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“Jordan Tour” 4 of 5 stars
Review of AlQasr Metropole Hotel

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AlQasr Metropole Hotel
4.0 of 5 Hotel   |   Shmeisani Al Aroub St, Amman 11110, Jordan   |  
Hotel amenities
Ranked #15 of 115 hotels in Amman
Newcastle
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Jordan Tour”
4 of 5 stars Reviewed November 24, 2012

Overall impression of hotel is very good. Front desk service was excellent, service and breakfast was excellent if anything negative can be mentioned it would be housekeeping need to be stepped up especially in the bathrooms. Location very good with Spinny's (super market) 10 minute walk away and close to banking facilities. Will definitely stay here again in the future. Good value for money.

Room Tip: Higher floors have less A/C noise
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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209 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Bangkok
Top Contributor
62 reviews 62 reviews
46 hotel reviews
Reviews in 33 cities Reviews in 33 cities
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed November 22, 2012

At first sight, this small hotel seemed ideal for a last night after a short trip to Jordan. The reception area is impressive and the staff courteous and helpful; my 1st floor room had a view of a fire escape but was pleasantly decorated with a comfortable queen-size bed and sparkling bathroom. Unfortunately, though, the floors are not carpeted resulting in considerable noise from above. Nor are the rooms even reasonably soundproof with door banging and every detail of conversations from the outside corridors easily heard inside. The loud air conditioning only made the room warmer! To cap it all, the rooms have no drinking water unless you pay for a bottle from the refrigerator.

Requests took an age to be acted on. After seven hours of sightseeing, I arrived in the late afternoon desperate for a long, hot bath. After a bathplug had taken 15 minutes to arrive, I discovered there was no hot water; what came out was tepid at best. Later, having been promised a password for internet access would be sent up, I had to call again after waiting a good 20 minutes. Then, at 10:00pm, there was warm water for all of 4 minutes before it again became cold!

The one redeeming feature was an excellent dinner in the top floor Vinaigrette restaurant, even though the background music was overloud. But I had come for a comfortable hotel room with functioning amenities, not a restaurant. With its major problems, this is at best a 2.5-star property.

  • Stayed November 2012, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ottawa, Ontario, Canada
1 review
5 of 5 stars Reviewed November 14, 2012

I have stayed at the AlQasr Hotel in Amman twice this year, both times for several days and I loved it each time. The rooms are spacious and comfortable.. The service is more than excellent - very personalized.. And the food in the trattoria restaurant in the lobby is wonderful. I really like the buffet breakfast as well. If you want to have a special dinner, then the restaurant on the top floor of the hotel is very classy with a super menu. There is a small business centr that is open 24/7 which is very convenient. Overall, it is A cosy and welcoming hotel and I plan to return there again early in 2013. It's located in a central part of Amman and one can walk easily in the surrounding areas.
Enjoy!

Room Tip: The superior rooms are a bit more expensive but bigger that regular rooms and some have balconies
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Top Contributor
221 reviews 221 reviews
25 hotel reviews
Reviews in 47 cities Reviews in 47 cities
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed October 29, 2012

Stayed here for 2 nights at the beginning and the end of our Jordan holiday. The rooms are compact and fit for purpose, the views over the city are quite nice. Breakfast was good and the chef was very good and made us some fresh breakfast inspire of us being a bit late. Internet access was free in the rooms and that was a big plus in a Jordanian hotel. Downtown isn't far and the cab ride by meter costs about 1.7 JD so a little more is ok but they tend to try to charge 5 JD so don't fall for it, and don't ask the hotel to get you a taxi as you'll pay more especially as taxis are easy to find around the place. For supermarket shopping the Safeway is closeby and open late about 12 minute walk. There are some great energetic places near the Kempinski which is about a 10 minute walk, good cafes and restaurants. On our second night they ran out of coffee and had none in the and didn't have any for the rest of the day as was a holiday(though the Safeway was open).
All in all a good stay and no major complains.

Room Tip: Choose the rooms with a view as they have great views, 511 is a good one and felt more spacious.
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 25, 2012 via mobile

Hotel is billed as a 4 star and whilst it is clean, rooms are small and pretty bland - not much of a view from the 3rd floor with a stale musky smell (probably cigarettes). Expected more considering the elegant foyer area, hefty price and 4star rating. I have seen 3 star hotels with more charm.

Stayed October 2012, traveled as a couple
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 21, 2012

Enjoyed our four nights in this hotel. Friendly staff. Security at front door. Twin room clean but a little small however we are here for sightseeing not the hotel room. We were on sixth floor, non-smoking but still a little stale cigarette smoke around, it seems Middle East are not as restrictive regarding smoking in hotels, restaurants, public places etc as in Aus. Short walk to shops and restaurants. Short inexpensive taxi ride down town. We did the citadel and amphitheatre on our own and recommend, guide not needed, plenty of info boards and no-one bothers you like in Egypt. Good museum also in the citadel well worth a look, walk down to amphitheatre and then thru down town shops/markets before jumping into a taxi, give the hills a miss, they're steep.

Stayed October 2012, traveled as a couple
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Paris, France
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 21, 2012

I spent 3 nights there with a group. Nice place. Clean and confortable. Quiet room. Friendly staff. Free wifi in the rooms.
Good breakfast but nothing exceptional. Staff can be a bit slow for bringing food on the buffet. Even for the service in the evening in the restaurant.
Great view of Amman from the restaurant on the top.

Room Tip: Avoid rooms on the 6th floor. They could be noisy in the evening with the restaurant upstairs: peopl...
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  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AlQasr Metropole Hotel

Address: Shmeisani Al Aroub St, Amman 11110, Jordan
Location: Jordan > Amman Governorate > Amman
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Amman
Price Range (Based on Average Rates): $$
Hotel Class:4 star — AlQasr Metropole Hotel 4*
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Also Known As:
Howard Johnson Amman
Amman Howard Johnson

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