We stayed in 35 rooms for 3 nights, overall, the hotel is nice and good value for money with great location, right off Hamra street where so many shops, restaurant and bars.
We booked through internet however a few days later the rate dropped, we talked to the hotel when we arrived; they agreed to give us a much better rate with no hassle which was a nice gesture.
Rooms: decoration is trendy, we liked the wall stickers, they checked us in in room 106 which was kinda small and in the first floor next to the air-conditioning compressors so it was quite noisy with all the fans working right next door, in addition, we could hear a lot of noise coming from the street as the window is single glazed.
When we raised the issue, they were kind enough to give us the junior suite which is in the same floor but with a double glazed window and a living area at no extra charge. The room was much quieter as the bedroom is separate.
Both rooms were very clean however the common problem was the uncomfortable matress, it certainly needs extra bedding underneath to make it a bit cozy and soft, i hope the management could provide it to improve the sleeping quality. Also a better quality towels will certainly make a huge difference.
Breakfast: quite decent and fresh (manakeesh, eggs, sausage, fruits, cheese..) , sufficient to jump start our day with no time wasted looking for breakfast places.
Staff: very helpful, specially Ramy who did his best to make sure we are comfortable. They helped in room switching and rate change however they didn’t do much in terms of recommendations for places and attractions.
Car: we used the hotel car for a 6 hours trip, we paid $120, a bit higher than the normal street rate but it was hassle free and the car is new.
The hotel doesn’t have a space to chill out having a drink; we were either out or in our room. Overall, our experience was nice, the hotel is good value for money, we would go back there if we decided to stay in Hamra.