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“Great Staff” 3 of 5 stars
Review of Holiday Inn Kuwait

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Holiday Inn Kuwait
4.0 of 5 Hotel   |   Hamad Mubarek Street Bldg 140, Kuwait City 22003, Kuwait   |  
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Ranked #5 of 61 Hotels in Kuwait City
Dhahran, Saudi Arabia
Top Contributor
66 reviews 66 reviews
63 hotel reviews
Reviews in 33 cities Reviews in 33 cities
61 helpful votes 61 helpful votes
“Great Staff”
3 of 5 stars Reviewed November 3, 2013

Like
- Honesty and sincere receptionist allowed me check in at 3 am. It was really kind and transparent about system hotel allowances
- Clean hotel and rooms
- Delicious breakfast with varieties

Dislike
- Old hotel and furniture
- Hotel entrance is little awkward

  • Stayed February 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSalmiyah, Manager at Holiday Inn Kuwait, responded to this review, November 11, 2013
Dear mustaontm,
Thank you for taking the time to write about us on Tripadvisor. We are glad that you enjoyed the services offered at our Hotel. Also we will forward your feedback to the management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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177 reviews from our community

Traveler rating
    95
    57
    19
    5
    1
See reviews for
6
3
12
118
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Turkish first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 2, 2013 via mobile

The hotel is approximately 20 min from the Airport. There isn't much around the hotel within walking distance but who walks in Kuwait.As you enter the staff will make you feel right at home. It's a small lobby area which is buzzing on the weekends but mostly quiet the rest of the time. Check in was prompt and a pleasant experience. The rooms were average size but the bed was quite comfortable and you are guaranteed a good nights sleep. I also wish the toilet was larger but it's acceptable.Room service is good.Breakfast was a pleasant surprise. A large inviting breakfast area with great staff and a satisfying selection of food. Good gym! Good selection of TV channels. I would certainly recommend this hotel to mainly business travelers.

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSalmiyah, Manager at Holiday Inn Kuwait, responded to this review, November 4, 2013
Dear Hiran R,

Thank you for your comments about the location, room service, breakfast & the rooms and we look forward to welcoming you back to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed October 25, 2013

I have stayed in Holiday Inn several times during my regular business visits to Kuwait. Pickup is always arranged by the hotel from the airport. Check-in in the hotel was very sooth and took less than 5 minutes. I got a small suite instead of a standard room. The suite was great and clean. The only thing that was really not convenient is that there was no electric power outlets near my bed so I had to keep the mobile in charge outside the room !! Hotel staff are very friendly and helpful. Breakfast is good and with lot of varieties. The hotel has a café in the ground floor and 4 restaurants offering Lebanese Food, Chinese Food, Sushi, and Steak. I tried the Lebanese one before and food was really good. The hotel also has a gym that is opened with a subscription to people from outside and that is why you can always see people going in and out in sport clothes. The hotel is my preferred choice in Kuwait.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSalmiyah, Manager at Holiday Inn Kuwait, responded to this review, November 4, 2013
Dear ahmedalhadidi,

We thank you for taking the time to write about your experience at the Holiday Inn Salmiyah. Your feedback on the electrical outlets will be taken into consideration. Again we are glad that you enjoyed the services that we provided at the Hotel and look forward to your next stay with us.
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Berlin, Germany
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 18, 2013

Ît is a good business hotel with a nice but rather warm pool, a sauna and air conditioned gym. Although an Ambassador member I did not get a room upgrade but several vouchers for discounts and a late check-out at no cost. The room I got was rather small with a very small window. It was ok, though, for a good night sleep. I stayed there during Ramadan so the restaurants were closed during the day. However for breakfast they had a pretty good buffet which helped to survive the day without any other opportunity to eat. most probably will stay there again during my next trip to Kuwait.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSalmiyah, Manager at Holiday Inn Kuwait, responded to this review, October 20, 2013
Dear rudik2011,

First and foremost thank you for being part of our IHG Rewards Programs and further taking the time to review us on tripadvisor.com. We are glad that you liked our Gym and Breakfast facilities. Your feedback on the room upgrade will be discussed with the management.

