I think it's one of the quirks of the rating system on TripAdvisor that puts the Kingsgate so high up the chart. I've stayed in a number of different hotels in Doha over the last 4 years so I've had lots of time to compare and contrast.
First, the location. It's on a main road although the entrance is in a side street. the area immediately opposite has been flattened, ready for redevelopment. The old souq is one block away, Souq Waqif about 10 minutes walk. There's no parking spaces. There are some good local shops nearby, a laundry, a really excellent fruit shop and an Indian run tea shop! Sure, some of the side streets are a bit grimy, but no worse than many other big cities the world over. It's 10 minutes drive from the airport and the hotel will arrange a driver to pick up if you e-mail them.
The rooms are, in my view, slightly odd. There is a basic kitchenette, with a microwave but no desk. The solitary easy chair is out on the balcony, with a low coffee table. Aircon is efficient but noisy. The rooms are uncarpeted (although they may be fixing that now). Furniture is basic low grade melamine, like flat pack IKEA but without any style. TV has a basic set of channels, just BBC World and CNN in English.
The restaurant is just off the lobby and serves a decent if somewhat limited selection. The buffet breakfast is OK - a fair choice of fruit, cereals and cold cuts. The hot selection often suffered from hanging around too long.
The staff were a mixed bunch! The girls in the restaurant were friendly, while their male counterparts avoided work if possible and had an attitude that suggested it was somewhat beneath them. Housekeeping staff were invariably friendly - front desk indifferent.
So, I won't stay there next time. First choice has to be the Swiss Belhotel (just across the road) or Ramada Encore, both of which often have deals in the same price range.
Rooms facing towards the sea will at least have some sort of view.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.