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“Just think of something, they will get it for you. Feels like home” 5 of 5 stars
Review of Landmark Amman Hotel & Conference Center

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Landmark Amman Hotel & Conference Center
5.0 of 5 Hotel   |   Al Hussein Bin Ali Street | PO Box 6399, Amman 11118, Jordan   |  
Hotel amenities
Ranked #6 of 116 Hotels in Amman
Cairo, Egypt
1 review
1 helpful vote 1 helpful vote
“Just think of something, they will get it for you. Feels like home”
5 of 5 stars Reviewed February 11, 2014

I was not expecting that level of service. The room is clean and tidy. you can almost find every thing you might think of. the room service are great.
The food is great. if you are on diet like me you will find it very easy to keep your regime. A wide variety of food with a very good taste.
Although the Gym is not big enough but you will be able to train what ever muscle you want. they have a nice Jacuzzi and Sauna.
now comes the interesting part. the costumer service department. This Costumer service employee Called Shereen, she is like an Idol for the hotel staff. she called to make sure you have every thing you want (which i did). and when i asked for a Slipper i just hanged up the phone to find the room service at my door handing the slipper to me. the Staff are amazing they have this lovely smile that makes you feel like home.
i strongly recommend this hotel. it feels like home.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibrahim K, General Manager at Landmark Amman Hotel & Conference Center, responded to this review, February 20, 2014
Dear Mr. Mohamed,

Thank you very much for staying with us and leaving your valuable feedback.

We are delighted to hear you enjoyed your stay with us here at the Landmark Amman Hotel & Conference Center. Please be informed that your feedback regarding our services provided have brought nothing but utter joy to our hearts. From your comments regarding our Guest Relations Coordinator Shereen, to considering the Landmark as your second home, please know that your entire feedback has been nothing short of appreciative to our whole team.

Thank you once again for your kind feedback. We certainly look forward to welcoming you back again at your second home.


Landmark Amman.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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374 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
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  • Turkish first
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English first
Cairo, Egypt
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2014

submit this words to register our sincere consideration for the hotel staff for the wonderful intimate and lovely smiles also let me draw your kind that all staff are the best ones.
above all the way by with security play a part

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibrahim K, General Manager at Landmark Amman Hotel & Conference Center, responded to this review, February 12, 2014
Dear Mr. Essamuldin,

Thank you very much for staying with us and leaving your valuable feedback.

We are exceptionally thrilled to hear you enjoyed your stay with us here at the Landmark Amman Hotel & Conference Center. Also, please allow us to sincerely thank you for your comments regarding our staff members, You have truly filled their hearts with joy over your lovely remarks. After all, you deserve the best service and we always ensure to provide you with it.

Thank you once again for your kind feedback. We certainly look forward to welcoming you back in the near future.

Landmark Amman.
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Dubai
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 9, 2014

I like spacious rooms, especially which comes with office desk to sit and work. This is my fourth stay in this Hotel as I keep coming to Amman for business.

For the money which you will pay per night, it is very good hotel but of course there are many ways to take the Hotel to the next level. This hotel could be the best one in Amman with some touches and some renovation especially for the bath rooms.

Room Tip: Always ask for the top floors rooms. :)
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  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibrahim K, General Manager at Landmark Amman Hotel & Conference Center, responded to this review, February 12, 2014
Dear Mr. Ghaiath,

Thank you very much for staying with us and leaving your highly appreciated feedback.

We are delighted to hear you enjoyed your stay with us here at the Landmark Amman Hotel & Conference Center. We would also like to thank you for your comments regarding the services provided and for your notes in regards to taking our hotel to the next level and progressing moving forward. After all, it is our mission to provide you with an unforgettable experience.

Thank you once again for your kind feedback. We certainly look forward to welcoming you back again soon.


Landmark Amman.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 9, 2014

My 3rd visit to Amman and stayed again at the landmark. The hotel is quite reasonable but the effort put in by the staff is excellent. Facilities are quite good. For me a better equipped Gym would have been good. Breakfast buffet is comprehensive but gets boring if staying for a long period.

Room Tip: Keep away from the Disco (pool) side during summer months
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  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibrahim K, General Manager at Landmark Amman Hotel & Conference Center, responded to this review, February 12, 2014
Dear Mr. Peter,

Thank you very much for staying with us and leaving your highly appreciated feedback.

We are thrilled to hear you enjoyed your stay with us here at the Landmark Amman Hotel & Conference Center. We would also like to thank you for filling our hearts with joy over your comments regarding the services provided and also for repeatedly staying with us, It brings us utmost pleasure to have been your host for the third time now. As for your concerns, please rest assured they are on our radar and will be evaluated to provide you with a better service moving forward.

Thank you once again for your kind feedback and for being Landmark Loyal. We certainly look forward to welcoming you back again soon.

