My wife and I stayed one night on the beginning and end of our Jordan trip. We were kindly upgraded to a suite without asking. Excellent breakfast buffet. Very nice gym and spa and swimming pool. Excellent service. Whole of Jordan was a bit empty during our pre christmas trip, which may have helped the value for money bit. Stayed in only 5 star hotels in Jordan and this was definitely the best one.

I stopped over in Amman for one night on my way to Dubai. Impeccable service from room service, concierge, lounge and reception. If my iPhone charger that I left behind had been returned I would have given them 5 stars.

If you plan to stay in Amman versus the Dead Sea, which is also an excellent option since it is very close to the city and equi-distant to sights such as Petra, this is the place to stay. The hotel is 5 star but quite understated. Service throughout the hotel and food in the breakfast buffet as well as the room service was very good. From the modern gym to the bar to the lobby lounge, our group was always greeted warmly with genuine smiles. The front desk staff was also very efficient and quick to respond to requests. I would recommend renting a yellow taxi from the hotel to take you to the dead sea where we went to the Marriott for the day. Highly recommend this Four Seasons for the high standard and well-appointed rooms.

I have always wondered what makes people score Four seasons above other hotels. Their prices are the highest and what you get for it is so little! We stayed over new years and paid GBP 220 per night, this did not include breakfast or internet and whats more the rooms did not even have a tea coffee maker in the room. And when I requested one was promptly told it will cost 19 JD!

The service was average and nothing spectacular. It is also quite far from downtown, so if you are holidaying and want to be close to the sights, it is quite inconvenient.

The spa was average, and the indoor pool which was supposedly heated, didnt even feel so; the jacuzzi was barely functioning

And this is not the first time Four seasons has let me down! On the other hand at the beginning of our holiday we stayed at the Grand hyatt and think it is a much more reasonably priced hotel conveniently located with better amenities