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“NEW RENOVATED ROOMS” 4 of 5 stars
Review of Crowne Plaza Riyadh Minhal

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Crowne Plaza Riyadh Minhal
4.0 of 5 Hotel   |   King Abdulaziz Road | P.O Box 17058, Riyadh 11484, Saudi Arabia   |  
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Ranked #11 of 150 Hotels in Riyadh
Jeddah, Saudi Arabia
Top Contributor
110 reviews 110 reviews
55 hotel reviews
Reviews in 28 cities Reviews in 28 cities
67 helpful votes 67 helpful votes
“NEW RENOVATED ROOMS”
4 of 5 stars Reviewed July 20, 2013

This hotel used to be Holiday Inn but recentloy some rooms hae been renovated. The main elevators still under replacement and there is only one service elevator that is serving the guests and hotel staff. The F&B is excellent but laundry need to improve. The location is ideal, in the middle of the city and cloe to all business and government ministries

Room Tip: All rooms are OK
See more room tips
  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chakib L, Director of Sales at Crowne Plaza Riyadh Minhal, responded to this review, July 24, 2013
Dear Guest and Reviewer

Greetings from Crowne Plaza Riyadh Minhal

I would like to thank you for taking the time and write your review related to your recent stay at Crowne Plaza Riyadh Minhal , and we were so happy to know that you had an excellent experience with us and enjoyed the comfort of our recently renovated rooms

As you have noticed all our rooms have been totally renovated and are offering the latest technology and facilities to make the stay of hotel guests a great experience enabling us to contribute into your travelling success and offer you facilities of world class for your future stays at the Crowne Plaza Riyadh Minhal, to reflect the Crowne Plaza brand promise ONE STEP AHEAD

Once again thank you very much for taking time to write your review on trip advisor and please be assured that we will drive further for your stay satisfaction during your future stays at the Crowne Plaza Riyadh Minhal

Kind regards



Chakib Lahlou
Area Director of Sales & Marketing
Crowne Plaza Riyadh Minhal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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123 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Mjolby, Sweden
Top Contributor
103 reviews 103 reviews
74 hotel reviews
Reviews in 67 cities Reviews in 67 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed July 19, 2013

Just stayed 8 nights at the Crown Plaza Minhal and it was a pretty good experience.
Rooms are the major benefit with this hotel. My room was very comfortable with one of the best hotel beds I've ever encountered. The view was nothing to write home about though (overlooking a huge sand pit/construction site). On the other hand outside temperatures were between 45 and 50 so the blinds were down most of the time anyway.
Stayed during Ramadan which makes thing a bit more complicated, at least for foreigners when it comes to food and drinks. The hotel had turned a conference room in to a dining room during Ramadan so foreigners could have both breakfast and lunch at "normal" hours.
Breakfast was limited though and the selection felt a bit on the small side.
The restaurant opened up at night time serving an excellent buffet which I enjoyed several times.
The hotel is undergoing major renovations/construction and only one elevator was operational at the time which made it a bit of a hassle getting to/from my floor.
Used the gym a couple of times, it was dark and not inviting. Machines and equipment were old but worked as they should.
The hotel is located in the middle of nowhere so if you're going as a tourist there's not much to do in the area (looked like many guests were in Riyadh for business).
Staff was nice, friendly and service minded and overall I had pretty good experience.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chakib L, Director of Sales at Crowne Plaza Riyadh Minhal, responded to this review, July 24, 2013
Dear Guest and Reviewer

Greetings from Crowne Plaza Riyadh Minhal

I would like to thank you for taking the time and write your review related to your recent stay at Crowne Plaza Riyadh Minhal , and we were so happy to know that you had an excellent experience with us

Among our objectives is to further improve our facilities, and as you have noticed the replacement of Elevators is taking place, that is just another initiative to offer you a great stay experience with us during your future trips to Riyadh, surely that hands are on training and all our employees have to go to regular trainings enabling them to contribute into your travelling success and to deliver the Crowne Plaza brand ONE STEP AHEAD promise

Once again thank you very much for taking time to write your review on trip advisor and please be assured that we will be more than happy to welcoming you again and again to the Crowne Plaza Riyadh Minhal