Landmark Amman.
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Dubai, United Arab Emirates
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 7, 2014

Checked into this hotel the first time last week on a short business trip on business partners advise of it being close to their office. Booked executive suite and was surprised by the room. Not maintained; very old carpet-torn from the edges, creaky bed, old towels, bathroom shower not working properly; bathroom door chipped on edges, only two power points near the desk - rest were for lamps. This was anything but executive.

Reserved room for 6 days and checked out in 5, they charged me for all 6 days saying booking was non-refundable. Acceptable in some cases but for a room like that, I wouldn't pay an extra dime!

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibrahim K, General Manager at Landmark Amman Hotel & Conference Center, responded to this review, February 12, 2014
Dear Mr. Shahbaz,

Thank you very much for staying with us and leaving your valued feedback.

We apologize that you were dissatisfied with your experience. We certainly understand your concerns, therefore please rest assured that they are on our radar as they will help us better serve you moving forward. As for your room charge, please accept our offer of a one night complimentary stay for your next visit with us in order to compensate on our behalf. Leaving our guests dissatisfied does not please us and so we hope this makes up for your dissatisfaction.

Thank you once again for your feedback. We look forward to welcoming you back at the Landmark Amman Hotel & Conference Center again soon.

Landmark Amman.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
rome, italy
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 7, 2014

Good hotel in Amman, with an excellent restaurant ("Colours") with view on the small pool and open at any time.
The hotel building itself is not particularly attractive though. Rooms are spacious and bed comfortable. A kettle with teas and coffee bags are provided. A matter of concern is that wifi router is right inside the room. Bandwidth very good, rarely dropping. Flooring is moquette (smells of dust from short distance). Hotel should instruct cleaners NOT to change towels every day. That is, they change towels despite hotel suggests customers to leave them hanging in the bathroom when no change is required. Hotel is fitted with a tennis court and a gym (didn't go). There's also a fancy bar on ground floor. Security is apparently high with guarded /blocked gate and scanning at entrance.
Hotel is located between highly trafficked roads, but has some property all around. District is of no particular interest. A taxi ride to downtown will cost you 4 to 8 dinars. From airport is 35 mins at local speed (130+ km/h).

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibrahim K, General Manager at Landmark Amman Hotel & Conference Center, responded to this review, February 8, 2014
Dear Mr. Lobelius,

Thank you very much for staying with us and leaving your valuable feedback.

We are delighted to hear you enjoyed your stay with us here at the Landmark Amman Hotel & Conference Center. Your feedback regarding our services provided from the Colours restaurant to your comments regarding the Zone bar are all highly appreciated. As for your concerns, please be informed that they have been noted and will be evaluated in order to provide you with a better service in the future.

Thank you once again for your kind feedback. We certainly look forward to welcoming you back again soon.

Landmark Amman.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Socotra Island, Yemen
1 review
5 of 5 stars Reviewed February 5, 2014

when i search for landmark on the internet i discovered that it gives the joy of luxury but, after my eight days i discovered also that Land Mark hotel is a beacon of knowledge and i am very great full to the team, and especially to Maged.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibrahim K, General Manager at Landmark Amman Hotel & Conference Center, responded to this review, February 6, 2014
Thank you very much for staying with us and leaving your highly appreciated feedback.

We are delighted to hear you enjoyed your stay with us here at the Landmark Amman Hotel & Conference Center. We would also like to thank you for filling our hearts with joy over your comments regarding the services provided. After all, it is our mission to provide you with an unforgettable experience.

Thank you once again for your kind feedback. We certainly look forward to welcoming you back again soon.

Landmark Amman.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Landmark Amman Hotel & Conference Center

Address: Al Hussein Bin Ali Street | PO Box 6399, Amman 11118, Jordan
Location: Jordan > Amman Governorate > Amman
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Amman
#4 Spa Hotel in Amman
#6 Luxury Hotel in Amman
#7 Business Hotel in Amman
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Landmark Amman Hotel & Conference Center 5*
Number of rooms: 260
Official Description (provided by the hotel):
Located in the heart of the diplomatic and government district of the city the hotel offers 260 rooms, 14 multi-purpose meeting rooms, 5 outlets, Business Center, out-door pool, fitness center, and free parking. With a worldwide reputation for efficient and friendly service, the hotel caters for both business and leisure travelers. It's an ideal base from which to escape to the fascinating historical sites of Amman and the vast beauty of the Jordan Valley, yet it's still close to the heart of things. The vibrant center of Amman is just four minutes away and you can be checking in within 35 minutes of arriving at Queen Alia International Airport. ... more   less 
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Also Known As:
Landmark Amman Hotel Amman
Landmark Amman Hotel And Conference Center
Radisson Amman
Radisson Sas Amman

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