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“Very friendly and welcoming staff” 5 of 5 stars
Review of Sheraton Kuwait

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Sheraton Kuwait
5.0 of 5 Hotel   |   Fahd Al-Salem Street | P.O. Box: 5902 Safat, Kuwait City 13060, Kuwait   |  
Hotel amenities
Ranked #4 of 61 Hotels in Kuwait City
Brussels, Belgium
Top Contributor
55 reviews 55 reviews
22 hotel reviews
Reviews in 35 cities Reviews in 35 cities
29 helpful votes 29 helpful votes
“Very friendly and welcoming staff”
5 of 5 stars Reviewed February 14, 2014

If you want to go to Kuwait and need a hotel where they threat you gentle and let you feel welcome as a guest this is the place to go. From the moment you enter the the place you will be feeled noticed and respected

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review, February 20, 2014
Dear Genieterke,
Many thanks for the nice review and comprehensive feedback on Tripadvisor.com.

We are pleased that you liked our service & facilities. We are happy to note that our hotel has provided you with this wonderful quote ‘Very friendly and welcoming staff’. We do look forward to welcoming you again as a loyal guest at the Sheraton Kuwait, A Luxury Collection Hotel.

With best regards,
Fahed Abushaar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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180 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Saffron Walden, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 6, 2014

I regularly stay at the Sheraton Kuwait when travelling on business. The service is exceptional and the staff treat you like a friend and welcome guest.

The hotel and food are traditional. The Indian restaurant is well worth a visit.

The hotel has the best location if you are doing business in the city.

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review, February 20, 2014
Dear Chris,

It was certainly a pleasure having you stay with us during your recent business trip to Kuwait and thank you for your valuable feedback. The management of Sheraton Kuwait takes this opportunity to thank you for your kind words on our staff, location and overall services.

We do look forward to welcoming you back at our hotel.

Thank you & best regards,
Fahed Abushaar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2014

This has been one of the best business hotels I have visited in the Middle East.
The people at the reception were very welcoming and they upgraded me to a KINGS SUITE (size of which is as big as my 2 bedroom apartment!) Very few Middle Eastern hotels respect the 'no smoking rule'. However, this was truly non-smoking. I could smell the lovely ittar in the hotel room.
Breakfast was great.
This hotel has a lovely Lebanese restaurant - it is the best Lebanese food I have ever eaten.

Room Tip: If you get upgraded to a Kings Suite (which can happen if you reach late and are checking out early...
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review, February 5, 2014
Dear Mr. Siddarth,

We were honored by your encouraging comment on your recent stay at the Sheraton Kuwait. Special thanks to your remark on our room facilities and friendly staffs good comments like yours are a pleasure to receive and build up our urge for perfection. We are truly privileged to have served you and looking forward to welcoming you again to the Sheraton Kuwait, A Luxury Collection Hotel.

Best regards, Fahed Abushaar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 24, 2014

One of the best hotels I have stayed in.
It lives up to its name of Luxury collection.
The location of the hotel is quite convenient.
The staff is very friendly and the breakfast spread is also very good.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review, February 5, 2014
Dear Sir,

It was a great pleasure having you stay with us during your last visit to Kuwait and thank you very much for your detailed review on our services & facilities. Your views are encouraging and we do look forward to welcoming you again as a loyal guest at the Sheraton Kuwait, A Luxury Collection Hotel.

Best regards,
Fahed Abushaar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 18, 2014

I was stunned at the beauty and friendliness of this hotel. Exceptional quality rooms, very good breakfast (which I had served in my room at no charge), and the staff are super attentive. I would go as far as to say it is the best quality room I have stayed in on my business travels.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review, January 22, 2014
Dear Sir,

It was a great pleasure having you stay with us during your recent visit to Kuwait and thank you for your kind review on our service and for your valuable feedback.

Your views are encouraging and we do look forward to welcoming you again as a loyal guest at the Sheraton Kuwait.

Best regards,
Fahed Abushaar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
93 reviews 93 reviews
31 hotel reviews
Reviews in 37 cities Reviews in 37 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed December 17, 2013

We loved this hotel. Well-located in town and close to the shore. Great pool & patio. Rooms were large, and service was excellent: a veritable army of employees is poised to serve your every wish. Food in the buffet was excellent (we're vegans, but found plenty we could eat). Kuwait itself, however, is kind of a dud. Not much for the traveler.

Room Tip: Reminder: Kuwait is dry, so if you enjoy alcohol, better bring your own.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review, January 5, 2014
Dear Sir,

We were pleased to read your positive review on Trip Advisor and thank you very much for your excellent comments on our room facilities, staff and food experience and have shared your kind comments with the executive committee.

We look forward to welcome you back again to the Sheraton Kuwait, A Luxury Collection Hotel and with best regards,

Fahed Abushaar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumberland, Rhode Island
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 4, 2013

I stayed at Sheraton Kuwait for a week in March and it was an excellent property with excellent facilities.
There are many restaurants on this property and almost all of them are very high quality ones. Although all of them are quite expensive when compared in dollars.
The staff is always available and room service is always available too.
The staff was very friendly and helpful. Sheraton Kuwait is one of the best and landmark hotels in Kuwait city.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review, December 5, 2013
Dear Mr.Haq,

Thank you for your excellent review on our property. We are glad to know that you liked our overall services and facilities, guest reviews like yours help us reach the urge for perfection.
It will be our pleasure to welcome you once again at the Sheraton Kuwait and reassure you of our best attention at all times.
Regards, Fahed Abushaar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Kuwait

Address: Fahd Al-Salem Street | P.O. Box: 5902 Safat, Kuwait City 13060, Kuwait
Location: Kuwait > Kuwait City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Kuwait City
#4 Luxury Hotel in Kuwait City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sheraton Kuwait 5*
Number of rooms: 300
Official Description (provided by the hotel):
Sheraton Kuwait has held court as Kuwait's most premier hotel, a landmark blending traditional and modern finishing in a elegant style offering 300 luxurious rooms and suites. The hotel features seven magnificent event spaces an inspiring outdoor pool and a well equipped health club. Guests can enjoy a broad range of dining choices that includes 5 restaurants namely Italian - Riccardo, Iranian - Shahrayar, Lebanese - Tarbouche, Indian - Bukhara, AlHambra International restaurant and the famous English Tea Lounge. ... more   less 
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Also Known As:
Sheraton Kuwait Hotel And Towers
Sheraton Kuwait City Hotel
Kuwait City Sheraton
Sheraton Kuwait Kuwait City

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