My wife and I stayed one night at the Millenium Hotel. It is a relatively new hotel in Amman, Jordan and this shows in its appearance. Other reviews have commented on the modern design and other features and so I will not repeat these types of comments. I am focusing on our experiences. As with all luxury hotels in Egypt or Jordan (our trip) you first go through security. We were checked in quickly and upgraded to a larger room.
You use your room key to activate access your room floor on the elevator so be sure to ask for two keys. We were given only one key and I had to go back and obtain a second one. The key is also used in your room to activate power and A/C. The room was spacious with a large writing desk, , large couch, TV, see through bathroom window with pull down cover, a small computer console to control lights, A/C, etc. We had a king size bed that was comfortable. Two free bottles of water are provided each day. You can access internet for $5 JOD for one hour and a computer is available in the business office.
I had two problems with the room. First, the output of the A/C was weak and it was difficult to make the room comfortably cool at night. In addition the light bulbs used seem to emit a large amount of heat (handy for drying small wet items). I found this problem at other hotels in our trip. And second, the anti slip strips in the bathtub were mostly in the first 1/2 of the tub and where you stepped into the tub did not have strips. The shower/tub has handles to help with any fall issues but the tub can be slippery where there are no strips.
We had a half-board room package arranged for by Freelancers Travel, which did our entire Egypt/Jordan trip and for which we had a great travel experience. The breakfast and dinner are in the restaurant in the main lobby. It focuses on Lebanese type foods. Variety of food is limited and I found the food to be be only average. I do not recommend eating at the hotel. I did not have time to explore the area for other restaurants.
I give high praise to the hotel for its help with a health issue for my wife. She had been suffering from diarrhea for several days (starting in Egypt) and on the morning we were to leave she had an acute episode. I went to the registration desk and ask if they had a hotel doctor. They had one but he comes in at 12 noon and it was 9 a.m. However, the hotel employee called the doctor and I talked with him and he agreed to come over in about half an hour. He arrived about an hour later and apologized for the delay but he said he was delayed by traffic. He asked questions of my wife and eventually gave her a cocktail shot and a prescription if the shot did not work after a few days. For this service and medication I paid $45 JOD, or about $60 US. Also, the hotel extended our check out time to allow time for the medications to help, which they did. This gave her time to feel better and then travel to Petra. I found other employees at Millenium to also be quite helpful and friendly. No one asked for tips either, but I gave them.
I wish I could give the hotel a 5 rating (plus for helping with my wife's problem) but I give it a four rating because of the poor quality of dining at this hotel. If it wants to reach for the five star luxury level it must significantly upgrade its dining options and quality of food.
- Official Description (provided by the hotel):
- Located in the Economic heart of Amman's busy business district Shmeisani and surrounded by shopping centers, banks, high-end restaurants, art galleries and entertainment facilities , the brand-new Grand Millennium Hotel Amman is the capitals' first true 5-Star Deluxe Hotel . With 177 spacious bedrooms featuring state-of-the-art equipment and designed with every imaginable luxury in mind, the Grand Millennium Hotel Amman is the first true SMART building to grace Amman's skyline. This luxurious property offers unobstructed views over the city, a variety of International cuisines, a soothing spa and a host of services and facilities to cater to a guest's every need. It is through genuine care and inspired actions of our associates that the hotel's spirit comes to life and aims to exceed expectations. ... more less
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