , and asked if something was wrong with my orange juice, and received positive response. He was kind enough to offer me another glass of freshly squeezed one, and it was slightly better but still not fantastic.I believe I squeezed 10 times better one on my kitchen from 3 QAR oranges per kilo. Am just curious- where fruit are brought from? Time to change supplier!Expensive is not always the best. And please keep your butter on the ice. It's melty and very unattractive.
Another thing- maintenance issues in the bathroom. Once the shower hose in the bathtub was leaking and producing fountains of water, then- same in shower cabin with side small shower. Pretty annoying considering high rates you charge your guests. I would expect engineering/housekeeping team do inspect rooms on these basic issues before guests arrive.
Room service menu.Limited choice first of all. I wonder if anyone of management or marketing team tried to read it in dimmed evening lights of the room-it's actually mission close to impossible.Black paper with tiny golden/white letters.,hardly readable.
Then probably would be good to get a proper amount of blackberry chargers, I believe it's not really expensive item for 5* hotel to have. Requested it 3 times, finally got one available, half broken. Adapter was also not visible anywhere in the room.
Anyway overall it was not bad , but at the same time- not that unforgettably amazing. But I am sure hotel works at making it better. For now it loses to Four Seasons in quality.

Room Tip: Higher floor seaview
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  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TareqDerbas, General Manager at The St. Regis Doha, responded to this review, May 22, 2013
Dear Guest,

Thank you so much for your valuable feedback.

While I was delighted to know that you appreciated the design and decoration of our hotel, the services we provide and the professionalism of our team, It was disappointing to read that we failed to meet your expectations in some areas.

I have taken onboard your remarks with regards to the breakfast variety and particularly the fresh orange juice as well as the maintenance issues you experienced and please rest assured these will be addressed immediately with the involved managers.

I would like to invite you to contact my office for your next visit as it will be my pleasure to personally assist you with the reservation and arrangements.

Thank you very much once again and looking forward to welcoming you back again.

Regards,
Tareq Derbas
General Manager
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2013

absolutely magnificent, all round. Styed there for 4 nights in March and could not fault it! Exceptional on every level, staff were brilliant. Strongly reccomend visit to the Jazz bar - our barman, Filip Klacar very good, not in your face, but there when you need him.! - the coctails are very good and the atmosphere and staff exceptional.. the band is also very good.. All restaurants reccomended but do go for the brunch!! a bit pricey b ut worth it!

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TareqDerbas, General Manager at The St. Regis Doha, responded to this review, May 22, 2013
Dear Guest,

I am absolutely delighted to know you thoroughly enjoyed your stay at The St Regis Doha.

Thank you very much for the great comments which I have shared with the team. It is a pleasure to know you appreciated the professionalism of our team and particularly the friendliness of Filip as well as the atmosphere in Jazz.

We are very much looking forward to your next visit.

Regards,

Tareq Derbas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 14, 2013

Great and new addition to Starwood portfolio in Qatar. The hotel itself is brand new with the fresh feel, nevertheless experienced staff make the stay more comfortable. I was amazed by the level of care provided by Nadya Shalamberidze the friendliest butler during my stay, she is enthusiastic, committed and great member of the St Regis team.

The Pool and recreation facilities are second to none with great atmosphere; I really enjoyed my time……

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TareqDerbas, General Manager at The St. Regis Doha, responded to this review, May 15, 2013
Dear Guest,

Thank you so much for the lovely feedback.

I was truly delighted to know how much you enjoyed your stay with us and that you appreciated the profesionalism of our team and particularly the overall friendliness of your butler Nadya.

It is always gratifying for us to receive such comments as this gives us the opportunity to show our team that their efforts are truly appreciated by our guests.

Looking forward to welcoming you back to The St Regis Doha in the not too distant future.

Regards
Tareq Derbas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 14, 2013

We hired a private beachside cabana for a close friend's 40th Birthday celebrations and the hotel exceeded our expectations - not only with fantastic facilties but also with exceptional service. From our initial dealings with Mr. Mohammad Kader, the Sales Manager through to the hostess and waiting staff on the night - we could not fault the service. The staff could not do enough for us and the close attention to detail was very much appreciated. They set the ambiance with beautiful candles and the facilities in the private cabanas were first class. Two bathrooms, a lovely lounge seating area and dining table, IPOD docking station, TV & DVD. Outside there was relaxed seating, perfect for after dinner drinks and even a private plunge pool, with views out to the pool and beach area. We opted for the Reggae BBQ Menu which was very reasonably priced and incredibly tasty. All in all we had a wonderful time and it was a great way to celebrate a milestone birthday. We will certainly visit again soon.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TareqDerbas, General Manager at The St. Regis Doha, responded to this review, May 22, 2013
Dear Guest,

Thank you very much for the wonderful feedback you have shared and for choosing The St Regis to celebrate this very special occasion.

It was a pleasure to read how much you appreciated the services we provide, the hotel facilities, the professionalism of our team and I am glad to know that you enjoyed your time with us.

Looking forward to welcoming you back again.

Regards,

Tareq Derbas
General Manager
Report response as inappropriate
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Dubai
Senior Contributor
48 reviews 48 reviews
46 hotel reviews
Reviews in 41 cities Reviews in 41 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 7, 2013 via mobile

Has the St Regis class all right. From the time you reach the hotel till we left, you have people waiting on you. Service is great. The little attention they pay to fine details is good. Food is good, the decor and ambience in the rooms are wonderful. Definitely worth visiting again.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TareqDerbas, General Manager at The St. Regis Doha, responded to this review, May 9, 2013
Dear Guest,

Many thanks for a great feedback.

It was a pleasure to have you with us and we are very much looking forward to your next visit.

Regards,

Tareq Derbas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Top Contributor
87 reviews 87 reviews
57 hotel reviews
Reviews in 46 cities Reviews in 46 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed May 7, 2013

Stayed here for our second wedding aniversary and had a fantastic time. The hotel is stunning, the room (we payd extra for a terrace - worth it) was outstanding and overall had a wonderful time. We ate in Opal for Brunch, which was out of this world (excellent service, excellent food), had a few drinks in hotel bar (very nice) and finished the night with cocktails on the beach. Would recommend this hotel to family and friends. The location isn't perfect as not much around but plenty to keep you occupierd in the hotel (also probably the larget hotel swimming pool I have ever seen. A few minor issues, there is no ATM in the hotel and the service at reception when we first arroved could do with sharpening up 9take note from service in Opal).

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TareqDerbas, General Manager at The St. Regis Doha, responded to this review, May 9, 2013
Dear Guest,

I would first like to thank you for choosing to spend this very special occasion with The St Regis.

We are truly glad to know you had a memorable experience with us and sincerely appreciate the impressions you have shared.

Looking forward to welcoming you back in the near future.

Regards,

Tareq Derbas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The St. Regis Doha

Address: Doha West Bay Area, Doha 14435, Qatar
Location: Qatar > Doha
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 124 Hotels in Doha
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The St. Regis Doha 5*
Number of rooms: 336
Official Description (provided by the hotel):
Located on the shores of Doha’s glittering West Bay, the St. Regis Doha is a five-star luxury hotel with 336 guest rooms including 70 seductive suites, aiming to set new standards of luxury service & excellence with the signature St. Regis Butler Service.The hotel introduces a collection of ten signature restaurants & bars, extensive recreation facilities including world-acclaimed Remède Spa. The St. Regis Doha is the finest address for leisure & business travelers in Doha ... more   less 
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