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“First time in my life to complain about a hotel.” 1 of 5 stars
Review of Talal Hotel

Talal Hotel
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Talal Hotel
Ave Charles Helou | Gemmayzeh, Beirut, Lebanon   |  
Hotel amenities
Ranked #4 of 42 Beirut B&B and Inns
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“First time in my life to complain about a hotel.”
1 of 5 stars Reviewed October 5, 2010

We also visited in early september this year, and after 6 months of budget travel it was the first time we've ever complained about a stay. We stayed on the roof beds, something we've done several times through the middle east, and naturally didnt expect much. We were sleeping amongst water tanks, which was no problem until they began to leak, then a hose was run over my bed connecting some tanks, meaning a saturated bed for me. It also seemed that eery time someone came to the roof they moved our bags around, which happened several times.
Most concerning was that at around 2am one morning my girlfriend woke up to find one of the strange staff members standing over her and staring at her. Overall the staff were incredibly rude and unhelpful, and reception seemed to open on their whims rather than any sort of time. Also the place is filthy and showers freezing. When we made our complaint known to the owner he pretended didnt speak english (despite speaking perfect english the day before). I offered to pay for one night, but that two was out of the question, and the owner got incredibly agitated and wanted a fist fight, until two men in the lobby told him to calm down.
We have found lonely planet recommendations right on the money most of the time, but definately far too generous on this one.

  • Stayed September 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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114 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Cairo
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 17, 2010

I stayed in this hotel 6 days while on a vacation to Beirut with a friend. When I called first to check availability with the hotel and reserve a room they were really nice and cooperative also we asked for a pick up from the airport to get us to the hotel and they said it was arranged. After we arrived we waited for around an hour waiting for someone to show up but no one did. we took a cap to the hotel where while asking the cap driver about the hotel we said its not really a hotel but more like a pension and he was totally opposite to the idea of us staying in the hotel.

When we arrived the corridor was dimmed and no signs for the hotel. We met an american tourist in the lobby who said if you're looking for a cheap backpackers illegitimate hotel then this is it. the hotel owner came to check us in and asked for our passports, firs we were hesitant to give it to him and we asked first if we can see our room in which he turned his head the other way and didn't reply. after our room was cleaned we went to check it to find a simple room with 3 beds and a private bathroom in an average way.

The next days out stay became nice.. the owner was nicer and helpful offering his help in directions, recommending places and negotiating prices, by the time we checked out he was super friendly apologizing to his way of behavior and he even drove us himself to the airport.

Overall the stay was okay and the room was only used for sleeping, showering and for our luggage to be kept. It was not bad at all in expensive Beirut 40 USD for a double room was amazing.

  • Stayed July 2010, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed September 8, 2010

I sadly cannot recommend this hotel. Our room for 2 people was $50 USD/night, it didn't have sheets, and there was mold growing on the walls. It did have AC which made the stay only bearable. The staff were not very helpful and somewhat rude to the other guests. I went to checkout at 830AM and couldn't find the reception. I had to wake up someone asleep on the lobby sofa to find the clerk. It took him 20 mins to wake up and make an appearence in the lobby. I know its Beirut and Ramadan, but I was a customer and had a bus to catch.

Sadly, this may actually be Beirut's best budget option. From what I hear, there aren't many great options. Still, I think the extra research would have been worth it.

  • Stayed August 2010, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester, UK
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed August 4, 2010

A friend and I were traveling the Middle East in July 2010. Our longest stopover was Beirut for 6 nights, and we chose Talal's Hotel from the Lonely Planet as the only Budget option worth talking about. We arrived on the street where the hotel is supposed to be to find no sign that it is even a hotel, just some dark steps leading upstairs. We arrived in the "lobby" to find noone there. After a short wait, a man appeared and immediately announced that there were no rooms so we would have to sleep on the roof for $8 each per night. We duly obliged, seeing as we had nowhere else to stay. Sleeping on the roof was interesting, and not recommendable. In the morning we went to the owner and managed to secure a twin room with en suite and A/C for the second night, and 2 beds in a 3 bed dorm for the last 4 nights. The twin room with en suite puts the rest of the hotel to shame - the bathroom was clean, the room was very clean, the A/C worked perfectly and the room even had a TV. Total cost $35 per night, which we were happy to pay. The next 4 nights we had two beds in a 3 bed dorm, which was slightly less luxurious. The room had three beds and a fan, and was separated from the corridor by a wall which reached about 75% of the way upto the ceiling and so let in noise from the whole hotel. This room used the shared bathroom for the floor, which was smelly and pretty nasty. We noticed on one of the days another traveler highlighting to the owner the fact that a toilet seat was broken in one of the bathrooms, to which the owner did not seem shocked, and the seat was not fixed after 4 days. Overall we spent about $60 each on 6 nights accommodation with one night on a roof, one in a twin room and 4 in a dorm. Talal's hotel is not in a great location, with a busy road having to be crossed to reach anywhere, and a 3 or 4 mile hike to reach the Hamra area of Beirut. Talal's is cheap and nasty - even though the Lonely Planet describes it as otherwise.

  • Stayed July 2010, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 10, 2010

Basically, the location is great (although very difficult to find), the hostel is quite clean (even the bathrooms are OK) and the staff is very helpful. Came with a group of 20 people and they accommodated us without problem. Don't be scared by strange e-mails during booking (once got a mail consisting solely of "OKKKKKKKKKKKKKKK"), cause this is a great place!
One minus: very unstable internet connection.

  • Stayed April 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Talal Hotel

Address: Ave Charles Helou | Gemmayzeh, Beirut, Lebanon
Location: Lebanon > Beirut
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #4 of 42 B&Bs / Inns in Beirut
Price Range (Based on Average Rates): $
Number of rooms: 20
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