The overall quality of this hotel is five star, but therefore have decided to deduct some point for the following. Here is my review based on our recent stay there;
Room - we stayed on the 4th Floor. It was nice, the bathroom was a 10/10 and gave you all the amenities that you needed for your stay, the extra large shower head was 10/10. Bed and pillows 10/10 the only gripe that I had there is that the TV needed to be a little higher as it is impossible to watch it from the bed as it was a little low. The lovely touch screen lighting and internet access 10/10. Here is my biggest issue and that was that the outside window was totally tiny, it mean that there was limited natural light coming into the room 5/10. If you like diet drinks such as Coke Zero or Diet Coke or Diet Pepsi they will not be in your mini bar so you will have to ask.
Breakfast - we had breaky each day in the selections cafe as part of our room. It was okay and had a good selection of food to choose from. The oddest thing about the place was the seating, it really needs to be bigger and more spread out, I dont want to feel like I am eating at a food court (2/10). The staff however were great and they remembered our names and order from the previous day (10/10).
The bar ( cant remember the name of the place), it was good, a bit overpriced but okay. It is a product of Dubai but I cannot stand smoking in the bar area. We did eat in the non smoking area but it is right next to the bar. Came home stinking of smoke as we are Aussies it did not suit us, but would be okay if you smoked.
Reception staff - Were excellent, the only thing I found unusual was that when serving us upon check in we were constantly interrupted by people calling the reception for things so therefore our checkin was delayed.
Spa and pool area - it was a lovely area, and the gym had all of the equipment that was needed.
Limousine service - We used the service to pick us up at the airport and drop off to the hotel. They were waiting for us at the airport even though our flight was very late and customs was a total nightmare, and they guy was lovely. The car was clean, and there was even a bottle of water in the car for us to have a drink. It was a lovely touch as it had been such a long flight.
Room service - we were going to order some room service but it was really expensive when you add on service charges and also tax.
I would stay here again it is a lovely place so close to the markets in right in the middle of town.
I am not sure if they have rooms available with bigger windows, but I would ask for them. There is...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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On behalf of the entire team at InterContinental Regency Bahrain, we would like to thank you for your wonderful feedback; as it was indeed our pleasure to be of service to you throughout your entire experience and extend our sincerest gratitude for your constructive feedback within other areas of the hotel.
Please do not hesitate to contact us prior to your future stays in order to ensure all your preferred preferences are adhered to and we hope to welcome you back in the near future.
Jennifer Lombard Knight
Assistant Front Office Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.