On the 4th of december, we decided to go out for dinner and we chose Rodizio as it is walking distance from our place.Nice decor, nice music, ambiance perfect...we were directed to our table which was reserved.As it was near the band we wanted to go a bit away from the music and our request was accomodated immediately.
A lovely waiter, smiling and very professional guided us through the menus. The waiter remembered my specificaitons for allergies and asked how they can accomodate my dinner.he went through the whole process with knowledge, professionalism and NO stammering or " let me check"...VERY Impressed i was...
My 2 guests had the set menu from live station and i choose a steak from the menu.
Steak arrived and it was very tough to chew even though i asked for medium.
The restaurant manager came to take my plate away and offered for another dish. i was not sure what to order as i was hungry and disapppointed.
I was offered a plate from the live station which i accepted which came with the same accompaniments of the steak dish.( i was charged for the steak but got meat from the carnivore station which is almost double the price)
The manager came back with a plate full of juicy, medium cooked beef and lamb which was amazingly cooked. The meat was as good as the meat i had in cape town (the best by the way...).While going for a smoke i stopped to chat with the manager a while expressing how pleasantly surprised i was about the service and not intentionally mentioned it was by birthday thus the choice of a nearby place....and guess what???i was surprised by getting a cake at the end with the service staff and band singing happy birthday in brazilian, english and arabic....WOOOOOWWWW
As a hotelier, i was very impressed to have finally found a 5 star hotel in Doha where the whole package is 5 star. I was very impressed and very happy....Normally i am very picky and criticize almost everything ( what can i do...it's in every hoteliers blood) but i DID NOT FIND A SINGLE THING WHICH WAS NOT RIGHT!!!!
My partner is a Chef de Cuisine and was also impressed....
Kudos to the manager ( I apologise for forgetting her name as well as the waiter's name), her team and the management for the wonderful time i had. I am happy and satisfied that even though the hospitality market is struggling for the best employees, there are still some people who works from the heart and deliver what they sell. I bow in front of thee!!!
A true 5 star it is for me in every sense. Keep it up!
Last but not least, we are going back to Rodizio for christmas eve because a happy customer will always come back :-)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you very much for taking time to share your feedback with us and for choosing Crowne Plaza Doha - The Business Park to be your birthday venue.
I am delighted to hear that you were impressed with our services even though you are not one to be impressed easily.
Reading that our people “work from the heart” is the epitome of what we strive to deliver to our guests every day.
We look forward to welcoming you back soon for more celebrations.
Crowne Plaza Doha - The Business Park
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.