Kind regards



Chakib Lahlou
Area Director of Sales & Marketing
Crowne Plaza Riyadh Minhal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rubiera, Italy
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 1, 2013

i spent a week in this hotel: i have to say that everything was perfect.
the room are really confortable, the bathroom, even if not as big as other hotel is pretty new and with all the amenities needed.
the hotel restaurant has every nigt a different theme (really enjoyable the fish night).

only one bad point (at least for me...) NO POOL !!!
and is a bit away from the local "amusement" (mall and shopping center).

if you do not need those two thing, you will love it

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chakib L, Director of Sales at Crowne Plaza Riyadh Minhal, responded to this review, July 3, 2013
Greetings from Crowne Plaza Riyadh Minhal

I would like to thank you for taking the time and write your review related to your recent stay at Crowne Plaza Riyadh Minhal , and we were so happy to know that you had an excellent experience with us

Among our main objectives is to further improve our services by offering necessary trainings to our staff to contribute into your travelling success and offer you facilities of world class for your future stays at the Crowne Plaza Riyadh Minhal, surely that the upcoming facilities will be major addition to the existing facilities reflecting the Crowne Plaza brand promise ONE STEP AHEAD

Once again thank you very much for taking time to write your review on trip advisor and please be assured that we will drive further for your stay satisfaction during your future stays at the Crowne Plaza Riyadh Minhal

Kind regards



Chakib Lahlou
Area Director of Sales & Marketing
Crowne Plaza Riyadh Minhal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Top Contributor
57 reviews 57 reviews
42 hotel reviews
Reviews in 26 cities Reviews in 26 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed June 24, 2013

Crowne Plaza knows how to run a hotel. This is the best hotel I have visited in Riyadh, service level is totally different compared with a lot of other hotels in Riyadh, they really seem to like to give service which is rare at hotels in Riyadh.
If you have the opportunity on your business trips, I really would say, go for Crowne Plaza they never let me down!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chakib L, Director of Sales at Crowne Plaza Riyadh Minhal, responded to this review, July 3, 2013
Greetings from Crowne Plaza Riyadh Minhal

I would like to thank you for taking the time and write your review related to your recent stay at Crowne Plaza Riyadh Minhal , and we were so happy to know that you had an excellent experience with us

Among our main objectives is to further improve our services by offering necessary trainings to our staff to contribute into your travelling success and offer you facilities of world class for your future stays at the Crowne Plaza Riyadh Minhal, surely that the upcoming facilities will be major addition to the existing facilities reflecting the Crowne Plaza brand promise ONE STEP AHEAD

Once again thank you very much for taking time to write your review on trip advisor and please be assured that we will drive further for your stay satisfaction during your future stays at the Crowne Plaza Riyadh Minhal

Kind regards



Chakib Lahlou
Area Director of Sales & Marketing
Crowne Plaza Riyadh Minhal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed June 13, 2013

This hotel is excellent, although there is construction work is going on site, but you don't feel the noise, Front Desk staff doing all the possible to make your stay wonderful, service is excellent, rooms are well clean and well maintained, food is tasty, extraordinary hotel in Riyadh city, I loved it so much, I suggest this hotel t anyone going to Riyadh

Room Tip: rooms on street side
See more room tips
  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chakib L, Director of Sales at Crowne Plaza Riyadh Minhal, responded to this review, June 23, 2013
Dear Guest and Reviewer

Greetings from Crowne Plaza Riyadh Minhal

I would like to thank you for staying at the Crowne Plaza Riyadh Minhal during your recent stay in Riyadh and hope that our services and current facilities have met your expectations

We are happy to read comments related to your recent stay with us, they will surely enable us to further improve our services and facilities to provide you with better quality of Service during your future stays at the Crowne Plaza Riyadh Minhal , surely that the upcoming facilities will be major addition to the current facilities enabling you to enjoy the Crowne Plaza brand promise ONE STEP AHEAD and contribute into your travelling success

Once again thank you very much for taking time to write your review on trip advisor and please be assured that we will drive further for your stay satisfaction during your future stays at the Crowne Plaza Riyadh Minhal

Kind regards



Chakib Lahlou
Area Director of Sales & Marketing
Crowne Plaza Riyadh Minhal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed June 6, 2013 via mobile

