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“Very good business hotel” 4 of 5 stars
Review of Al Faisaliah Hotel

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Al Faisaliah Hotel
5.0 of 5 Hotel   |   PO Box 4148, Olaya | King Fahad Road, Riyadh 11491, Saudi Arabia   |  
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Ranked #3 of 159 Hotels in Riyadh
London, United Kingdom
Top Contributor
74 reviews 74 reviews
46 hotel reviews
Reviews in 42 cities Reviews in 42 cities
71 helpful votes 71 helpful votes
“Very good business hotel”
4 of 5 stars Reviewed October 19, 2013

I stayed there twice, for one week. Nice property; good rooms; good food; friendly staff; good spa; well located to meet business partners. Nothing phenomenal in the way one is treated, but nothing negative to say either, so the whole thing makes it a very pleasant place to stay while in Riyadh.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexPichelGM, General Manager at Al Faisaliah Hotel, responded to this review, November 16, 2013
Dear PPMAAVM,

Thank you kindly for choosing Al Faisaliah Hotel, A Rosewood Hotel during your recent stay in Riyadh, we highly appreciate your patronage. Thank you also for posting your feedback here on tripadvisor.

We are delighted to hear that you enjoyed your stay and our dining options, as well as the Spa. Please do not hesitate to contact me directly should I be able to assist you in any way for your next visit.

Thank you again, and we look forward to welcoming you back.

Alex Pichel
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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265 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Jeddah, Saudi Arabia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 8, 2013

I remember staying at this hotel a few years back and it was one of the nicest hotels I've been to in Saudi Arabia. I stayed there last weekend and while it's still one of the nicest hotels in Saudi, it is starting to feel like it's a little old in terms of decoration and so on. Nevertheless, this is a luxury hotel and excellent service. I tried their Italian restaurant which was having a brunch on Saturday and the food was excellent with a very enjoyable atmosphere. The breakfast buffet was good but definitely not the best.

Room Tip: I stayed at the hotel but they have a separate building for modern suites which seem to be a lot new...
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  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexPichelGM, General Manager at Al Faisaliah Hotel, responded to this review, November 16, 2013
Dear GArnaout,

We very much appreciate you returning to the Al Faisaliah Hotel, A Rosewood Hotel, as you travel to the Kingdom again, and we also thank you for taking the time to write your feedback.

We are delighted to hear the you enjoyed your stay, and also our new Saturday Brunch at La Cucina. For your next visit, if you wish to experience more modern design, please join us at the Al Faisaliah Suites, our new Hotel Wing which offers 106 contemporary, ultra-luxury suite accommodations.

Thank you again, and we look forward to welcoming you back hopefully soon.

Alex Pichel
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 8, 2013

Nice rooms and friendly service. Maybe best in Riyadh but that is not an impressive yardstick.
Connected to one of Riyadh's premier shopping malls. Good food although it is unrealistically expensive when compared to good restaurants in Riyadh.

Room Tip: Away from the adjacent highway noise
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  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexPichelGM, General Manager at Al Faisaliah Hotel, responded to this review, November 16, 2013
Dear DrndMrs_KS,

Thank you very much for selecting Al Faisaliah Hotel, A Rosewood Hotel during your recent travel to Riyadh. Thank you also for your feedback, we highly appreciate you taking the time to post your comments.

We are delighted to hear that you were happy with the rooms, the food quality, and the service; we always strive to provide excellent service. We understand your concerns with the food prices, but wanted to assure you our food prices are very competitive with the fine dining market of Riyadh and the region in general. For you next visit, please feel free to contact our Concierge or your personal Butler, who can also assist with any recommendations within the Al Faisaliah Hotel, but also outside within Riyadh if you wish to be provided with more options.

Thank you again for your patronage, and we look forward to your next visit.

Alex Pichel
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winchester, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 1, 2013

This hotel rightly claims to be the best in Riyadh, and because of that, the best in KSA. It tops the list because of the service, which is impeccable but understated; the rooms are comfortable and just as important, the A/C runs quietly in the background. The restaurants serve great food and very importantly, the breakfast is the nearest to an English breakfast I have eaten abroad.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexPichelGM, General Manager at Al Faisaliah Hotel, responded to this review, November 4, 2013
Dear Jonathan B,

Thank you very much for selecting Al Faisaliah Hotel, A Rosewood Hotel during your recent trip to Riyadh, we highly appreciate your patronage. Thank you also for posting such kind comments about our hotel, we are delighted to read that you enjoyed your stay with us in all aspects of room comfort as well as quality of food.

