The location and relatively inexpensive price of the Mansour are probably its only redeeming qualities. The owner/manager (it was never really clarified) was relatively pleasant. Sure there's a free hot beverage in the smoke-laden lobby, but I would warn anyone against staying here.
I am not a stranger to staying in hostels and am no means a "clean-freak", as I'll gladly look the other way for minor to reasonable indiscretions in favor of character or the staff rectifying any problems. However, my experience here was an entirely different level of discomfort.
Four of us met up with a few other friends in Amman who had a separate room. When we arrived we discovered that there was no ensuite bathroom in our room as we had expected, and instead were told to use the ensuite bathroom attached to their room, as the general hallway restroom was out of order. Our other friends were out at the time, so we were just given keys, not that the flimsy locks were very suitable to their jobs anyway. We quickly discovered that there was no toilet paper in our friends' room or the hall bathway, and when when we requested this from the owner/manager he asked if we could wait nearly two hours until after 4pm (which I assume was when he expected a delivery?). We had just arrived and were fully paying for our reserved but unoccupied room from the night before (as the result of missed transportation), so it seemed incredibly unreasonable that we couldn't even get toilet paper after arriving. To his credit, when we relayed the urgency of our need the man promptly left the hostel and went to the store to buy us a few rolls. How a hostel thought that they could get by without toilet paper for awhile is beyond me however.
The beds were unbelievably unbecoming for sleep, as they were excruciatingly hard. Eventually I was overcome by weariness, passing out for awhile before being woken early by the incessant and loud noise that fills the rooms. Upon waking, it was hard to miss what was clearly ten or so bites that had accumulated on my lower legs. I was staying in the room with three other friends, and one of them also had about a dozen bites on her legs as well, which also were acquired after laying down.
I would have rather paid double to stay elsewhere with reasonably sanitary conditions.
- Official Description (provided by the hotel):
- Once upon a time there was an old Arabic school; it has been renovated and redecorated to become, the Monsour Hostel a backpackers paradise in downtown Amman. Under new management, there is a completely new outlook of understanding and focus that has been missing in Amman; a home away from home for the most important tourist visiting Jordan-the backpacker. This is the place where you can hang your hat, put your feet up and exchange stories with other travelers you will meet while you sip Arabic tea and coffee. ... more less
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