I visited Bob's restaurant this month, at their ABC Achrafieh branch. I went during my lunch break, alone, hoping to get something delicious away from the office rush. I reached the restaurant; it was almost empty (except for a small group of teenagers chatting in the corner). I placed my order: Spicy Louisiana Boneless Chicken Wings, Coated Fries and a Chocolate Milk Shake, plus a cup of Sour Cream. The milk shake came 1st, after 5 minutes. Then I waited for 15 other minutes for the chicken and fries to arrive; I had drank half of my shake meanwhile. AND the chicken arrived semi-hot, semi-cold.
What was their excuse for that delay, since the place was almost empty? I was very disappointed.
To make things worse, the "spicy" chicken tasted sweet and buttery. Not spicy at all. That was NOT Louisiana sauce. Trust me, I cook my wings hotter and spicier than theirs. I suggest they remove the "hot chili pepper" icon next to that item from the menu. And the fries tasted stale, like fried in old, used oil.
I started to hiccup; i ordered another shake.
I paid a total of 25$ for this "lunch" and I pray not to throw up. Food is supposed to be a satisfying experience, not a "fleecing your pockets and leaving you unsatisfied" experience.
I used to go to this restaurant before, and always the same issues: bad timings, bad space management, inappropriate food taste. There are better places for such a type of food.
I have officially placed Bob's Easy Diner (Uneasy?) on my list of restaurants never to dine at again.
If you own or manage Bob's Easy Diner-ABC Ashrafieh & Verdun, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.