I would also like to inform you about our new Saturday brunch at our renowned Italian restaurant, La Cucina. "Pulcinella Brunch" at La Cucina offers a wonderful combination of antipasti, sea food, various live cooking stations with specialties from around the world, and of course a lavish dessert station. The brunch times are 12.30pm until 3.30pm every Saturday, we hope you will have a chance to experience this culinary event during your next visit.

Alex Pichel
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 24, 2013

A great hotel to stay at, particularly for females which is very important for Saudi. The hotel is attached to the mall and the Globe restaurant is worth dining at. The service and staff could not be faulted and the breakfast and lunchtime options were great too.

I did not experience any problems whilst staying here. I arranged transfers from the airport which ended up being cheaper than the taxi that my colleague paid for.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexPichelGM, General Manager at Al Faisaliah Hotel, responded to this review, September 26, 2013
Dear Pebble1973,

Thank you kindly for selecting Al Faisaliah Hotel, A Rosewood Hotel during your recent visit to Riyadh, and thank you also for taking the time to post such wonderful comments about our hotel. We understand that traveling in the Kingdom can be a daunting experience for female travelers, and we are always delighted to assist with travel arrangements, such as to provide assistance at the airport arrival, and to surprise our lady guests with special lady amenities in our guest rooms.

We hope to be able to welcome you back soon, and thank you again.

Alex Pichel
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 22, 2013

Excellent Riyadh Hotel: excellent check in/check out, gracious comfortable rooms, good location, good facilities for business, welcoming to International clients. Exceptional service. highly recommended.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexPichelGM, General Manager at Al Faisaliah Hotel, responded to this review, September 26, 2013
Dear tonyg373,

We are delighted to hear that Al Faisaliah Hotel, A Rosewood Hotel is your "Oasis in Riyadh", and thank you for posting such wonderful comments about our service, the rooms, and the location of the hotel. We are always grateful for the positive feedback.

We hope to see you soon again here in Riyadh, and thank you again for being a loyal guest of ours.

Alex Pichel
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, Dubai, United Arab Emirates
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 16, 2013

I stayed at Al Faisaliah Hotel during a business trip in September 2013. I was amazed by every single experience during this stay. Phenomenal customer service and fantastic room. The staff were overwhelmingly professional and attentive. I can only say that this is the best hotel in Riyadh and why not, the Gulf.

I would recommend a dinner at the Brazilian Restaurant located on the 1st floor.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexPichelGM, General Manager at Al Faisaliah Hotel, responded to this review, September 26, 2013
Dear Mgitani,

It is wonderful to hear that you enjoyed your recent stay with us at Al Faisaliah Hotel, A Rosewood Hotel, and we very much appreciate the time you took to post your feedback. We are delighted that we were able to impress you with our customer service, our facilities, and our dining options, especially IL Terrazzo, our Brazilian Barbeque restaurant. For additional dining options, we have recently changed our menu in our renowned, Italian La Cucina restaurant, and I am sure you will be very pleased with the experience.

We look forward to welcoming you back hopefully very soon.

Alex Pichel
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Al Faisaliah Hotel

Address: PO Box 4148, Olaya | King Fahad Road, Riyadh 11491, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Riyadh Province > Riyadh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Riyadh
#3 Luxury Hotel in Riyadh
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Al Faisaliah Hotel 5*
Number of rooms: 330
Official Description (provided by the hotel):
In a city that gracefully melds tradition with sophisticated style, Al Faisaliah Hotel defines the ultimate in modern elegance. A member of The Leading Hotels of the World, the ultra-luxury hotel's dedicated 24-hour butler service, offered to all guests, has elevated the art of personal service to new levels in the Middle East. Situated in Riyadh's Olaya district, the peerless hotel boasts the largest column-free ballroom in the Kingdom of Saudi Arabia as well as six distinct award-winning restaurants, including The Globe and La Cucina, that delight visitors and locals alike. The property's latest addition, Al Faisaliah Suites, blends international contemporary luxury with a hint of local design throughout its exceptionally spacious five-star accommodations. Al Faisaliah Spa by ESPA brings to life the vision of a unique, exclusive, luxurious ladies only retreat within the heart of the city. A tranquil oasis in which to work-out, relax, socialise and enjoy world-class treatments and services. ... more   less 
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Also Known As:
Al Faisaliah a Rosewood Hotel

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