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“Excellent business stay” 5 of 5 stars
Review of Hilton Doha

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Hilton Doha
5.0 of 5 Hotel   |   Diplomatic District Street, Doha, Qatar   |  
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Ranked #12 of 119 Hotels in Doha
Top Contributor
51 reviews 51 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
38 helpful votes 38 helpful votes
“Excellent business stay”
5 of 5 stars Reviewed October 6, 2013

We stayed here for 3 nights on a business trip. my husband was working here, but I managed to have some down time by the beach.
the hotel looks lovely and clean, the staff are all very helpful and friendly.
The room was great, with lovely views and always cleaned nicely. It had everything in it that one would want!
The breakfast was plentiful, which lots of choice, and they try and remember each day to deliver your order if you ordered something special from the chef during your stay. They are always willing and helpful.
the pool area is nice and the beach also, but it was a shame, maybe due to the time of the year, end of September! that the whole beach loses the sun by 3 ish, which is a nice time of the day to sunbathe! They give you complimentary water , which they don't do in dubai Hilton's! which is appreciated! and cold face towels and ice buckets if needed.
We only ate at Trader Vic's in the evening , the food was good! the drinks lovely but it was empty when we were there so lacked atmosphere .
All in all a very nice stay. Would return!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreasJersabeck, General Manager at Hilton Doha, responded to this review, December 15, 2013
Dear sunseelerli123,

Thank you very much for your appreciative feedback. It is very rewarding for us that you enjoyed every moment of your experience with us.

It is such motivation and encouragement that helps us work harder to meet & exceed our Service to valued Guests like you.

We sincerely hope to welcome you back at Hilton Doha. Please do contact us on venilla.marimootoo@hilton.com the next time you are visiting us and we will be glad to assist you.

Kind regards
Andreas Jersabeck
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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609 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
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  • English first
  • French first
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English first
London, England
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 4, 2013 via mobile

Overall this is an excellent hotel but it's certainly more geared towards the business traveller than leisure. We were the latter & the reason I say that is the cost.
Positives are - a very warm welcome, a perfect room with great views, immaculately clean throughout, a great location and pool & private beach.
The negatives - as per a lot of the Middle East the cost of food & drink are ridiculously over priced. I know it's unfair to compare supermarket prices to 5* hotels but there is a mark up of 200% & over. We walked into town & paid the same for a meal for 2 as the hotel charge for a bottle of water!!! Seriously.
The other issue was the constant security checks, in & out of the front doors I can just about understand but in & out of resturants in house is too much, the security guard around the pool constantly walking past looking at everything you're doing is unnecessary.
I've seen both of these issues mentioned in other reviews so I know I'm not being over picky!
The birthday cake left in my partners birthday was a lovely thought and I'd recommend Trader Vic's resturant on the beach for suberb food.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreasJersabeck, General Manager at Hilton Doha, responded to this review, December 9, 2013
Dear Simonoxon,

Thank you very much for your valuable time and feedback. We are pleased that you enjoyed your stay amongst us.

As much as we sincerely thank you your positive feedback, and we also appreciate all your very constructive feedback. Allow us to reassure you that we do take your valid feedbacks into consideration and address them accordingly.

We were also concerned to learn your perception about our prices and as you may also have seen our response to previous reviews, that market cost prices for items are already expensive as in line and applicable for all 5Star hotels in Doha. This is only meant as means of explanation and not an excuse for what you may find overpriced.

We are sure that you will also agree that some of practice are independent of our Management and required by Law for instance the need to have security scan which is applicable in all hotels with bars.

We sincerely hope to welcome back at Hilton Doha. Please do contact us on venilla.marimootoo@hilton.com the next time you are visiting us and we will be glad to assist you.

Kind regards
Andreas Jersabeck
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 3, 2013

This was my second time at Hilton Hotel in Doha and everything was perfect as the first time. I really enjoyed my stay, the beach and the swimming pool were amazing! The staff is friendly and well prepared and they are always looking after you!

Stayed September 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreasJersabeck, General Manager at Hilton Doha, responded to this review, December 9, 2013
Dear Luciano N,

Thank you very much for your valuable feedback especially your kind words about our team members.

We are also glad that you enjoyed every moment of your experience as our Guest as well as your Pool & Beach facilities.

We sincerely hope to welcome back at Hilton Doha. Please do contact us on venilla.marimootoo@hilton.com the next time you are visiting us and we will be glad to assist you.

