Rooms are spacious, well furnished, clean & confortable .Bathroom needs to have a shower other then just a bath tub !!
Staff are very welcoming and nice...The spa offer great services !!
The view from the room is amazing .....
We ordered breakfast to the room, and it was just great....

I stayed at the hotel in Winter (As a water gate hotel) it was very creepily empty for 4 nights... The reception staff were nice, the room was comfortable, clean and had an amazing view.
I wanted to have something to eat so I headed to the Arabian restaurant in the 5th floor... it was closed.
I went then to the Titanic it was totally empty so I went back to order room service.
The food quality was bad... taste and portion were disappointing and you are not allowed to get food from Outside of the hotel so for the coming 3 days I had to eat out then come back :-)
Any additional service required is well overpriced (Taxi, Laundry and Parking) and in some times when there are weddings, the entrance are totally blocked (I waited 10 min to get to the Hotel from the gate)
In Summary its a nice clean and comfortable hotel best to use only for sleeping.

Check-in was slow and there was no clarity about providing transport. The staff seemed almost bemused I was asking about transport, nearby locations and so on.

I enjoyed my stay enormously though: the staff were extremely kind (odd they have a rule you can't eat on the terrace outside, but good they ignored it) the views are idyllic and the hotel facilities, especially the leisure club, are memorably good. Occupancy was appallingly low when I was there due to disturbances in the Lebanon, but I would definitely stay again for leisure if I get the opportunity to visit the Lebanon. In fact this hotel must be one of the best hotels to go on holiday in the Middle East.

Really it's more of a honeymoon destination than a business hotel.

A wrong choice I would say .
Location is fine , and the place offers parking even though the parking is really missing clear signage where I have to walk from P2 to ask the security where should i take the elevators to reach the entrance.
Staff experience was negative most of the times , starting from the Security who asked to search my Bag in an autocratic way ,can live with it he might not be oriented in a proper manner.
Park staff , most of them deal with guests in an inferior manner , if you take one Bouet which are next to the pool , you made a crime , the lifeguard will talk to you in a very rude manner to put it back .NEGATIVELY UNFORGETTABLE , is the guy who was at the KAMIKAZ game , he had a tatoo on his right upper arm,a long tattoo covering almost 70% of his upper arm , when he addressed one of us in a very rude impolite way saying "You guys have not attended university" due to a spelling mistake commited by one of my friends , oh yes , one spelling mistake and we were convicted by one of the staff (lifeguard) that we did not attend university and we are not educated. The only nice people were called Elie and George.
Half of the park was in operation and the other half was not , the excuse was due to end of season , we understand this but this should have been communicated when we called and inquired 3 days before , so we had to wait for their schedule to experience what we paid in full - NOT FAIR.
Water have high level of Chlorine , ending up with red eyes.
facilites related are ok, chaging rooms are clean , showers are good.
Food is extremly expensive.