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“Excellent Hotel - Excellent Location!” 5 of 5 stars
Review of Four Seasons Hotel Amman

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Four Seasons Hotel Amman
5.0 of 5 Hotel   |   Al-Kindi Street, 5th Circle | Jabal Amman, Amman 11181, Jordan   |  
Hotel amenities
Ranked #1 of 115 hotels in Amman
Evansville, Indiana
Top Contributor
86 reviews 86 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
35 helpful votes 35 helpful votes
“Excellent Hotel - Excellent Location!”
5 of 5 stars Reviewed December 6, 2012

The Four Seasons' hotels never disappoints us and this trip was no exception. This was our first trip to Jordan and we decided to splurge and stay at the best of the best! Large rooms, beautifully appointed, lovely friendly staff and great menu options. Someone else mentioned the charge for the wi-fi - and I will agree with that. For the cost of enj

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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470 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Rooftops
Top Contributor
248 reviews 248 reviews
57 hotel reviews
Reviews in 55 cities Reviews in 55 cities
164 helpful votes 164 helpful votes
5 of 5 stars Reviewed December 4, 2012

The Four Seasons Amman is proof that the quality and excellence that has been their cornerstone has been maintained. From the moment we checked in, painlessly I must add, we recalled just what a 5 star hotel is all about. Although the security is a little hiccup through the entrance all is well and great after. The rooms are clean, comfortable and spacious. The room amenities are of superb quality. Room service is responsive, great and friendly. Service and attendance at the spa and pool areas were great. The hotel's location is a toss depending on whether you're traveling on business or leisure.
We had the opportunity to try almost all of the F & B outlets except for The Foyer Lounge. Excellent service coupled with excellent meals from the Square Bar to Vivace...from Asia to the FIVE grill! Breakfast at Seasons was great. This is only our 2nd stay at a Four Seasons establishment and it has left us wanting more. Kudos to the Staff & Management. We highly recommend this hotel.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
udhailiyah
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
Reviews in 32 cities Reviews in 32 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed December 4, 2012

It's a good place to be based in Amman. Very posh and the address to be seen at , but it does feel a little cold and impersonal. The rooms are large and comfortable and the breakfast was great, but I hated that you have to pay for the wifi.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
135 reviews 135 reviews
71 hotel reviews
Reviews in 76 cities Reviews in 76 cities
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed December 2, 2012

Certainly lived up to its reputation. All staff were incredibly helpful and nice. My room was very comfortable. The breakfast is superb and the gym was large and never crowded when I used it. I would thoroughly recommend this hotel.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick B, Hotel Manager at Four Seasons Hotel Amman, responded to this review, December 5, 2012
Dear Businesstravellerr8
Thank you for sharing your experience with us. We are delighted to learn that we were able to exceed your expectation during your recent stay at our Hotel. We have shared your most kind comments with the rest of the team, as there is no better motivation than praise for a "job well done". Thank you again for your kind words and we look forward to welcoming you again at Four Seasons Hotel Amman.
Kind regards
Patrick Beaury
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 28, 2012

My second stay at a Four Seasons (1st one in Miami), and a truly fantastic experience. Staff is knowledfeable and willing to go the extra mile.
The food was very good, although I was a bit dissapointed that there are no real options for Arab food during lunch or dinner.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick B, Hotel Manager at Four Seasons Hotel Amman, responded to this review, December 5, 2012
Thank you very much for your feedback about your stay at our hotel. Your kind words are much appreciated, in particular the ones about our employees. Thank you again and we look forward to welcoming you back soon.
Kind Regards
Patrick Beaury
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Schindellegi, Switzerland
Top Contributor
506 reviews 506 reviews
140 hotel reviews
Reviews in 184 cities Reviews in 184 cities
242 helpful votes 242 helpful votes
4 of 5 stars Reviewed November 27, 2012

Very good hotel with an excellent service, prompt courteous and efficient.

The room was fully equipped and had a good size, with an excellent bed and the bath was well equiped.the view from my room at te sixth floor was nothing from another planet, but the area were te hotel is hasn't got much atractives and downtown was seen far away. Some noises from the street could be heard.

Breakfast was excellent.

The italian and the asian restaurants were pleasant but overpriced. The food was ok, but did not justify the prices. I can recommend, however, the chicken with truffle at the italian restaurant. The lobby cafeteria was the only place (apart of room service) offering local food. I can reccomend the kefta. Their coffees and cakes also were first class.

The wifi is not free (10 jod per day for one device or 15 for up to three devices), had too many interruptions and caused some sort of problems with the browsers, so that when using the back function you were sent most of times to four seasons web page.

The location is not so good, not a bad area but tere is nothing to see at a walking distance. The only has a small shopping arcade, with good and elegant shops.

I did not try neither the swimming pool nor the spa & gym.

I could see that the hotel has a prompt and efficient parking valet.

The worst of the hotel was, in my opinion, the concierge services, as when you look for tours or day drivers they offer prices double than what you can get with operators in amman or, when you ask for a taxi to go downtown, you have to pay 7 jod, despite the actual price does not reach 2 jod for the same journey. This is the reason why i do not give them the 5 tripadvisor stars, but only 4.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick B, Hotel Manager at Four Seasons Hotel Amman, responded to this review, December 5, 2012
Dear Atontao
We are delighted to hear that you have enjoyed your time and that your stay with us was pleasant. Your kind words are much appreciated, in particular the ones about our employees - we are also glad to hear that you enjoyed the variety and quality of our food. We have taken your comments regarding the Internet disruptions and our concierge services to the relevant departments to see that these issues are corrected for the future. Thank you again and we look forward to welcoming you again in the future.
Kind regards
Patrick Beaury
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2012

Checked into the hotel today, have experienced great service so far. The hotel rooms are fantastic, and staff are very friendly. At the Asian restaurant my colleague said he was allergic to shell fish and the waiter (Muhammed) immediately took all his details down so that he could inform the different restaurants in the hotel. Highly recommended if you staying in Amman.

Stayed November 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick B, Hotel Manager at Four Seasons Hotel Amman, responded to this review, November 26, 2012
Dear Topflop
Welcome to Four Seasons Hotel Amman. We are delighted to hear that you are enjoying your time with us and that your stay is pleasant. We have shared your most kind comments with the rest of the team, as there is no better motivation than praise for a "job well done – also very happy to hear that you enjoyed your time at Asia! Thank you again and we hope you enjoy the rest of your stay with us.
Kind Regards
Patrick Beaury
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Four Seasons Hotel Amman

Address: Al-Kindi Street, 5th Circle | Jabal Amman, Amman 11181, Jordan
Location: Jordan > Amman Governorate > Amman
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Amman
#1 Luxury Hotel in Amman
#1 Business Hotel in Amman
#1 Romantic Hotel in Amman
#1 Family Hotel in Amman
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Amman 5*
Reservation Options:
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Also Known As:
4 Seasons Hotel Amman
Four Seasons Amman
Amman Four Seasons

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