I always use this hotel when I come here most of the time . Location is great . Rooms are spacious and beds are comfortable .all needed amenities are offered .rooms deco are a bit too classic for my taste but I am sure it's appreciated by many .
I have arrived at 3pm to find that my room not ready and being cleaned although the hotel was not running at full capacity . The receptionist offered me a drink at the lobby and asked me to wait until the room was ready..as a hotelier my self ,rooms should not take more than 35 minutes to be cleaned .i went to the reception after half an hour to find out that my room was not ready yet and the receptionist told me that it would take another hour . He never offered other solutions and kept interrupting and giving excuses . In a chain like the intercontinental you expect staff to be more professionals than this .
- Official Description (provided by the hotel):
- Overlooking the Mediterranean Sea with its majesty and grandeur, Phoenicia InterContinental stands proudly at the heart of Beirut, a few minutes from the city’s business and banking district, the major shopping areas and the vibrant downtown. ... more less
- Reservation Options:
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- Also Known As:
- Intercontinental Beirut