Kind regards
Andreas Jersabeck
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Løkken, Denmark
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 3, 2013

Very nice Staff, lovely Beach and pool facilities, fantastic hotel for relaxing stay!!! Lovely views from the Executive floor - directly to "The Pearl". Beach was amacing great White sand without stones and very clean, everyday we came here, Cold Water and sunlotion was served from the staff!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreasJersabeck, General Manager at Hilton Doha, responded to this review, December 3, 2013
Dear Betina N,

Thank you very much for your valuable feedback especially your kind words about our team members.

We are also glad that you enjoyed every moment of your experience as our Guest as well as your Pool & Beach facilities.

We sincerely hope to welcome back at Hilton Doha. Please do contact us on venilla.marimootoo@hilton.com the next time you are visiting us and we will be glad to assist you.

Kind regards
Andreas Jersabeck
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
saudi arabia
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 1, 2013

Having stayed at hotels in Doha, Qatar, this review is of paramount importance for those who want to stay at a superior quality hotel. The professional service is something that one hardly ever experiences with the consistent combination of friendliness and professionalism which was offered from check-in to check-out. First of all, we had an early flight which meant that we arrived at the hotel in the early morning so we were prepared to leave our luggage with the concierge and return within the allocated time for check-in. To our amazement, Mr. Bibeck at reception, not only received us with the highest level of courtesy, friendliness and professionalism, but also checked us in immediately without any inconvenience whatsoever. Refreshment drinks were served upon arrival and an introduction to the hotel's concierge, Ms. Martha, was also offered. The high level of service offered by Ms. Martha was unbelievable. Not only were these two individuals outstanding in preforming their duties, but the entire staff was friendly, courteous and took care of any of our needs.
The management of the Hilton, Doha, must be commended and congratulated for the superior level of their staff, especially Mr. Bibeck and Ms. Martha, as this was truly a very satisfactory stay.
We look forward to our next stay at the Hilton, Doha.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreasJersabeck, General Manager at Hilton Doha, responded to this review, December 3, 2013
Dear marroula,

Thank you very much for your appreciative feedback especially your kind words about our team members particularly Bibek and Martha. It is very rewarding for us that you enjoyed every moment of your experience with us.

It is such motivation and encouragement that helps us work harder to meet & exceed our Service to valued Guests like you.

We sincerely hope to welcome back soon at Hilton Doha. Please do contact us on venilla.marimootoo@hilton.com the next time you are visiting us and we will be glad to assist you.

Kind regards
Andreas Jersabeck
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 30, 2013

Very nice stay, good swimming pool and beach, nice atmosphere, the only thing is bad quality food, staff are helpful and decent but need more training, rate of rooms is very good, nice location, overall i like my stay there and i will repeat it when ever i want to relax.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreasJersabeck, General Manager at Hilton Doha, responded to this review, December 3, 2013
Dear Mohamed S,

Thank you very much for your valuable feedback. It is indeed through feedback like yours as Hilton loyal guests that help us improve our Service.

Allow us to reassure you that as much as we appreciate your positive feedback, we are using your feedback to re-inforce the training of our team members. Our Executive Chef has also taken your feedback into consideration.

We sincerely hope to welcome back soon at Hilton Doha. Please do contact us on venilla.marimootoo@hilton.com the next time you are visiting us and we will be glad to assist you.

Kind regards
Andreas Jersabeck
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 29, 2013

Spacious rooms are very neat..my special thanks to HK dept in Hilton, the lady from service section jasmin was nice service and over all good food with good staff worth for money. i will be back to this hotel on my next trip....thanks hilton

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreasJersabeck, General Manager at Hilton Doha, responded to this review, December 3, 2013
Dear davisalappatt

Thank you very much for your appreciative feedback especially your kind words about our team members particularly our Housekeeping team incl. Jasmin. It is very rewarding for us that you enjoyed every moment of your experience with us.

It is such motivation and encouragement that helps us work harder to meet & exceed our Service to valued Guests like you.

We sincerely hope to welcome back soon at Hilton Doha. Please do contact us on venilla.marimootoo@hilton.com the next time you are visiting us and we will be glad to assist you.

Kind regards
Andreas Jersabeck
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Doha

Address: Diplomatic District Street, Doha, Qatar
Phone Number:
Location: Qatar > Doha
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 119 Hotels in Doha
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Doha 5*
Number of rooms: 309
Official Description (provided by the hotel):
Set on the Corniche with its own private beach and in the heart of the Diplomatic district, Hilton Doha is the ideal destination for both business and leisure travelers. A 15 minute drive from Doha International Airport, in close proximity to major shopping malls, Souq Waqif, Katara and the Museum of Islamic Art, this Hotel boasts 309 rooms and suites overlooking breathtaking views of the Arabian Gulf. ... more   less 
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