Mercure Royal is a part of Accor Hotels (www.a-club.com). I stayed there for around 3 months and registered myself for loyalty program.
When I have given my A club membership # mentioned below to the hotel staff at Mercure Royal, Riyadh I was told the points will be credited to you in 2-3 weeks time. Again I checked with them there said they don't have online access to the system of A-Club accordingly have to fax the required documents to the corporate office of A-club.
Finally we cam to know from the Lobby Manager that we would not be getting the points as the bills were paid by the client. If that was the case why did the Lobby Mgr given the false information. I do have memebership for other groups hotels like Hilton, Intercontinental etc. Never come accross such experience. Hence stay away from Mercure Royal groups hotel across globe.
Its risky in Mercure Riyadh, the local management may come up with false allegations also like what I have gone thru, not explain here. To know more contact me.
- Official Description (provided by the hotel):
- Unique Four stars Hotel located a few steps from the commercial area in Olaya Main Road, 30 to 40 minutes driving from King Khalid Int, Airport the Hotel offers 119 rooms and suites all rooms provide wireless internet, TV by satellite, air conditioned,Health Club and Spa, 1 coffee shop, 1 Morocan restaurant including a la carte menu, room service 24h, 1 business center and kitchenette for most of the suites. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Royal Riyadh Hotel Riyadh
- Golden Tulip Riyadh