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“Superb” 5 of 5 stars
Review of Raouche Arjaan by Rotana

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Raouche Arjaan by Rotana
4.0 of 5 Hotel   |   Chouran | P.O. Box: 13-5325, Beirut 13-5325, Lebanon   |  
Hotel amenities
Ranked #3 of 113 hotels in Beirut
1 review
“Superb”
5 of 5 stars Reviewed November 20, 2012 via mobile

Rotana rauche is one of the best hotels I've stayed in. The best location ever. The warm welcome of the employees make the stay a good one. Rooms are very clean. The service is simply perfect .. I highly recommend this hotel. I would like to thank all rotana staff for their hospitality especially Mr. Wassim and ms. Darine.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review, November 21, 2012
Dear Mr. Wazzeh,

Thank you for choosing Raouché Arjaan by Rotana hotel for your recent stay at Beirut. We really appreciate you taking the time to post such a lovely review.

It makes us proud that you described Raouché Arjaan by Rotana Hotel as one of the best hotels you have stayed in. Thank you for that.

We are glad that you enjoyed the service and rooms.

Thank you again for recommending our hotel and posting your feedback. Hopefully, you will be visiting us back soon but for a longer period.

Yours sincerely,



Hala Massaad
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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188 people have reviewed this hotel

Traveler rating
    123
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    12
    5
    0
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Any
English first
uk
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 19, 2012

What a view I had to wake up to every morning. This fab hotel had great staff from beginning to end and I was upgraded to a suite with a little kitchen - it was delightful thanks to the lovely ladies in reception . A very nice spread for breakfast and the lovely lady who cleaned my room was polite and very helpful. I would highly recommend to stay in this hotel and it has many well known fast food places and coffee places right next door so very good if you are on the run like i usually am.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review, November 20, 2012
Dear Sir,

Thank you so much for your review. It was a pleasure reading your post and the excellent descriptions you gave about the hotel.

We are glad to know that you enjoyed your stay with us and had a pleasant time at the hotel and was fond with the service which left a lasting impact on you.

Thank you for your lovely review and recommendation about the Raouché Arjaan by Rotana Hotel Beirut. We are very grateful that you have taken the time to give your opinion, and we are looking forward to welcoming you back in the near future.

Yours sincerely,




Hala Massaad
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona
Top Contributor
104 reviews 104 reviews
64 hotel reviews
Reviews in 55 cities Reviews in 55 cities
176 helpful votes 176 helpful votes
4 of 5 stars Reviewed November 16, 2012

It is well known that hotels in Beirut are expensive. Stayed there for one night for business. Location is nice, you can see the Med although the windows should be cleaner. What amazes me in todays world is than in a 180 US$ hotel, internet or breakfast are not included. These details would prevent me from staying there again.

The bed is nice, breakfast is also very good (20US$). If you can afford it, it is a good place to stay but am sure that there can be more competitive choices around, especially now tat tourism is very low in Lebanon.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review, November 19, 2012
Dear Mr. Ferrer,

Thank you for staying at the Raouché Arjaan by Rotana Beirut and sharing with us your input on trip advisor.
I have well received your comments and we will make sure to enhance the needed.

Please do not hesitate to contact me directly for your future reservations.

Yours sincerely,



Hala Massaad
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed November 12, 2012 via mobile

excelent service, the reception are very friendly and helpful, also i would like to thank wassim for his usual help and for taking good care of me and the family,

i received an excellent room at the 16th floor directly infront of the sea rock' also i loved the room and the breakfast served,

Arjaan is the perfect property to visit when coming to beirut,

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review, November 13, 2012
Dear Sir,

Thank you for your recent stay at the Raouché Arjaan by Rotana Hotel Beirut and for posting such a lovely review.
It makes us proud to read that you rated us as the perfect property to visit when coming to Beirut.

Thank you again for your honest review and for promoting Raouché Arjaan by Rotana Hotel.
We are looking forward to welcoming you back soon among us.

One again, thank you for your recommendation.


Yours sincerely,





Hala Massaad
General Manager
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syia
1 review
5 of 5 stars Reviewed November 8, 2012

I had a an excelent stay at Rauche Arjaan, and what attracted me to this properrty is the amazing view directly infront of the sea and the special care of the reception staff, specially darin,Joseph.
a very special thanks goes to Mr.Wassim who encourged me in buying the rotana member and for the special care I receive from him during my stay, all my friends and family concidered Arjaan as our home in lebanon.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review, November 9, 2012
Dear Mr. Midani,

Thank you for your positive feedback.
My team and I were very pleased to know that we have met your expectations, and that you had a great stay with us.

Thank you once again for choosing the Raouché Arjaan by Rotana hotel as your home in Beirut. I look forward to welcoming you back at our property.

Yours sincerely,





Hala Massaad
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed November 6, 2012

Mohammad from Jordan.. I stayed at raouche arjaan by rotana where there was a great and direct view to the rock, a very helpful team, nice and clean room, I made reservation with a travel agency from my country but unfortunately the reservation was not made and rotana team managed to find me a room without telling me that there was no reservation , I was really impressed by the professionalism of the team. Although it was my first time to Lebanon but I felt like home since I had great guidance and at all time...thank u for making my stay an unforgettable one and I will come back for sure...a place that has to be seen by every tourist

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review, November 7, 2012
Dear Mr. Sayyed,

Thank you for taking the time to write your valued review.

We are delighted to hear you enjoyed your stay at the Raouché Arjaan by Rotana Beirut Hotel, and we are looking forward to welcoming you back again in the near future at your home away from home.

Thank you for choosing Rotana Hotels Group.

Kind regards,




Hala Massaad
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 5, 2012

I stayed four nights at the hotel and enjoyed the experience! I found the reception staff in particular always helpful and willing to do that bit extra which makes one feel valued. I do not remember all names, though all deserve a mention; but Hala and Malak were two very sweet and efficient ladies. The breakfast was excellent and personnel also very service-minded. The only staff that I found a little less alert were the porters. The room with facilities was nice, though there was a certain, persistent, low motor noise - perhaps from the aircon system. It did not seem worthy of complaint, though, and may be different in other rooms. I used the wireless internet connection in the lobby/cafeteria area, and once the services of the conference center - all to my perfect satisfaction. The hotel taxi service was reliable. Staff language ability was excellent, comprising at least Arabic, English, French and Spanish. I would visit again.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Raouche Arjaan by Rotana

Also Known As:
Raouche Arjaan By Rotana Hotel
Raouche Arjaan By Rotana Hotel Beirut
Address: Chouran | P.O. Box: 13-5325, Beirut 13-5325, Lebanon
Location: Lebanon > Beirut
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Beirut
#2 Luxury Hotel in Beirut
#3 Business Hotel in Beirut
#5 Family Hotel in Beirut
#8 Best Value Hotel in Beirut
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Raouche Arjaan by Rotana 4*
Official Description (provided by the hotel):
Raouché Arjaan by Rotana is a modern property designed with up-to-date technology and facilities catering to both long-term guests and families alike. Travellers planning on staying in a city for longer than the average traveller will appreciate the more spacious accommodation, whilst families relish the promise of an environment which more closely resembles home. ... more   less 
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