Don't be fooled by the pictures, this is a less than average hotel. Was not impressed by the facilities, wifi? Ironing board? And the staff could do a lot to improve on their guest satisfaction. It's just barely an average hotel.

The hotel surpassed my expectations. It was such a great experience. The rooms designs are trendy and catchy. The staff was so helpful and accomodating. In addition to its location which is perfect, the hotel has aa high quality service that every person seeks.

The location of this hotel is really central, in fact couldn't be better. Unfortunately for us it didn't live up to it's claim to be the 'Trendiest Hotel in Town'. The decor in the rooms was certainly innovative and eye catching, and the rooms clean, however the rooms are much smaller than they appear in the photos and, in my opinion, the suite would be better designed as one spacious room rather than a very average / small size bedroom and a small living area.

Attention to detail is missing. For example toiletries are sparse (no hair conditioner / miniature body lotion / and only one of each item left in a double room with double occupancy). Sometimes toiletries were not replaced: one day we asked for our room not to be cleaned but for toiletries and water to be left for us at reception, however, when we enquired at reception nothing had been left. Another day replacement shampoo was left but nothing else, and the next day nothing at all was left again. We had to request wi-fi internet codes each day and only one was given despite there being 2 of us in the room. There was only one bar chair in the living area by the breakfast bar. Towels looked and felt old - greying white and rough to the touch.The day after we arrived we slept late and had the 'Do not Disturb' sign on our door, only to be woken by housekeeping calling the phone - twice! - to ask if we wanted our room cleaned.

For a 4 star hotel we felt the lack of swimming pool / gym facilities was certainly a minus point. Also there were only 4 TV channels available. Breakfast was OK with a reasonable selection of luke-warm and cold dishes, but on two occasions we had to ask for fruit juice as the juice had run out, and the hot water in the urn for tea was never really hot. (The fresh fruit was, however, very good.)

One additional point just to watch out for (this may be typical in Lebanon??): tax was added to our bill despite no mention of this when booking the room, so the total cost of the room was more than we expected.

Overall we enjoyed our stay but would definitely look for something else for our next visit.This hotel has eye catching, trendy decor and, while it is new, is quite appealing. Unfortunately I suspect that in a few years it will just be another shabby run of the mill town centre hotel.

I stayed here on a business vacation trip to Beirut. I was quite disappointed by the service and the amenities in the room. I stayed in a so-called 'Executive Room'. Yet, the hotel could not even provide me with an ironing board and an iron to press my shirts which I had bought for my meetings - apparently there are no irons in the entire hotel despite the fact that irons are advertised on the hotel's website.

Having to rely on the hotel laundry service was quite unpredictable as well; I had to telephone house keeping 3 times to get them to collect my laundry and was disappointed to later find my pressed clothes hung up in the lobby where anyone could have stolen them.

This hotel needs to improve its service for business travellers. Plus points: breakfast was quite decent, hotel is located right in the centre of town and the internet connection worked.