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“This is what you are waiting for!” 5 of 5 stars
Review of Oryx Rotana Doha

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Oryx Rotana Doha
5.0 of 5 Hotel   |   Al Nahda School street, Doha, Qatar   |  
Hotel amenities
Ranked #4 of 119 Hotels in Doha
Miami, Florida
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“This is what you are waiting for!”
5 of 5 stars Reviewed October 29, 2013

After 3 week journey from Hajj, my parents and I decided we need a relaxing vacation. This was one of the best hotels, I have stayed. We booked a suite. From the moment we arrived, we were greeted with such professional staff from the bell boy to the hotel customer service. Jamel was excellent at the front desk who treated us like family. Syed and Akhter were always there with a generous smile to recommend places in Doha. Hasan and Lana were there to assist us right away. The entire staff was courteous and incredibly helpful. The rooms were spacious and with a modern interior design. The breakfast buffet was amazing! I cant wait to come here again. Thanks for a wonderful vacation!

Room Tip: corner suites
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OryxRotana, General Manager at Oryx Rotana Doha, responded to this review, November 15, 2013
Dear Guest,
Thank you for choosing Oryx Rotana for your most recent vacation, we are indeed delighted that your stay with us was enjoyable. I will share your compliments with all concerned especially the team members who went the extra mile to make the difference. We look forward to welcome you back in the nearest future.

Sincerely yours,

Kevork Deldelian
General Manager

Oryx Rotana Hotel
Al Nahda School St., Airport Road
P.O. Box 29922
Doha, Qatar
Tel: +974 44023333
Fax: +974 44023300
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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756 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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English first
Cork, Ireland
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed October 29, 2013

I got a day room here during a long layover in late September. Everything was fine, nice room. When I got the credit card bill they correctly charged for the day room, but then they also charged $700 two days after I checked out. I sent a note to the hotel and they seemed to acknowledge the error and said they had asked their bank to make a refund. One week later, no refund. I sent another note and this time there was no reply at all. So now I'll have to dispute the charge with the credit card company. Beware ... this is a lot more hassle than I bargained for.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OryxRotana, General Manager at Oryx Rotana Doha, responded to this review, November 16, 2013
Dear Guest,
Thank you for taking time to review our hotel. It was with much regret to know about the unpleasant experience you have encountered with the credit card charges. We humbly apologize for the inconvenience this has caused to you and assure you that we have reviewed this incident with our team and as we have advised you through the e-mail earlier the delay in refunding the charges was due to long Eid holidays here in Qatar, I truly apologize for the time this took to be sorted out and assure you that it was really out of our will.
We hope that this experience have not marred your overall impression of Oryx Rotana and as a gesture of goodwill, please accept our small token of apology for not having met your expectations.

Myself and the entire team will be pleased to welcome you back, meanwhile, please do let me know if I can be of any further assistance.

Sincerely yours,

Kevork Deldelian
General Manager

Oryx Rotana Hotel
Al Nahda School St., Airport Road
P.O. Box 29922
Doha, Qatar
Tel: +974 44023333
Fax: +974 44023300
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 27, 2013

Only a 5 minute drive from the airport the Oryx Rotana offers all that one would expect from a 5 star hotel. The rooms are well equipped, the business centre well staffed and the location has easy access to the airport, down town (20 mins) and West Bay (20 mins). To avoid the traffic, which is pretty bad in Doha but solely getting better, either leave veeeery early in the morning or late morning/mid afternoon. The hotel has a very vibrant tapas bar with a brilliant wine collection, a great Chinese restaurant and the Jazz bar is the place to be on the weekends. The pool overlooks the runway so you can chill out watching planes taking off and landing. The rooms are very well soundproofed with absolutely no noise coming though the windows and proper black our curtains. All in all a very nice hotel.

Room Tip: Get a room facing the runway if you like plane spotting!!!!
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OryxRotana, General Manager at Oryx Rotana Doha, responded to this review, November 16, 2013
Dear Guest,
Thankyou for your very positive review of our hotel, we were extremely pleased to hear that everything met with your expectations and that your stay was so enjoyable. We would be pleased to welcome you back to Oryx Rotana in the future, and would do our utmost to ensure that your experience was to the same standard.

Sincerely yours,

Kevork Deldelian
General Manager

Oryx Rotana Hotel
Al Nahda School St., Airport Road
P.O. Box 29922
Doha, Qatar
Tel: +974 44023333
Fax: +974 44023300
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 26, 2013

We found this hotel to be up to date, and savvy with a staff ready and willing to accommodate their guests. I really appreciate good customer service, I believe it is a dying art - but at the Oryx they are at the top of their game. Splendid. Wish we had planned to stay there longer. The hotel shuttle was a great perk too.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OryxRotana, General Manager at Oryx Rotana Doha, responded to this review, November 16, 2013
Dear Guest,
Thank you for reviwing our hotel and your wonderful comments about our staff members being excellent, they will be shared with all the concerned people who made the difference to your stay. We are delighted indeed that your experience was enjoyable and memorable one.

