This hotel is recommended by practically all Western guidebooks on Jordan and this sends a steady trickle of foreign visitors to the hotel. There were no Jordanians staying at the hotel when we were there- perhaps they come on weekends or wait for the hotel pool to open? The pool was still closed at the end of April, as it is still 'winter' in Jordan.
I must say that at first I felt the guidebooks oversold this hotel: there was some building work going on outside, the pool area looked really untidy and we were taken to our room through some very shabby looking corridors and stairs. Fortunately the room (huge) was in a much better state, with a massive bed, a sofa and a TV (no foreign stations though) and although we did not get the room with a huge bathtub the guidebooks talk about, everything worked fine. The room was comfortable and clean and, as Jordanian hotels are expensive in comparison to other countries, it was actually really good value for money. You won't get a boutique hotel for this sort of price and in fact there are no boutique hotels in Jordan at all, which is a pity- I am sure they would have a lot of takers.
I am really glad we'd started our Jordan trip from Jerash, it took only 1 and a half hour for a taxi to drive from the airport (33JOD+ a little extra for out of town hotel- you get a voucher at the arrivals hall so you won't get ripped off). It's only a few minutes to get to the ancient site in Jerash from the hotel (the taxi costs 3JOD) and you can spend leisurely few hours there without having to worry about a long trek back to Amman. It is also a great starting point for the trip around the north of Jordan. We've started at 9 am and at a leisurely pace managed to see Ajloun castle, Pella, Tell Mar Elias, Al Himma and Umm Quais getting back just after sunset. The hotel had put us in touch with a great taxi driver who took us all over Jordan (for his details see my post in Jordan forum).
The best thing about this hotel is its rural location and a peaceful, relaxed vibe. The staff were really friendly and helpful (we'd overslept for breakfast and they brought out breakfast expecially for us at no extra charge). The food is quite good too. Alcohol is expensive, but still cheaper than other hotels in Jordan. Notwithstanding its shortcomings we had a very pleasant stay at this hotel.
Only 2 rooms have balconies- I guess you have to book these well in advance.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.