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“There's no place like home” 5 of 5 stars
Review of Holiday Inn Kuwait

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Holiday Inn Kuwait
4.0 of 5 Hotel   |   Hamad Mubarek Street Bldg 140, Kuwait City 22003, Kuwait   |  
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Ranked #11 of 62 hotels in Kuwait City
2 reviews
“There's no place like home”
5 of 5 stars Reviewed yesterday NEW via mobile

This hotel has it all-- convenient location with views of the Gulf, spacious rooms, good restaurants with lovely outdoor dining spaces, clean and fresh, good value. But what makes it so special is the amazing staff. They simply will not rest until the guests are happy and have everything they need. Accommodating without being stuffy. I wouldn't stay anywhere else!

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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130 people have reviewed this hotel

Traveler rating
    61
    46
    18
    4
    1
See reviews for
4
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101
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Arabic first
  • English first
  • German first
  • Italian first
  • Turkish first
  • Any
English first
Freetown, Sierra Leone
1 review
5 of 5 stars Reviewed 2 weeks ago

I have visited the hotel for couple of nights in a business purpose. I have stayed in a standard room but the services was very up to expectations. I like the variety of facilities and restaurants to satisfy all tastes.
Staff was extremely helpful and hospitable especially the small girl at the front desk. She was so sweet and assisting in my queries.
I highly recommend this hotel for accommodation and business trips layovers.

Stayed June 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSalmiyah, Manager at Holiday Inn Kuwait, responded to this review, 2 weeks ago
Dear GChahine,

Thank you for comments on our Hotel, services and hotel colleagues. We do look forward to your next visit with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 6, 2014

On the basis that one needs to be in the area of the hotel, it is quite acceptable. It has a number of restaurants squeezed into a relatively small area. The food is well presented and of good quality. The rooms are not large but adequate for those on business/conference. The hotel is efficient, everything works as it should, the place is clean and tidy. The service is very good. It is, in effect, what it sets out to be a good quality functional hotel not an international luxury hotel

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSalmiyah, Manager at Holiday Inn Kuwait, responded to this review, 2 weeks ago
Dear Anthony R,

Thank you for the comments about our Hotel and services. We are glad that you enjoyed your stay at our Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shrewsbury
Top Contributor
81 reviews 81 reviews
50 hotel reviews
Reviews in 47 cities Reviews in 47 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed June 6, 2014

The standard of accommodation remains good, the restaurants are good and the hotel staff excellent.
My overall score would be five stars but once again the Cafe D'Aroma lets it down as it is very poor. It continues to permit smoking despite the non-smoking law introduced to all public places except Shisha, in 2012 and nobody enforces the law.

Room Tip: Avoid the Cafe D'Aroma if you don't like second hand cigarette smoke.
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  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSalmiyah, Manager at Holiday Inn Kuwait, responded to this review, 2 weeks ago
Dear Salop1,

Thank you for taking the time to write about our Hotel in tripadvisor. We do have a allocated areas for smokers and non smokers in all our restaurant. Look forward to your next visit with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chichester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 5, 2014

Definitely a 5* hotel. Buffet food is really good, don't bother with cooked breakfast though, go for the pastries, bread and fruit instead as you won't get a decent 'full English '. Nice swimming pool with swim-up bar. Mini bar and room service reasonably priced.

  • Stayed March 2014
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSalmiyah, Manager at Holiday Inn Kuwait, responded to this review, June 7, 2014
Dear Jasonkeys,

Thank you for your reviews on our Hotel. We do have a huge selections varying from Arabic to International buffet. We are glad that you enjoyed the services at our Hotel and look forward to your next visit with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry, United Kingdom
Top Contributor
152 reviews 152 reviews
57 hotel reviews
Reviews in 68 cities Reviews in 68 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed June 5, 2014

This hotel is a perfectly good choice in Kuwait. Rooms are clean and function, very comfortable and I had no complaints. There is a fine choice of places to eat as well, the sushi in the lobby was excellent. Friendly staff as well, so happy to return here next time.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSalmiyah, Manager at Holiday Inn Kuwait, responded to this review, June 7, 2014
Dear Martin H,

Thank you for writing about Hotel, we are glad that you enjoyed our Sushi restaurants. We look forward to your next visit with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2014

I visit Kuwait very often on business and I have been a regular at the Holiday Inn Salmiya since 2009. At times I stay at the hotel for weeks. Although I have tried other hotels (International chains) in Kuwait I only feel at home at the Holiday Inn Salmiya.

