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“A hotel that everything is perfect” 5 of 5 stars
Review of Gefinor Rotana Hotel

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Gefinor Rotana Hotel
5.0 of 5 Hotel   |   Clemenceau Street | Hamra, Beirut 5202, Lebanon   |  
Hotel amenities
Ranked #11 of 114 hotels in Beirut
1 review
2 helpful votes 2 helpful votes
“A hotel that everything is perfect”
5 of 5 stars Reviewed January 25, 2013 via mobile

The food, the service and hotel crew are perfect. You are in the heart of the city and you get the best service as well. I also compared this hotel with the similar ones. This one is the best according to my opinion. Thank you Gefanor Rotana for making me feel comfortable and making our honeymoon great!!!

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
franckroyer, General Manager at Gefinor Rotana Hotel, responded to this review, January 29, 2013
Dear Reviewer,
We are delighted to receive your very nice comments and appreciation to our services and to our team members as well.

Thank you for your patronage and support to Gefinor Rotana Beirut. Indeed we value your trust and confidence in us.

I am very pleased to know that you were very satisfied with the overall arrangement of your honeymoon. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that we have met your expectations.

I will personally pass on your comments to our entire team who will be delighted at your gesture and grateful for your generous comments.

Best regards,

Franck Royer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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240 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
istanbul
Top Contributor
62 reviews 62 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 23, 2013

We had been Beirut fist time for new year holiday, hotel location was very safety and elegant area, not to far from the corniche. All staff were very kind and friendship , breakfast was delicious especially local foods. Rooms were clean, comfortable and quite

Room Tip: annex building rooms are more quite and larger than main bıilding rooms
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  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
Top Contributor
91 reviews 91 reviews
14 hotel reviews
Reviews in 40 cities Reviews in 40 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 25, 2012

We took a Jazeera package over Kuwait's Liberation/National Day holiday. It included flight, hotel and breakfast. This hotel is frequented by conference attendees at the University and hospital nearby. If you are on a conference stay some extra days to see Lebanon. The history of Canaan is remarkable. Even though many Labanese have moved abroad you can understand why they love their country. Diverse, rich in history, friendly and most importantly the best and freshest air! Truly exhilarating.

Room Tip: We were upgraded and received one of the suites in the rear. We did not have a view of the Mediterra...
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review, January 14, 2013
Dear Guest,

Thank you for sharing your pleasant Lebanese experience on Tripadvisor and with the travel community.

We are so delighted to know that you have enjoyed everything during your stay in Lebanon and at Gefinor Rotana Beirut.

Looking forward to welcoming you again .

Best Regards,

Mark Timbrell
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Godalming, United Kingdom
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 21, 2012

Having stayed at a number of Beirut hotels, this was my first time at the Gefinor, which seems to enjoy a pretty good reputation. Other guests I met regard it as a cut above the hotels of equivalent grade locally and most had been there several times before. The service was certainly excellent from all employees, both in helpfulness and friendliness.

While I would also like to see the hotel in summer when the pool and roof bar are open, the lobby bar was comfortable and seemed to be reasonably priced. As for the room, it was well maintained, clean and compact (I had just gone for the "Classic") and the only down side was the slightly over-firm bed (as per just about every hotel in the world). It had tea and coffee facilities and plenty of free water though, which are always appreciated.

Location is ideal for the down-town area and Hamra and, if you are lucky with traffic, can be no more than 20 mins from the airport. Would definitely consider again.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review, January 14, 2013
Dear Guest,
Thank you for choosing Gefinor Rotana for your recent stay in Beirut, we are glad you enjoyed your stay and all the service and facilities we provided.

It is nice to read your recommendation of the hotel and the highlights of our employees, rooms, lobby bar and location.
Looking forward to welcoming you again in the near future. Maybe in the summer to enjoy the pool bar!
Best Regards,

Mark Timbrell
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2012

This hotel is amazing. It has an excellent location right by the lively Hamra area and also just a few minutes walk away from the sea and downtown. The staff are very helpful and attentive The food is excellent. The rooms are comfortable and spacious and the sea view is amazing. Excellent for the money

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review, December 31, 2012
Dear Guest,

Thank you for taking the time to write your valued review on TripAdvisor.

We are delighted to hear you enjoyed your stay with us and we thank you for describing us as "Always Excellent".

Thank you for your nice comments about the location, staff, food and rooms.

We are looking forward to welcoming you again in the near future.

Kind regards,

Mark Timbrell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed December 10, 2012

Like many of the other reviews here, I also have to agree that the staff at this hotel are attentive, conscienscious and always willing to assist from the moment you check-in.
The rooms are clean, food is decent and the location is close-by to all the tourist areas in particular Zaitoony Bay which is a short 10 mins walk away. Spend some time at their roof-top pool for amazing views across the city.

I will definitely return to the Genfitor Rotana as the brand does not disappoint!
Thank you for making our "hens weekend" so comfortable!!!

Room Tip: If you're a group/family book an "apartment room" which includes a comfortable living...
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  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review, December 31, 2012
Dear Guest,

Thank you for posting this review regarding your experience at Gefinor Rotana hotel.

It is rewarding to learn that you enjoyed your stay with us, and that you found our location perfect, staff attentive, food decent and rooms clean.

As well, it is nice to read that you will definitely return to Gefinor Rotana.

Once again thank you for taking the time to share your experience and we do hope to see you back in our property very soon.

Yours sincerely,


Mark Timbrell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 17, 2012

Business hotel... Very well priced, nice and firendly management, food is great. lobby is more of a business one. parking is a big issue as most of beirut hotels. club rooms facing the sea are great.....

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review, November 28, 2012
Dear Guest,

Thank you for sharing your experience at Gefinor Rotana here on TripAdvisor.

We are so glad to learn that we have succeeded to make you feel happy during your last stay with us.

Thank you again for taking the time to post this review.

We are looking forward to welcoming you back in the near future.

Mark Timbrell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Gefinor Rotana Hotel

Address: Clemenceau Street | Hamra, Beirut 5202, Lebanon
Location: Lebanon > Beirut
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Beirut
#5 Spa Hotel in Beirut
#8 Business Hotel in Beirut
#10 Best Value Hotel in Beirut
#11 Luxury Hotel in Beirut
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gefinor Rotana Hotel 5*
Official Description (provided by the hotel):
From the moment you step into the Gefinor Rotana the blend of traditional Arabic hospitality and the splendor of modern luxury will leave you spellbound. The hotel has a distinctive view over the city, the sea and the mountains and is conveniently located in Hamra district in the heart of Beirut. Gefinor Rotana is in close proximity to the business and banking districts and main shopping areas, the American University of Beirut, major hospitals in addition to the rebuilt downtown and the major exhibitions grounds with the airport just 15 minutes away. ... more   less 
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Also Known As:
Gefinor Rotana Beirut

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