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““Great Hotel Great service”” 5 of 5 stars
Review of Four Seasons Hotel Amman

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Four Seasons Hotel Amman
5.0 of 5 Hotel   |   Al-Kindi Street, 5th Circle | Jabal Amman, Amman 11181, Jordan   |  
Hotel amenities
Ranked #1 of 116 Hotels in Amman
Oslo, Norway
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
68 helpful votes 68 helpful votes
““Great Hotel Great service””
5 of 5 stars Reviewed January 11, 2013

I stayed in the Four Seasons for 2 days ,The service was excellent and everyone was friendly,The room and bathroom super clean, is very close to the city and equi-distant to sights such as jerash I would recommend renting a yellow taxi from the hotel to take you to the dead sea Highly recommend this Four Seasons for the high standard and well-appointed rooms. and food in the breakfast buffet as well as the room service was very good,The front desk staff was also very efficient and quick to respond to requests

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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540 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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Cairo, Egypt
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 6, 2013

Great business hotel for a work trip. Nice spa to relax in with a great pool and facilities. It doesnt have any restaraunts or cafes that serve shisha so you'll have to go out to get some. Great service and good value for money. Its quite pricy, but worth it.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 6, 2013

My wife and I stayed one night on the beginning and end of our Jordan trip. We were kindly upgraded to a suite without asking. Excellent breakfast buffet. Very nice gym and spa and swimming pool. Excellent service. Whole of Jordan was a bit empty during our pre christmas trip, which may have helped the value for money bit. Stayed in only 5 star hotels in Jordan and this was definitely the best one.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 6, 2013 via mobile

I stopped over in Amman for one night on my way to Dubai. Impeccable service from room service, concierge, lounge and reception. If my iPhone charger that I left behind had been returned I would have given them 5 stars.

Stayed December 2012, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 3, 2013

If you plan to stay in Amman versus the Dead Sea, which is also an excellent option since it is very close to the city and equi-distant to sights such as Petra, this is the place to stay. The hotel is 5 star but quite understated. Service throughout the hotel and food in the breakfast buffet as well as the room service was very good. From the modern gym to the bar to the lobby lounge, our group was always greeted warmly with genuine smiles. The front desk staff was also very efficient and quick to respond to requests. I would recommend renting a yellow taxi from the hotel to take you to the dead sea where we went to the Marriott for the day. Highly recommend this Four Seasons for the high standard and well-appointed rooms.

Room Tip: Got an automatic upgrade from the basic room so that was very nice of the front desk staff.
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 2, 2013

I have always wondered what makes people score Four seasons above other hotels. Their prices are the highest and what you get for it is so little! We stayed over new years and paid GBP 220 per night, this did not include breakfast or internet and whats more the rooms did not even have a tea coffee maker in the room. And when I requested one was promptly told it will cost 19 JD!

The service was average and nothing spectacular. It is also quite far from downtown, so if you are holidaying and want to be close to the sights, it is quite inconvenient.

The spa was average, and the indoor pool which was supposedly heated, didnt even feel so; the jacuzzi was barely functioning

And this is not the first time Four seasons has let me down! On the other hand at the beginning of our holiday we stayed at the Grand hyatt and think it is a much more reasonably priced hotel conveniently located with better amenities

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick B, Hotel Manager at Four Seasons Hotel Amman, responded to this review, January 8, 2013
Dear Chidiya

Greetings from Four Seasons Hotel Amman. I would like to start by thanking you for your time in sharing your recent experience at the hotel.
Please accept my sincere apologies for the inconveniences that you encountered during your stay. We truly apologize for not meeting your expectations at our hotel, as this is not the level of service we are known for providing. Please rest assured that we praise ourselves on delivering the outmost service to all our guests and patrons, and we hope that you will consider and stay with us again, in order to demonstrate to you the improvements we have made as a result of your valuable comments. Thank you again.
Kind Regards
Patrick Beaury
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2013

That Hotel is a real high Standard Standard and we liked our 3 nights there pretty much. Top friendly Service at the Reception and at the Breakfast Service. The employess did speak good English and was very customer friendly. Interiour was nice decorated and we felt very cozy there.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Amman

Address: Al-Kindi Street, 5th Circle | Jabal Amman, Amman 11181, Jordan
Location: Jordan > Amman Governorate > Amman
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Amman
#1 Business Hotel in Amman
#1 Family Hotel in Amman
#1 Spa Hotel in Amman
#1 Luxury Hotel in Amman
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Amman 5*
Number of rooms: 193
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Also Known As:
4 Seasons Hotel Amman
Four Seasons Amman
Amman Four Seasons

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