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“They turned a special occasion into a life long memory” 5 of 5 stars
Review of Hilton Doha

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Hilton Doha
5.0 of 5 Hotel   |   Diplomatic District Street, Doha, Qatar   |  
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Ranked #7 of 119 hotels in Doha
England
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“They turned a special occasion into a life long memory”
5 of 5 stars Reviewed February 27, 2013

Having worked in Doha, briefly, a couple of years back my wife & I decided to revisit Doha on a long weekend to celebrate our 22nd wedding anniversary. We chose the Hilton based on its location & the reviews here.
Things started poorly when our flight was cancelled, so I contacted the hotel to let them know our rearranged flight would see us arriving 6 hours later at around 2am (and it's our anniversary so save a nice room for us please!).
I must admit I was a little apprehensive arriving so late, but I shouldn't have been because it was the start of a truly memorable & pleasurable experience. The bell boy was enthusiastic, a real skill at 2am, and reception greeted us with "Good morning Mr/Mrs Graeme001, we've been expecting you. Happy anniversary" That made us smile!
It turned out the hotel had upgraded us to a Panoramic suite, what a lovely gesture. When we walked through the suite front door we were greeted by rose petals scattered throughout, cakes on the table & kissing swans (shaped towels on the bed) with "22" formed out of petals. My wife had tears of joy, it was a simply fantastic thing for the hotel to have done.
That set the tone for our stay, nothing was too much trouble for the Staff. The restaurants, poolside, Concierge & staff: All were excellent. However, a special mention for the Club staff, they were simply outstanding. Loredana & Martha in the evenings & Heni (spelling?) in the morning get special mentions.
As for the rest of the details; good location near the Corniche & City mall, a private beach, a good sized pool with lots of sunbeds - just what you want in a hotel. Exec breakfast was enough for us, the main breakfast is available downstairs if your appetite requires it. We originally booked an Exec room via the Hilton website & secured a great value deal for our long weekend.
Many many thanks Hilton, Doha. We won't hesitate to recommend you & we hope to come back soon.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VenillaM_HiltonDoha, Manager at Hilton Doha, responded to this review, March 11, 2013
Dear Graeme001

We thank you very much for your valuable feedback which brought a smile to every team member. Your description of emotions felt is a real encouragement to us.

We look forward to turn many more experiences into memorable lifetime ones as we look forward to welcome you back amongst us.

Kind regards
Venilla
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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Doha
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 26, 2013

I bought also a Qgrabs coupon for a couples massage and facial.
it was excellent, the best ever! we really enjoyed the welcome, the massage, the tea in the quiet room, the jaccuzi.. i highly recommend it

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
May E, Public Relations Manager at Hilton Doha, responded to this review, February 27, 2013
Dear Fadia66,

Thank you for this positive contribution. I'm glad you enjoyed your experience and we look forward to seeing you again at eforea: spa at Hilton.

Best,
May
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Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2013

We stayed here for a week on holiday after a business trip in Israel, and it was wonderful. We had read an airlines article titled "Three perfect days in Doha" and decided Doha would be a fun place for us to visit. Our experience at the Hilton Doha was better than we ever hoped. Fantastic staff - very well trained - amazing breakfast each morning, lovely private beach that we enjoyed each day, and located in a good area. Ten-minute walk from the Corniche waterfront walkway, where we walked for about an hour each day - beautiful! And a ten-minute walk from City Centre Mall, which had any kind of store you could possibly need, including a large grocery store. The hotel is very new, so everything was immaculate and state of the art. They have a friendly staff, too, no matter where you are in the hotel. For other sight-seeing, like the Museums and Souks, etc, we easily got taxis. Super safe area - we felt comfortable.

Room Tip: We were on the 15th floor, which was super. All rooms have a water view.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
May E, Public Relations Manager at Hilton Doha, responded to this review, February 27, 2013
Dear Nellie05,

Thank you for the wonderful review. I'm glad to read that you enjoyed our services and facilities. I'm specially delighted to know that our team made your stay memorable.

Look forward to welcome you again with us.

Kind Regards,
May
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The Woodlands, Texas
Top Contributor
76 reviews 76 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 24, 2013

I bought a Qgrabs coupon for a couples massage and facial. The Spa is quaint and professional. Services were wonderful. They allowed us to go outside in our robes for lunch by the pool. The waiter was worried we were going to leave without paying since all of our belongings were in a locker in the spa. Food poolside very average. Overall experience was great for a Saturday morning.. View was nice and it felt as though we were on vacation in a tropical paradise instead of just driving down the street. I recommend this escape for all expats living in Doha.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
May E, Public Relations Manager at Hilton Doha, responded to this review, February 25, 2013
Dear patriziphoto -

It is a pleasure to welcome you in at Hilton Doha. I'm delighted to know you enjoyed your experience at eforea: spa at Hilton.

