I was in Amman for one night and thus used my Hyatt Gold Passport points to redeem a free night. The girl at reception was so accommodating during checkin and checkout. I elected to pay an additional 50 Dinar to stay on the club floor. I don't drink and I don't eat much but I got suckered in by the free wifi and higher floor. To be fair I enjoyed the CONVENIENCE of early evening canapes - what was on offer was actually surprisingly good. And breakfast was as equally varied, attractive and fresh. The room I was given looked out on to the city of Amman. I liked that I could open the windows and get some air. The bed was big and comfortable. The bathroom was spacious and opulent with the usual marble. Towels nice and fluffy. Wifi fast. The pool is lovely and I managed to swim long laps post flight. Gym looked well equipped. I was impressed by the ladies only spa area with sauna and steam room. Overall I went in completely sceptical but the Grand Hyatt Amman delivered to my high standard. My only criticism is that yes, the hotel is a wee bit worn here and there, but hardly noticeable and also my driver to the dead sea, arranged by Hertz inside the hotel, took me to a dead sea product store (I imagine he gets commission from this) - I had no desire to shop here, and he was also very pushy to have me book him for the drive to Petra. I had no desire to go to Petra either. This place is great for a quick, comfortable stay.

Facilities are in good shape,
the building has this special atmosphere, for its limestone-construction.
I stayed on Club Level,
which made my spare - time convenient .
I enjoyed drinks and relaxed watching the sunset.

This was my third stay at the same hotel and still convinced that this is the best hotel in Amman, Jordan. Location is ideal, near all the commercial houses bu little away from the town and the city rush. Room are spacious and clean. staff arefriendly. Never miss the breakfast at Hyatt as it has great stauff and freshest juices.

The Hotel is good but the employees are not professionals specially the receptionist, I don't recommend this hotel for travellers seeking quality stay. Plus the room was very noisy as they were doing maintenance on the floor above.