For the last few years I got to know some of the staff by their names. Hence I feel it is about time and only fair to give credit when credit is due and thank them for exceeding my expectations every time without fail.

Christine and Kris at reception always welcome guests with heartily smiles and will endeavor to make the check-in process as smooth as possible. And Mena has always been very courteous and exceptionally helpful.

Hiba has recently joined and added even more warmth to the front desk/customer service as she really made me feel valued.

Shoukri as always goes out of his way to ensure that every guest is as comfortable as possible. He has personally attended to my needs on numerous occasions. His manners and professionalism are really second to none. You just have to meet him and you will see for yourself.

Shamekh and Ravi genuinely offers their help and are ready to swiftly attend to guests needs.

I would like also to thank Simon the FMB manager for his exceptional attention to every detail. Simon is always available to insure that the service is at the highest of standards and sincerely asks for feedbacks from guests to insure the smallest culinary desire is catered for. I was fortunate enough to speak to him on few occasions, his professionalism stands out and simply outstanding. I have even shared with Simon few ideas on couple of instances and I was surprised to see that he has taken them into consideration.

I am certain that everyone in the team is equally professional as it takes a small army to run a hotel at this excellent standard.
Thank you all for making me feel at home every time.
Whether in Kuwait on business or pleasure, I strongly recommend the Holiday In Salmyia.

Cheers

Room Tip: All rooms that I have stayed in are comfy and all have free wifi. pillows are soft though. if you pr...
See more room tips
  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSalmiyah, Manager at Holiday Inn Kuwait, responded to this review, June 7, 2014
Dear Karaki-w,

Thank you for your review on our Hotel. We appreciate having feedback from our guest and services. We will forward your comments to our colleagues. Thank you again and look forward to your next visit with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Kuwait

Address: Hamad Mubarek Street Bldg 140, Kuwait City 22003, Kuwait
Phone Number:
Location: Kuwait > Kuwait City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Kuwait City
#11 Luxury Hotel in Kuwait City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Holiday Inn Kuwait 4*
Official Description (provided by the hotel):
Located in fashionable Salmiya, this newly renovated hotel is perfectly placed for every visitor to Kuwait City. Holiday Inn Kuwait is just minutes away from the Arabian Gulf seafront, The Scientific Center, and the famous Salmiya Shopping Centers. The Holiday Inn Kuwait's 181 rooms and 8 suites (3 Executive Floors, 72 Executive rooms with Roof Top Executive Lounge) have all of our standard amenities, Free High Speed Internet access and magnificent sea views. Five impressive restaurants catering for every taste: Al Diwan All Day Dining Buffet Restaurant-international rich buffet. Rib Eye Steak House -The exclusive taste of your favorite Rib Eye steak. L Aroma Café International Lobby Lounge.Ayam Zaman - Lebanese Restaurant, serving authentic Lebanese Cuisine and Shisha on the Terrace Tang Chao - Chinese Restaurant and Terrace, serving specialties from Jiang Su, Sichuan and Canton. 24 Hour Room Service All public areas have FREE Wi-Fi internet access. Holiday Inn Kuwait provides a 24 hour complimentary airport shuttle.The hotel has 11 meetings rooms fully equipped with all the amenities for your business needs, as well as a fully serviced Business Centre. For those relaxing moments, there is the 24 Hour Health Club and Spa, with outdoor pools, gym, Jacuzzi, sauna, steam rooms and massage. ... more   less 
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Also Known As:
Holiday Inn Kuwait Hotel Kuwait City
Holiday Inn Kuwait City
Kuwait City Holiday Inn
Holiday Inn Kuwait Kuwait City

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