We stayed in this hotel from 26th may till 29th may, right from front desk staffs till FNB staffs were so courteous n co operative. The service provided by them were great especially Mr. Yaseen the GM were so humble. For sure whenever we visit Riyadh we will stay in this hotel.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chakib L, Director of Sales at Crowne Plaza Riyadh Minhal, responded to this review, June 9, 2013
Dear Guest and Reviewer

Let me take this opportunity to thank you for staying at the Crowne Plaza Riyadh Minhal during your recent stay in Riyadh and hope that we have contributed into your travelling success

We are happy to read comments related to your recent stay with us, they will surely enable us to further improve our services and facilities to provide you with better quality of Service during your future stays with us ,as you have certainly noticed our new upgrading our facilities to offer you a high quality product enabling you to enjoy the brand promise ONE STEP AHEAD and contribute into your travelling success

Once again thank you very much for taking time to write your review on trip advisor and please be assured that we will drive further for your stay satisfaction during your future stays at the Crowne Plaza Riyadh Minhal

Kind regards



Chakib Lahlou
Area Director of Sales & Marketing
Crowne Plaza Riyadh Minhal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 2, 2013

Overall a pleasant experience. Hotel has of late been upgraded from a Holiday Inn to a 5 star Crowne Plaza. Rooms have been renovated nicely. The WIFI works well and is free. The breakfast is good, although a little costly. Entrance a little odd due the renovation.. Overall the staff is polite and seems to be well trained.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chakib L, Director of Sales at Crowne Plaza Riyadh Minhal, responded to this review, June 9, 2013
Dear Guest and Reviewer

Let me take this opportunity to thank you for staying at the Crowne Plaza Riyadh Minhal during your recent stay in Riyadh and hope that we have contributed into your travelling success

We are happy to read comments related to your recent stay with us, they will surely enable us to further improve our services and facilities to provide you with better quality of Service during your future stays with us ,as you have certainly noticed our new upgrading our facilities to offer you a high quality product enabling you to enjoy the brand promise ONE STEP AHEAD and contribute into your travelling success

Once again thank you very much for taking time to write your review on trip advisor and please be assured that we will drive further for your stay satisfaction during your future stays at the Crowne Plaza Riyadh Minhal

Kind regards



Chakib Lahlou
Area Director of Sales & Marketing
Crowne Plaza Riyadh Minhal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Riyadh Minhal

Address: King Abdulaziz Road | P.O Box 17058, Riyadh 11484, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Riyadh Province > Riyadh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Business Hotel in Riyadh
#10 Best Value Hotel in Riyadh
#11 Luxury Hotel in Riyadh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Riyadh Minhal 4*
Number of rooms: 223
Official Description (provided by the hotel):
The Crowne Plaza Riyadh Minhal is strategically located in the heart of Government Offices and the financial district of Riyadh, steps away from the Military Hospital; King Fahd & King Faisal Specialties Hospitals are in the same area. It is also in a convenient location to Riyadh Exhibition Center, diplomatic area & mega Shopping Malls. Its easy access to King Khalid International Airport road and to Riyadh Industrial areas has made The Crowne Plaza Riyadh Minhal, as the perfect venue for business travelers seeking a high quality of services and facilities. The Crowne Plaza Riyadh Minhal is offering a total of 223 luxury appointed modern and stylish rooms including 19 suites. Rooms and suites are equipped with IP & Interactive LCD TV with satellite channels, IP telephone sets spacious working desk area providing free internet connectivity, mini fridge, hairdryer, tea and coffee making facilities, safety deposit box with laptop charger. Spacious room with luxury fittings. Al Diwan room facilitates meetings and private gathering for up to 30 persons and is fully equipped with the state of the art equipment, supported by Business center facilities to make every meeting a great success, Al Yasmeen Main restaurant located in the lobby area is serving the main three meals on buffet style as well as theme nights throughout the week offering to hotel guests and visitors mouthwatering specialties in modern style and decor reflecting comfort and luxury, for quick bite in between the hours, Al Mishraq is the perfect venue open daily until midnight and offering light meals and refreshments with internet connectivity enabling business travelers to conclude their business day in relaxing atmosphere. Leisure facilities are including mini gymnasium which is opened around the hour and equipped with update facilities enabling hotel guests to combine business with leisure. ... more   less 
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Also Known As:
Crowne Plaza Riyadh Minhal Hotel Riyadh
Holiday Inn Riyadh
Riyadh Holiday Inn

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