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“Okay stay” 3 of 5 stars
Review of Amman Cham Palace

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Amman Cham Palace
4.0 of 5 Hotel   |   Shmeisani St, Amman 11194, Jordan   |  
Hotel amenities
Ranked #37 of 118 Hotels in Amman
Seattle, Washington
Top Contributor
52 reviews 52 reviews
29 hotel reviews
Reviews in 40 cities Reviews in 40 cities
25 helpful votes 25 helpful votes
“Okay stay”
3 of 5 stars Reviewed December 22, 2012

The hotel staff was helpful, fun, and accommodating. The breakfast buffet was worthy and offered much choices. The hotel is worn and a bit lacking but served our purpose. We were on a group tour included but it was a bit out of the way.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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165 reviews from our community

Traveler rating
    9
    54
    77
    17
    8
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18
47
10
15
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
San Francisco, California
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed December 10, 2012

We stayed here for 2 nights as part of a group tour. From the moment we checked in, I know there's nothing but trouble with this hotel. First, the front desk guy told us that there was no reservation under any of our names. So, I had to open my luggage and retrieve my reservation confirmation per the group tour. When he saw my reservation confirmation, he "looked" at his list again, and lo and behold, my name miraculously appeared!
The bellhop who "insisted" he will help us with our luggage (though we repeatedly said we were okay as we only had one luggage each) lingered in our room for a full awkward minute after we said our thanks and goodbyes, and only left after I gave him tip. I'm not stingy with tips if I requested the service in the first place. So sleazy.
Our room had dinghy carpets and dark despite the "upgraded" room with a balcony. The bathroom was okay but has clearly seen better days. The bed was uncomfortable, the linens flimsy, and the blanket threadbare. Clearly, we were very disappointed. So, when we were scheduled to come back for another night of stay after an overnight stay at the Hilton Hotel in Dead Sea, we told our travel,organizer that we'd rather stay another night at the Hilton (& pay out of pocket for the room), and forgo our already paid room at the Cham Palace. We found out later on that the rest of our tour group people had asked for the same arrangement. That was how very unappealing our stay was at the Cham Palace. The buffet was okay but there was not much change in the food selection between breakfast and dinner. We would have eaten someplace else if we haven't paid for the meals in advanced.
Next time I'm in Amman, I wouldn't hesitate to pay a little extra and stay at the Le Meridien instead. We had a wonderful 2 night stay there before we moved to Cham Palace. The savings is not worth the discomfort.

Room Tip: None. Stay away if you can.
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  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hawalli, Kuwait
Top Contributor
63 reviews 63 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 17, 2012

The hotel is full of tourists who come on tours, the breakfast buffet was ok, no fresh juices, no free wireless, also there some maintenance works at the hall during my stay, rooms are noticeably old need a refurb badly

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yerevan, Armenia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 15, 2012

What a great all round professional hotel. The staff were professsional and friendly, rooms impeccably clean and large. Great bed. Nice quiet location. Breakfast was great. The staff made us up omlettes every morning even though they weren't on the buffet and the fresh bread was delicous. It's in a great location in Amman, I would definately recommend this place and stay again!

Room Tip: we stayed at 319..i think all rooms are great
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, CA
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed November 8, 2012 via mobile

Decent hotel but in a terrible location (not really close to any shopping or restaurants). Hotel was overall Jordanian clean. There was no free wi-fi as we had read in some of the reviews. Staff was nice. Taxi rides to downtown Amman were 3 JOD (you need to negotiate, as many times taxi drivers quoted 5 JOD). Included breakfast was fair. Could have used more fruits.

Stayed November 2012
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Tucson, Arizona
Top Contributor
112 reviews 112 reviews
28 hotel reviews
Reviews in 41 cities Reviews in 41 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed November 7, 2012

This hotel is just average in all ways, with its location and food being poor. The hotel's property is very dated and shabby. I would not recommend staying at this hotel unless it's a location selected by your tour group.

  • Stayed October 2012, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 29, 2012

I stayed in this hotel with a group of people from Canada attending a wedding. Once the hotel staff were aware of the reason for our stay we were treated with extra consideration enough though the wedding party/reception was at another location. The hotel was at full occupancy as it was accommodating medical refugees from Libya which sometimes made for slow service but staff remained pleasant at all times and we were able to get our desires met as long as we were patient and persistent. The building itself is a little worn but in better condition than many hotels in Amman at this price point. We received a preferred rate for our group (7 rooms) and it was good value for the price we paid. As the hotel was 100% full staff were often overwhelmed with guests requests. Stay friendly but firm, patient but persistent, and you will get what you want. Allow for some misunderstanding due to language differences and keep your sense of humour.

Room Tip: We had rooms on 3 floors. All were fine after we arranged for extra pillows and blankets and had the...
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amman Cham Palace

Address: Shmeisani St, Amman 11194, Jordan
Location: Jordan > Amman Governorate > Amman
Amenities:
Beach Business Center with Internet Access Restaurant Room Service Swimming Pool
Hotel Style:
#23 Luxury Hotel in Amman
Price Range (Based on Average Rates): $
Hotel Class:4 star — Amman Cham Palace 4*
Number of rooms: 141
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Also Known As:
Amman Cham Palace Hotel Amman
Cham Palace Hotel Amman
Cham Palace Amman

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