Excellent service, spacious rooms and decor. Staff ever ready to help and serve you. Only one draw back, the bathroom and shower dowers and the glass walls need a strong sealant at the bottom because water leaks all over the bathroom.
I checked into Fairmont twice in June for a few days and I encountered the same water leaks in BOTH the bathrooms I used.Both the times, the plumber gave the same excuse that the drainage was clogged but he cleaned it. Unfortunately this did not solve the water from entering through the rubber seals into other areas of the bathroom. I encountered the same problem in 2 bathrooms so its fairly obvious its a big issue in all the bathrooms.
Will I stay there again? I would definitely like too but I would want them to take care of this issue carefully
- Official Description (provided by the hotel):
- Just steps away from the holiest site in Islam, Makkah Clock Royal Tower, A Fairmont Hotel is the iconic symbol of hospitality for people from around the globe who have gathered to worship, reflect and contemplate. Standing as the tallest concrete building in the world with 76 floors, Makkah Clock Royal Tower is the focal point of the Abraj Al Bait Complex, part of the King Abdulaziz Endowment project. Its soaring height and proximity to Al Masjid Al Haram allow guests to enjoy unmatched breathtaking views from 945 rooms and suites, while 76 elevators provide easy access to and from Al Masjid Al Haram. The hotel also offers 10 delicious dining options ranging from innovative Asian fusion to the first five-star Saudi restaurant in Makkah. Other amenities include: a female and male fitness center, a Kids Corner playroom, a 24-hour business center, more than 3200 meter squared of flexible function space, and eight state-of-the-art meeting rooms. For the height of exclusive service and privacy, Fairmont Gold promises guests a ‘hotel within a hotel’ experience through a range of privileges like a private reception and 24-hour butler service.. A seamless fusion of Arab hospitality, modern comfort and signature Fairmont service, combine to create an unforgettable experience in this divine setting. ... more less
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- Also Known As:
- Makkah Clock Royal Tower, A Fairmont Hotel Mecca