I stopped getting the appetizersat Open Flame Kitchen because the burgers outweigh them! The burgers are excellent. I love the Swanky Burger but I wish there was some flexibility with the orders (they'll remove items from your burger, but they won't subsitute).
I had two terrible encounters with the staff on the same day - and I had guests visiting the country that weekend. It was embarrassing but I let it go so my guests could enjoy dinner. I didn't go back and complain, although I probably should have. It seems like the staff change a lot - I don't know if that's a good or bad sign. The music can be very loud and the place is quite dark at night - both kind of annoy me. But the burgers keep me coming back!
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