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“Deplorable service mars potentially great apartment hotel” 1 of 5 stars
Review of Gulf Pearls Hotel Apartment

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Gulf Pearls Hotel Apartment
4.0 of 5 Small Hotel   |   P.O.Box 22389, Doha, Qatar   |  
Hotel amenities
Ranked #6 of 13 Doha B&B and Inns
Nairobi, Kenya
Top Contributor
107 reviews 107 reviews
34 hotel reviews
Reviews in 38 cities Reviews in 38 cities
48 helpful votes 48 helpful votes
“Deplorable service mars potentially great apartment hotel”
1 of 5 stars Reviewed January 8, 2013

The good side: spacious apartment, location quite good (and easy to guide taxis to find).
However, the furniture and equipment is falling apart (someone did tell us that they were going to renew it all soon: not before time), and the management is out of touch with the maintenance and cleaning staff.
So when we arrived, there was no plug on the microwave, the kettle leaked (actually leaked water over the electric connection!), there was just one small frying pan and a desoultry selection of small plates and cutlery (nowhere near enough for four people), one air-conditioner didn't work, three bedside lights didn't work, there were no towels, the coat rack had to be propped up against the wall, the apartment drains smelled, and the standard-lamp shade was falling off! A depressing entry. After about 2 1/2 hours work, most was fixed, but even through the stay other things kept failing and the front desk said "the cleaning / maintenance staff will fix it" but without us pushing, they didn't. The front desk / day manager refused to give any discount. Talking of the front desk, they had no numbers / contacts for tour companies (e.g. for desert tour), and only the number of one taxi company which only had small cars. Such a shame - this could be a great little three-star apartment hotel, but it is running into the ground with disinterested management.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Any
English first
Kuwait City, Kuwait
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 16, 2012

Mostly I like everything !! The staff were friendly, the apartment was good, and everything we need they bring it to us. Also there is basement as a free parking, and there is a local grocery also free WiFi and cable channels. Free local calls.

What I don't like:

We took an apartment with two bathrooms they were good but one of them did not have the water hose it was ok but to improve the apartment they should put it in both bathrooms.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gulf Pearls Hotel Apartment

Address: P.O.Box 22389, Doha, Qatar
Location: Qatar > Doha
Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service
Hotel Style:
Ranked #6 of 13 B&Bs / Inns in Doha
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Gulf Pearls Hotel Apartment 4*
Number of rooms: 37
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