I recently spent a week at the Dove Hotel and was blown away by the wonderful generosity of the staff -- everyone from the always-smiling guy at the front desk (who helped me translate a few long Arabic documents into English for free!) to the hotel owner (who invited me to his home for an incredible Friday meal with his entire family). I feel so lucky to have stumbled upon this gem of a place (on the Internet, no less), and I definitely plan to return. It's great for solo female travelers in particular, since it's located on a safe, quiet street not far from more bustling districts. I really can't rave enough about the family who runs this hotel, since their kindness went far beyond the usual niceties. For instance, the owner's son took me on a half-day trip to Madaba, to see a few famous historical sites, hunt for fossils, and drink some chai near Mount Nebo. I kept trying to offer him some compensation for the awesome trip, but he sweetly refused and instead welcomed me to meet the rest of his family, etc.
If you're looking for a posh and reliable corporate hotel, this is not the place for you -- it's far from glamorous, the water isn't always hot, and the free breakfast consists of a humble omelet. But whatever the Dove Hotel lacks in outer sheen, it MORE than makes up for in hospitality, and it has all the basics to boot: a fast and functional Internet connection, a spacious bedroom, a restaurant/bar with a good vibe and late-night service, etc.
I travel a huge amount, but I can honestly say that this is the most "at home" I've ever felt in a hotel, and the most rewarding encounter I've ever had with hotel staff. If you're looking to learn more about local culture, see the city, and be regaled with great stories over breakfast, then you should definitely stay here. You won't regret it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.