Myself and the entire team will be pleased to welcome you back to Oryx Rotana, meanwhile, please do let me know if I can be of any further assistance.

Sincerely yours,

Kevork Deldelian
General Manager

Oryx Rotana Hotel
Al Nahda School St., Airport Road
P.O. Box 29922
Doha, Qatar
Tel: +974 44023333
Fax: +974 44023300
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Top Contributor
52 reviews 52 reviews
12 hotel reviews
Reviews in 31 cities Reviews in 31 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 24, 2013

We just spent 5 very comfortable days here and would definitely recommend it. Very well staffed with a courteous and helpful international team. A modern, spacious and tranquil ambience with great amenities such as pool, sauna/steam room, massage, gym and several different restaurants. The bed is exceptional quality and the bathrooms large, only no tub (in ours). The main dining area (buffet) is nice and has the same great service, although I was not extremely impressed with the food; I think if was fine but certainly not on par with everything else within the hotel. There were continental and international options, but honestly a bit boring and a few items not fresh. Over all, a great hotel and excellent service staff.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OryxRotana, General Manager at Oryx Rotana Doha, responded to this review, November 16, 2013
Dear Guest,
Thank you for choosing Oryx Rotana for your most recent stay in Doha, we are very happy that your stay was enjoyable. We do appreciate your very constructive comments about the food in buffet as we as a hotel are aware that there is always room for improvement. It has been our pleasure to serve you and we do hope to welcome you back as a valued repeater guest soon.

Sincerely yours,

Kevork Deldelian
General Manager

Oryx Rotana Hotel
Al Nahda School St., Airport Road
P.O. Box 29922
Doha, Qatar
Tel: +974 44023333
Fax: +974 44023300
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 21, 2013

I stay in this hotel quite often, and I have to say it is a brilliant hotel. I love the lobby area and its proxmitiy to the airport. It's great to see non western chains with such amazing service. Staff are really helpful, especially the concierge and staff at the door. Chinese restaurant is good but needs some healthy options added to the menu!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OryxRotana, General Manager at Oryx Rotana Doha, responded to this review, November 17, 2013
Dear Guest,
Thank you for taking the time to review our hotel and your lovely comments about our staff members being helpful and efficient. We are extremely pleased that our levels of service exceeded your expectations and that you enjoyed our restaurants so much.
It has been our pleasure to serve you and we do hope to welcome you back as a valued repeater guest soon.

Sincerely yours,

Kevork Deldelian
General Manager

Oryx Rotana Hotel
Al Nahda School St., Airport Road
P.O. Box 29922
Doha, Qatar
Tel: +974 44023333
Fax: +974 44023300
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 20, 2013

Top quality entrance.. Excellent locations - ten minutes WALK from the international airport. This will change when the new terminal opens though
Good ambience in reception area. Good set of TV entertainment channels
Excellent shower and bathroom quality with high quality amenities
Excellent sleep quality. Oryx Rotana has a guest pre-arrival information system wherein one lists the preferences of pillow types
Central controls near the bed for room lighting, air-conditioning and wake-up alarm
Phone also available in the bathroom
Choices restaurant has great ambience with a sloping glass roof which provides a great view and lots of light
The Jazz Club on the ground floor near the elevators is a bar and night club which runs into the late hours of the night if one is inclined towards this
Excellent service at the Airport welcome counter. The bus which takes one to the hotel is equipped with Wi-Fi (though that does not make much of a difference because one reaches the hotel in less than 10 minutes)
Excellent check-in and check-out
Be sure to enroll in the Rotana hotel frequent visitor club. advantages of late checkout and several other options. For paid membership (about 250 US$) one gets discounts of 20% worldwide too

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OryxRotana, General Manager at Oryx Rotana Doha, responded to this review, November 17, 2013
Dear Guest,
Thank you for your positive feedback. We were very pleased to hear that your stay was such a positive experience and you found the ambience as well as accommodation to be excellent. We are delighted indeed that you had such a great time here and appreciated a choice of restaurants and bars on offer.

Myself and the entire team will be pleased to welcome you back to Oryx Rotana, meanwhile, please do let me know if I can be of any further assistance.

Sincerely yours,

Kevork Deldelian
General Manager

Oryx Rotana Hotel
Al Nahda School St., Airport Road
P.O. Box 29922
Doha, Qatar
Tel: +974 44023333
Fax: +974 44023300
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oryx Rotana Doha

Address: Al Nahda School street, Doha, Qatar
Location: Qatar > Doha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Doha
#3 Business Hotel in Doha
#4 Luxury Hotel in Doha
#5 Family Hotel in Doha
#9 Best Value Hotel in Doha
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Oryx Rotana Doha 5*
Number of rooms: 400
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Also Known As:
Oryx Rotana Doha Hotel Doha

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