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“Nice hotel in a good location” 4 of 5 stars
Review of Ramada Plaza Beirut Raouche

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Ramada Plaza Beirut Raouche
5.0 of 5 Hotel   |   Australia Street | Raouche Area, Beirut, Lebanon   |  
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Ranked #15 of 114 hotels in Beirut
Doha
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Nice hotel in a good location”
4 of 5 stars Reviewed October 11, 2012

The hotel is in Raouche area, near the corniche, however, one can not see the sea from the hotel room. There are a lot of restaurants around,to sample different meals, and coffee shops down Raouche road. The staff were friendly and responsive to our queries. One of the rooms had a leaking roof, and the immediately changed us to a new room. They also booked us on a tour to visit the outskirts of Beirut, with Nakhil tour company. A trip I would highly recommend if you don't have much time in Beirut..The breakfast options are very limited, same menu everyday, there is lots of room for improvement.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarek-Safir, General Manager at Ramada Plaza Beirut Raouche, responded to this review, November 20, 2012
Dear Mr. Kairetu,

Greeting from Safir Heliopolitan Hotel.

We thank you for sharing your comments with us, and make sure that we will share your remarks with our appropriate associates.

Regarding the suite without sea view; However, you didn’t get the chance to have one; we regret the unpleasant situation that occurred and we will do our best to provide one in your next stay.

Reference to your comments about the menu, we assure you that we will share your opinion with the concerned contacts and will work on it in order to meet our guests’ needs.

In order to have the chance to welcome you again, we will have the pleasure to meet you personally on your next stay to ensure that your visit is both pleasant and comfortable.

Best Regards,


Tarek Ammache
General Manager, SRL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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104 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Greek first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Amman
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 18, 2012

I stayed in Saphir for the 3rd time, this july for 3 nights, everything just worked perfect! Rooms are good size, clean, breakfast is ok (could be better) . Some advise: 1) hire transfer in and out , hotel charges USD 28; 2) Pay your hotel bill in Lebanese pound , difference is 50 llp for each USD, 3) I used the limousine service of the hotel, I suggest a great driver with an Mercedes S line ,called Faissal , for a full day starting at 9 am until 7 pm , I paid USD 130
he knows the whole city very well and is very nice. 4) The restaurant El Forno is just great, I had dinner there twice , one of them Fettuccine al Salmone! looking forward to come back once more, the reservation staff, in special Riham was very kind my special thanks to her.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarek-Safir, General Manager at Ramada Plaza Beirut Raouche, responded to this review, November 20, 2012
Dear Mr. Brazukajo,

Greeting from Safir Heliopolitan Hotel,

We are honored to have a special guest like you.

Reference to your sincere comment, we will be pleased to deliver them to Mrs. Riham Al Najjar as we are always devoted to serve our guests on high quality

standard facilities to meet with guests’ expectations and needs.

Looking forward to meet you personally during your next visit and ensure that you are satisfied.

Please do always consider our hotel as your home away from home

Best Regards,

Tarek Ammache
General Manager, SRL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Erbil- Iraq
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 14, 2012

I stayed at Al Safir Heliopolitan Hotel in Beirut for four days having traveled to the city on business, The Hotel is beautifully designed with very clean and comfortable rooms with fair price . my room (1605) was perfectly suited for business visit and including space and chair for working. the bathroom- toilet was big and clean always .

the GM (Mr Tariq) and all staff were very attentive and helpful and i can rate the service as an Excellence, every time i called room service I had some one come over with minutes and also like to mentioned the rich breakfast Buffet every morning .

the hotel is located on the heart of Beirut and I really highly recommend this hotel to any one traveling to Beirut.

Thank you Mr Tariq and please pass my thanks to all your perfect staff. and hope you all the best.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarek-Safir, General Manager at Ramada Plaza Beirut Raouche, responded to this review, November 20, 2012
Dear Mr. Luaay,

Greetings from Safir Heliopolitan Hotel,

We would like to thank you for the great comment you left during your stay at our hotel.

We, our management associates and staff, are always working on delivering the best service in order to maintain high quality standards facilities and certainly satisfy guest’s needs.

Please do always consider our hotel as your home away from home

Best Regards,

Tarek Ammache
General Manager, SRL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 2, 2012

Good part: nice view of the Mediterranean. nice location in the heart of Beirut, helpful bellboys. absolutely great Italian restaurant (El Fornayo), it has the best wood-fired pizza I tasted in my life.