We look forward to your next visit with us.
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Beirut
Top Contributor
149 reviews 149 reviews
26 hotel reviews
Reviews in 43 cities Reviews in 43 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed October 6, 2013

It is my second stay at this hotel due to business purposes. The location is convenient, front desk people are friendly, and they were nice enough to upgrade us due to our holiday inn cards. The rooms are spacious and the bed is very comfortable. The breakfast has a lot of varieties and it suites many tastes and nationalities. I would surely come back to this hotel.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSalmiyah, Manager at Holiday Inn Kuwait, responded to this review, October 20, 2013
Dear Xena1982,
We would like to take the opportunity to extend our thanks for your comments about the location, breakfast, service and the rooms posted on TripAdvisor. We look forward to your next visit with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed October 6, 2013

Stayed here for a few days at the end of August. Staff at reception were really helpful on check-in and room was ready for a good night sleep after the late check-in.
The rooms are well equipped and have everything you need, although the room we had wasn't very large. Had a seaview, which we enjoyed during the day, although at night we had to put up with the noisy cars and motorbikes going up and down Gulf Road.
Breakfast was ok. They had everything you expect, but quality wasn't best.
Spent a bit of time by the pool, which was relatively quiet in the evenings. Didn't go to the gym, which did look very very busy in the evenings, as it also serves as local health club.
This was our first visit to Kuwait, and found the hotel well situated for the range of places we visited.
Also really liked how there is no fixed check-out time. We checked in around 10pm, so were allowed to check out anytime before 10pm. Which a few more European hotels could adopt such system.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSalmiyah, Manager at Holiday Inn Kuwait, responded to this review, October 20, 2013
Dear Droesje,
Thank you for your comments about the location, health club, breakfast & the rooms. Your feedback about the breakfast will be shared with the management & staff. While taken into consideration your comments.
Again thank you & we look forward to welcoming you back to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 5, 2013

Like the airport service and airport pick up Limo
I admire the frond office director Mr. Mustafa Al Fiki ..very friendly person with smiling fact at all times ..
Breakfast is rich with variety of food to suit all tastes.. like the access to the Executuve lounge

Room Tip: pool view high floors
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSalmiyah, Manager at Holiday Inn Kuwait, responded to this review, October 20, 2013
Dear Elias K,

Thank you for taking the time to post your comments regarding your experiences here at the Holiday Inn Kuwait. We are very happy to read that you liked our breakfast and executive lounge. It is indeed our pleasure to serve our guest and look forward to your next visit with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Kuwait

Address: Hamad Mubarek Street Bldg 140, Kuwait City 22003, Kuwait
Phone Number:
Location: Kuwait > Kuwait City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Luxury Hotel in Kuwait City
#8 Business Hotel in Kuwait City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Holiday Inn Kuwait 4*
Number of rooms: 253
Official Description (provided by the hotel):
Located in fashionable Salmiya, this newly renovated hotel is perfectly placed for every visitor to Kuwait City. Holiday Inn Kuwait is just minutes away from the Arabian Gulf seafront, The Scientific Center, and the famous Salmiya Shopping Centers. The Holiday Inn Kuwait's 181 rooms and 8 suites (3 Executive Floors, 72 Executive rooms with Roof Top Executive Lounge) have all of our standard amenities, Free High Speed Internet access and magnificent sea views. Five impressive restaurants catering for every taste: Al Diwan All Day Dining Buffet Restaurant-international rich buffet. Rib Eye Steak House -The exclusive taste of your favorite Rib Eye steak. L Aroma Café International Lobby Lounge.Ayam Zaman - Lebanese Restaurant, serving authentic Lebanese Cuisine and Shisha on the Terrace Tang Chao - Chinese Restaurant and Terrace, serving specialties from Jiang Su, Sichuan and Canton. 24 Hour Room Service All public areas have FREE Wi-Fi internet access. Holiday Inn Kuwait provides a 24 hour complimentary airport shuttle.The hotel has 11 meetings rooms fully equipped with all the amenities for your business needs, as well as a fully serviced Business Centre. For those relaxing moments, there is the 24 Hour Health Club and Spa, with outdoor pools, gym, Jacuzzi, sauna, steam rooms and massage. ... more   less 
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Also Known As:
Holiday Inn Kuwait Hotel Kuwait City
Holiday Inn Kuwait City
Kuwait City Holiday Inn
Holiday Inn Kuwait Kuwait City

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