At first sight, this small hotel seemed ideal for a last night after a short trip to Jordan. The reception area is impressive and the staff courteous and helpful; my 1st floor room had a view of a fire escape but was pleasantly decorated with a comfortable queen-size bed and sparkling bathroom. Unfortunately, though, the floors are not carpeted resulting in considerable noise from above. Nor are the rooms even reasonably soundproof with door banging and every detail of conversations from the outside corridors easily heard inside. The loud air conditioning only made the room warmer! To cap it all, the rooms have no drinking water unless you pay for a bottle from the refrigerator.
Requests took an age to be acted on. After seven hours of sightseeing, I arrived in the late afternoon desperate for a long, hot bath. After a bathplug had taken 15 minutes to arrive, I discovered there was no hot water; what came out was tepid at best. Later, having been promised a password for internet access would be sent up, I had to call again after waiting a good 20 minutes. Then, at 10:00pm, there was warm water for all of 4 minutes before it again became cold!
The one redeeming feature was an excellent dinner in the top floor Vinaigrette restaurant, even though the background music was overloud. But I had come for a comfortable hotel room with functioning amenities, not a restaurant. With its major problems, this is at best a 2.5-star property.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.