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“VERY STYLISH HOTEL, LOVE THE ROOF RESTO” 5 of 5 stars
Review of Hotel Albergo

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Hotel Albergo
4.5 of 5 Hotel   |   137 Abdel Wahab El Inglizi St, Beirut, Lebanon   |  
Hotel amenities
Ranked #14 of 117 Hotels in Beirut
London, United Kingdom
Top Contributor
81 reviews 81 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
46 helpful votes 46 helpful votes
“VERY STYLISH HOTEL, LOVE THE ROOF RESTO”
5 of 5 stars Reviewed October 4, 2013

This hotel is breathtaking, very stylish and unusual. Love the decor there. The food at the roof top is very tasty, healthy classy meal, excellent service. The wine was excellent. This was my second visit to this place, this was introduced through a friend and we really enjoyed it. We will be back again for sure.

Room Tip: Would love to sleep there one day had it not been for my flat!
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel A, General Manager at Hotel Albergo, responded to this review, October 8, 2013
Dear SHERMINE54,

We would like to thank you for taking the time to share your experience in our premises and really hope to welcome you again very soon in the restaurant and the hotel,

With my best regards,

Jihane Khairallah
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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114 reviews from our community

Traveler rating
    80
    26
    4
    3
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Beirut
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 13, 2013 via mobile

After our wedding party, we headed at this amazing romantic boutique hotel. Each room is decorated differently and the luxury is all that surrounds you. Staff are so professional as any Relais et Chateaux, service is exceptional, food at both restaurants is delicious but a bit overpriced.

Stayed June 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel A, General Manager at Hotel Albergo, responded to this review, September 3, 2013
Dear AnonymousPBeirut,

We would like to thank you for sharing your comments on TripAdvisor,

We are really happy you enjoyed your stay at the Hotel Albergo and hope to have the pleasure to welcome you back in our premises in the near future,

kindest regards,


Jihane Khairallah
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Top Contributor
68 reviews 68 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed July 7, 2013

We stayed here 6 nights during easter and were in general very happy. The service is very good, the junior suits are great and they have two very good restaurants. Unfortunatly the rooftop pool was closed because of the season.
The location is a bit off, but you can easily walk to all the highlights.
There are many good restaurant alternatives close by.
We had a very nice time here and can warmly recommend it.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel A, General Manager at Hotel Albergo, responded to this review, July 26, 2013
Dear Food_traveller32,

We would like to thank you for sharing your experience at the Hotel Albergo Relais & Châteaux,

We are happy to know that you have spent a lovely stay in our premises,

We hope to have the pleasure to welcome you back in your Beiruti home in the near future,

Best regards,



Jihane Khairallah

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 4, 2013 via mobile

This is supposed to be a luxury hotel and it is definitely one. Rooms are very nicely decorated, taken care of the smallest details.
I have never seen such a perfect service, The personnel is just wonderful, Lebanese hospitality!!! always smiling, trying to do everything they can to satisfy your needs, exceptionally good, meticulous and well-informed.
The restaurant is great, food is delicious, service is top... Congratulations!!
Location is ideal, small beautiful street, at walking distance from all what you need in a great city like Beirut!!
Keep up with the good work guys!!!
Recommend it for sure!!!

Stayed June 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel A, General Manager at Hotel Albergo, responded to this review, July 26, 2013
Dear Jimmy D,

Thank you for sharing your stay at the Hotel Albergo Relais & Châteaux,

We are really happy to know that you have spent a wonderful time in our premises, and we thank you for your positive comments,

We will always do our utmost to make our guests stay the most memorable one.

We hope to have the pleasure to welcome you back in the future,

Best regards,



Jihane Khairallah

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, UAE
Top Contributor
77 reviews 77 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 24, 2013

The hotel is hidden in an old street in Beirut. It is perfectly decorated, perfect atmosphere, best food, and lovely staff. You must have a nice breezy lunch on the restaurant up top. Try the salads. Have a quiet romantic meal with great italian food in the restaurant at the ground floor, Al Dente. Each room is different and each room has a unique classic touch. In the lobby, they have a huge collection of books that go back to the 1300s. Have a quiet sit down there and be inspired.

Room Tip: The higher the better..
See more room tips
  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel A, General Manager at Hotel Albergo, responded to this review, July 26, 2013
Dear Elsoueidi,



We would like to thank you for staying with us at the Hotel Albergo Relais & Châteaux and for sharing your comments on TripAdvisor,
We are glad you enjoyed your romantic meal at the restaurant Al Dente and really hope to have the pleasure to welcome you back in the near future,
Best regards,

Jihane Khairallah

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Top Contributor
72 reviews 72 reviews
18 hotel reviews
Reviews in 39 cities Reviews in 39 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed June 20, 2013

We were very disappointed with this Hotel.

The room was nice, the location was excellent and the breakfast first class. Fruit was provided to the room daily and Italian Biscotti provided at bed pull-down.

The room rate was in excess of $A400.

Overall service and attitude was bad, The opposite to what top hotels try to achieve..

Like all hotels you always have some really good staff and some ordinary ones. The ordinary ones in this joint far outweighed the good ones by a long shot and this did not sit well with us.

Most staff just do not smile or greet you in a welcoming way and generally do not seem to care.

Our biggest issues were.

1. We wanted to go to the restaurant on the top floor and were turned away because it was booked out. There were only seven people there when we arrived. Apologies were given however we were not offered any alternative option. After making a formal complaint to the duty manager, who did not seem at all concerned, we went to bed. A little later the head waiter from the restaurant came to the room with two glasses of wine and some dessert. That was nice but did not make things better.Our night had been already been spoiled.
2. When we checked out we were not greeted by the sour faced cashier, she did not utter a word during the bill paying process, and did not say good bye. Furthermore, despite several staff standing around the cashier desk no one offered to assist us with our baggage so we carried all baggage ourselves and had to load them into the taxi without any hotel staff assistance. How bad is that.

Would we ever stay there again. Absolutely Not..

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel A, General Manager at Hotel Albergo, responded to this review, July 26, 2013
Dear PeterDAustralia,

We would like to thank you for staying at the Hotel Albergo Relais & Châteaux in February and thank you for taking the time to share your comments on TripAdvisor,
We are sorry to hear that your stay was tarnished by these troubles,
We really hope that you can give us another chance to make it up to you and I invite you to contact me personally for your any future booking,
Best regards,

Jihane Khairallah

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 17, 2013

This place is beautiful, the roof terrace is glorious at all hours of the day or night, each room has different decor and the bathrooms are huge and full of goodies. Staff are incredibly helpful and eager to please. Romantic place or stay on your own, each time this place delivers fabulous service and an incredibly restful few days. Only 30 rooms, so it doesn't feel like a factory and each time I've gone, reception welcomes you back like you're family. Why stay anywhere else??

  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel A, General Manager at Hotel Albergo, responded to this review, July 26, 2013
Dear Megatraveller33,



We would like to thank you for staying with us at the Hotel Albergo Relais & Châteaux and for taking the time to share your nice comments on TripAdvisor,

We really hope to welcome you back in the near future,

Best regards,

Jihane Khairallah

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Albergo

Address: 137 Abdel Wahab El Inglizi St, Beirut, Lebanon
Location: Lebanon > Beirut
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in Beirut
#11 Business Hotel in Beirut
#13 Luxury Hotel in Beirut
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hotel Albergo 4.5*
Number of rooms: 32
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Also Known As:
Albergo Hotel Beirut

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