I chose this hotel as I thought it’s in a quiet area, would be comfortable and I will get value for my money. Based on these criteria, this my review:
This is a an average hotel, but the rates are just slightly less than the 5 star options you would get in the city. Things I didn’t like were:
There is only one restaurant at the hotel and the menu is so limited and the food isn't good. I had 4 meals and 2 of them were really poorly made.
The AC wasn’t working properly, the cover of the panel wasn’t attached and would fall down every time I wanted to turn the AC on/off. I didn’t ask them to come and fix it because I had a similar issue with the phone and it took them 3 days to pay attention to my repeated requests to fix it.
The towels were so old- you would feel yucky using them.
The water hose in the bathroom was leaking… no one came to fix it
They has this really strange approach to housekeeping- first thing in the morning, someone would come and knock on your door and say “hi, housekeeping! Should we clean your room?” and then they would back in a couple of hours to clean the room, then a third person would come back in a couple of hours to check if the cleaning was OK- which would make it at least 3 times a day for housekeeping to knock on your door- and open it and help themselves in if you were not prompt in responding.
On the positive note "most" (not everyone) of their staff are really nice and helpful and make it very easy to approach them and ask for help- it's just that they don't necessarily act up on your request as they promise they do!
- Official Description (provided by the hotel):
- When stepping into Lancaster Tamar Hotel, Beirut, guests will be enchanted by the Lebanese hospitality mixed with International expertise. Lancaster Tamar Hotel offers superb hotel facilities blended with attentive, personal service. ... more less
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