Room was clean but quite compact, in reasonable condition, but a bit worn. It took a major intervention by the hotel's IT expert to get the (wired) internet functioning, after finally convincing the reception that all the settings on my computer were fine. It turned out the entire floor was unplugged at the hotel's server. At one point, elevator from street level got stuck.
Service was courteous but lackadaisical. I needed some laundry done in time for leaving the following morning. It was promised for that evening. I had to be out until late at night on business - I even had someone call the hotel in the evening and was assured that everything was in order. Of course, when I got back to the hotel at 3 AM (Ramadan business hours unfortunately), there was nothing delivered to the room. I had to wait for about a half hour in the lobby while someone woke up the person who had the key for the laundry and found my stuff.
The hotel is next to an older mall, and you can see the sea in between several buildings. It's about a 15 minute drive from Kuwait Towers.
- Also Known As:
- Swiss-Belhotel Plaza Hotel Kuwait City
- Swiss-Belhotel Plaza Hotel
- Swiss Hotel Plaza
- Swiss-Belhotel Plaza Kuwait Kuwait City
- Official Description (provided by the hotel):
- Swiss-Belhotel Plaza Kuwait is ideally located in the heart of the commercial and banking district, close to Grand Mosque of Kuwait, Kuwait towers, Liberation Tower and the Scientific Museum, just 20 minutes drive from the airport. Swiss-Belhotel Plaza Kuwait is managed by Swiss-Belhotel International, a hotel management company established in Hong Kong, which also manages properties in the Asia Pacific Region, China, Vietnam, Indonesia, Malaysia and Philippines. ... more less
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