On the down-side: We got a smoking room although we booked a non-smoking one. Bed sheets (even fresh ones) had hair on them. Breakfast wasn't nice. Over-priced rooms compared to other hotels of the same rating.

Not too bad though, I would stay at this hotel again if all others were fully booked.

  • Stayed January 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarek-Safir, General Manager at Ramada Plaza Beirut Raouche, responded to this review, November 20, 2012
Dear Sir,

Greeting from Safir Heliopolitan Hotel,

Thank you for sharing your comments with us and happy to know that you appreciated the Location and El Fornayo our Italian restaurant,

Regarding the none smoking room, we apologize for the displeasing situation that we caused to you; we guarantee you that your comment will be taken into consideration and will be shared with our relevant associates.

We will be pleased to welcome you by person to insure that your stay is pleasant and comfortable.

Best regards,

Tarek Ammache
General Manager, SRL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ankara, Turkey
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 28, 2012

Every thing was good but the walls of the rooms are little thin. I liked the hotel and view and place of the hotel.The bar service and kinds are excellent.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarek-Safir, General Manager at Ramada Plaza Beirut Raouche, responded to this review, November 20, 2012
Dear Sir,

Greetings from Safir Heliopolitan Hotel,

According to your opinion you noted about the hotel, we appreciate your concerns and we guarantee you that it will be taken into consideration and will be shared with our relevant associate.

We hope to meet you personally on your next stay to ensure that your visit is both pleasant and comfortable.

Please do always consider our hotel as your home away from home.

Best Regards,

Tarek Ammache
General Manager, SRL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 20, 2012

Stayed here whilst on a business trip to Beirut. Landing at the airport I climbed into an airport taxi. This was a mistake as I got completely conned! I would book the hotel taxi if you have the option of doing so. After a 20minute drive and 80 USD later I was at the hotel.

Staff all very friendly and check in was quick. Room was of a good size with a balcony. Clean too. Stayed for two nights. On the final night had a steak with a bottle of red on said balcony.........very agreeable.

The guy who works on the coffee in reception knows how to make a proper espresso!

  • Stayed February 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarek-Safir, General Manager at Ramada Plaza Beirut Raouche, responded to this review, March 12, 2012
Dear Mr. Knoxville,

Greetings from Safir Heliopolitan Hotel!

Let me thank you for sharing your experience at our hotel with us,

I'm glad to hear you were fully satisfied during your stay, and that you enjoyed our F&B services. We will be pleased to deliver your comment to Mr. Gabriel Sfeir concerning the espresso.

We are looking forward to welcoming you personally on your next stay to ensure that your visit is both pleasant and comfortable.

Best regards,

Tarek Ammache
General Manager SRL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 19, 2012

The hotel is in excellent location and you can see the sea from some of the rooms in the higher floors. It's one block from Corniche and the staff are really helpful and polite. The internet is at good speed and they have a good business centre. Rooms are fine and clean. The Italian resturant is nice and the breakfast buffet has very nice Lebanese food.

Room Tip: The rooms in some locations, especially high floors see the sea
See more room tips
  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarek-Safir, General Manager at Ramada Plaza Beirut Raouche, responded to this review, March 12, 2012
Dear Sir,

Greetings from Safir Heliopolitan Hotel!

Thank you for sharing your experience with us and for choosing Safir Heliopolitan Hotel, Beirut!

We’re thrilled you’ve had the chance to enjoy our great site facing the sea as well as our Italian Restaurant ‘El Fornayo’s’ many offerings, from the Breakfast Buffet to our Theme Night Dinner’s.

We’re glad too that you enjoyed the services our hotel has to offer and the internet speed was to your liking but most of all we’re delighted that you felt relaxed and comfortable while here at your “home away from home.”

We look forward to welcoming you back on your next visit!

Best regards,

Tarek Ammache
General Manager SRL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Beirut Raouche

Address: Australia Street | Raouche Area, Beirut, Lebanon
Location: Lebanon > Beirut
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Beirut
#13 Business Hotel in Beirut
#15 Luxury Hotel in Beirut
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Ramada Plaza Beirut Raouche 5*
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Also Known As:
Safir Heliopolitan Beirut

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