We look forward to seeing you with us soon.

Kind Regards,
May
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Manchester, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 24, 2013

We chose the Hilton for a 2 night stay to break up our journey back to Manchester from Bali.
We were in an Executive room which had excellent facilities. We very much enjoyed the use of the Executive Lounge for drinks and plentiful nibbles in the evening - a better policy re young children in the evening or maybe a separate area should possibly be considered.
Breakfast was very good with plenty of choice.
Beach and pool area was excellent and very well maintained with plenty of sun loungers and umbrellas - drinks and food service and quality was good.
The only negative during our stay was the false fire alarm which took almost an hour to be turned off at 4.00 am.
We ate at Trader Vics which we thoroughly enjoyed.
We would definitely go back to the Hilton next time we fly via Doha.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
May E, Public Relations Manager at Hilton Doha, responded to this review, February 25, 2013
Dear Carol B -

Thank you for the positive comments. We are delighted to know that you enjoyed our facilities and services. We have identified the fire alarm issue and tackled it.

It is a pleasure to welcome you with us and we look forward to seeing you again soon.

Kind Regards,
May
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Doha, Qatar
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2013

Spend some lovely and relaxing days at the hotel. The breakfast buffet was superb and the waiters/waitresses were very attentative. Overall the staff was just lovely starting from the bell man, reception, waiters, and spa personnel and you were always greeted with a warm smile. The hotel has a great location with the lovely cornice only being a short walking distance away. Will defiantly return again!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
May E, Public Relations Manager at Hilton Doha, responded to this review, February 25, 2013
Dear SuzanneMeier -

It is a pleasure to welcome you with us and to offer you a memorable service. Your feedback is makes us proud. We look forward to seeing you again with us.

Should you need further assistance during your next stay, please let me know.

Kind Regards,
May
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Dublin, Ireland
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 22, 2013

Stayed here for 3 nights with family member. Check in was excellent - however our room was far from acceptable. We were located to an adjoining room belonging to a suite. We could hear every sound from the adjoining room, however customer services were extremely pleasant and organised another room for us. On our first night, we dined in the buffet, it was dreadful. Half of the hot main courses dishes were empty, one of the soup containers was also empty. Our next experience was the beach - the staff were excellent and the sun loungers were comfortable. But the overall beach experience was not enjoyable. For example, we were asked to share our parasol, the beach itself is very small and limited. If you wanted to use the public convenience, we had to pass through the buffet area which as being used by visitors. I enquired from a staff member is there was a public convenience which could be used by beach users - he kindly showed me the one outside, however it was not clearly signed.
Our next meal was in Trader Vics - this was really nice. Finally we also dined in the French Restaurant, La Sachtaine, this was also nice, however not atmosphere. We had breakfast served in our room on two occasions, this was probably the nicest meal we had.

Overall, the stay was enjoyable due to the excellent staff members - however we would certainly think twice before booking this hotel again

Room Tip: There is no point in paying more money for seaview etc. Do not order still water during your meal...
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  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VenillaM_HiltonDoha, Manager at Hilton Doha, responded to this review, February 28, 2013
Dear family0o6,

As we thank you for bringing the incidences of your experience to our attention through your constructive and valid feedback, we sincerely apologise for the same since these moments definitely do not reflect Hilton Standard and more specifically our standards at Hilton Doha.

However, am also pleased to let you know that we do investigate further and all key Department Heads involved have taken your feedback positively and seriously for us to improve our services.

We thank you for acknowledging your appreciation of our quick actions whenever challenges were brought up.

We would actually be very pleased and grateful if you could get in touch directly us myself, venilla.marimootoo@hilton.com and I will be very glad to prove our best intentions.

Kind regards
Venilla
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Additional Information about Hilton Doha

Address: Diplomatic District Street, Doha, Qatar
Phone Number:
Location: Qatar > Doha
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 119 hotels in Doha
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Doha 5*
Official Description (provided by the hotel):
Set on the Corniche with its own private beach and in the heart of the Diplomatic district, Hilton Doha is the ideal destination for both business and leisure travelers. A 15 minute drive from Doha International Airport, in close proximity to major shopping malls, Souq Waqif, Katara and the Museum of Islamic Art, this Hotel boasts 309 rooms and suites overlooking breathtaking views of the Arabian Gulf. ... more   less 
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