The title of my review sums it up - the Monroe is a perfectly fine hotel. The rooms are on the small side, and although they're clean, they seem a bit musty (I also noticed some mold in the shower). The sea views are great, especially if you can get upgraded to a sea view room for the cost of a regular one (which they frequently offer). There is a non-smoking floor. The hotel seems to cater mostly to tourists and guests from the Gulf states - lots of Saudi religious TV channels and traditional Arabic food for the buffet breakfast, which may be a pro or a con, depending on your perspective. Staff are polite, if a bit overbearing (our business meetings were interrupted multiple times as the hotel staff came in and out of the conference room to ask various questions). Several conference rooms are available on-site should you need meeting space. They claim there's a business center, but it's actually a single laptop not connected to a printer (they will print for you at the front desk for a charge).
The hotel will definitely nickel and dime you to death - they refuse to provide you with any restaurant suggestions beyond the restaurant located in the hotel, there's no free water provided in the room, and they won't permit you to order delivery food (or rather, if you do order delivery food, they threaten to take an inventory of what you've ordered and charge you for the same items from room service). This is ridiculous and extremely poor guest service. They charge extra for internet (all hotels do in Lebanon, it seems), and there's no wireless in the guest rooms. Notably, we were also required to pay extra for each person who needed to access internet at our meetings - I would have expected that internet would be included in the price of a conference room. Also, in the conference room, they didn't have enough outlets for everyone to plug in their laptop, while in my room the internet and electric plugs were by the bed, not by the desk, forcing me to work from my bed.
Overall, the convenient location and adequacy of the hotel make it a decent choice for a short stay on a budget. I wouldn't recommend it for the business traveler on an extended trip. I only travel to Lebanon on business, so I won't stay here again.
- Also Known As:
- Monroe Hotel Beirut
- Official Description (provided by the hotel):
- In the heart of the Central district, overlooking the Beirut Marina Yacht Club. Across the street from Zaitunay Bay's Shops, Restaurants & Bars. Walking distance from Beirut Souks Shopping Center. The Hotel is within 7 km from Beirut International Airport and in close proximity to Archeological Sites and Exhibitions Centers. ... more less
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