This hotel just opened in February 2007 so, I was pleasantly surprised at the high level of service I received from the staff. The check in went flawlessly with the receptionist even personally escorting you to the room to show you the features and amenities.

The rooms are gogeous with a large flat screen TV, extra couches and chairs. I was in a premium room which also has a wet bar area (of course no actual acohol since it is Kuwait) with a nice set up of coffee and tea and lots of free bottled water. The beds were very comfortable with high quality linens and lots of pillows.

The room had a wonderful view of the Gulf. I was a little surprised how much noise came through the door to the adjoining room. There was a large conference of teenagers (Model UN) during my stay and unfortunately they seemed to enjoy congregating in the room next to mine. But I know the hotel staff was trying their best to keep their disruptions to a minimum.

High speed internet was free of charge and worked very well throughout my stay. The room light control panel near the bed worked in a strange way. Once you turned off the lights from the panel you could not turn them on again from the regular light switches.

The best part of the hotel though, is its location, attached to the brand new malls in the area. You can easily walk to lots of different restaurants from your typical American fast food to a great lebanese place overlooking the gulf.

The Rotana is a great addition to Kuwait and perfect for the business/leisure traveller. I am sure the great rate I got will soon be going up though...