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“Spacious and cheap but this does not feel like a Hyatt” 2 of 5 stars
Review of Hyatt Buyutat

Hyatt Buyutat
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Hyatt Buyutat
4.0 of 5 Condominium   |   Olaya Street, Riyadh 11564, Saudi Arabia   |  
Hotel amenities
Ranked #6 of 188 Specialty Lodging in Riyadh
Dubai
Top Contributor
61 reviews 61 reviews
48 hotel reviews
Reviews in 44 cities Reviews in 44 cities
73 helpful votes 73 helpful votes
“Spacious and cheap but this does not feel like a Hyatt”
2 of 5 stars Reviewed February 27, 2014

I booked this place at short notice as I needed somewhere central to stay. In terms of location it was fine, and reasonably easy to find. This is advertised as an apartment hotel, so the rooms are much bigger than for a comparable rate hotel room. For SAR 500 I had a kitchen, separate living room with large flat screen TV two bathrooms and a bedroom. It seemed a real bargain, and given the Hyatt name I had expected it to be good. For the area, it was cheap, and spacious. However, it has some serious shortcomings which Hyatt should be embarrassed about including:

- Bedside light didn't work
- Hole punch in an internal wall
- the complicated shower / Jacuzzi didn't work
- the toiletries were already half used (presumably by a previous occupant)
- no bottled water in the room
- no coffee at breakfast (I had to ask for this and a jar of Nescafe then appeared)
- no butter at breakfast
- the belt on the running machine in the gym kept slipping and could easily have caused an injury
- cigarette smell throughout despite having booked a non-smoking room

Individually I could have lived with any of the above, but collectively it gives the impression of a hotel that is not particularly bothered about its guests. As I said above, it was a very competitive price, and that may work for you, but I doubt I will be back.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Additional Information about Hyatt Buyutat

Address: Olaya Street, Riyadh 11564, Saudi Arabia
Location: Saudi Arabia > Riyadh Province > Riyadh
Hotel Style:
Ranked #6 of 188 Specialty Lodging in Riyadh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Buyutat 4*
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