Our first time going to Jordan. We decided to stay at Intercontinental Jordan. we booked 2 rooms and stayed for 4 nights. No problem during check in until 3rd night of our stay. The problem came up on our 4th night. When we arrived back at the hotel around 5pm, we smell something not nice on our floor (it was like a painting process or something like that). At first we think maybe the smell only on the corridor. when we reach our room, the smell was in our room also. First, we called housekeeping and their answer will check on it. after 1hour waiting, the smell going strong in our room and we was difficult to breath until we have to open our window (and you know it was freezing outside). We called again, and to front desk this time because no response from housekeeping. And one of the guy from front desk who answered our call said "sorry sir, that's not my duty to check on that. i will call somebody to check" What kind of answer is that?
There was no resolution, so we have to accept the condition that time because we have to leave early morning the next day.
other than the smell incident, everything went well as we hope from Intercon hotel.
- Also Known As:
- Intercontinental Jordan Hotel
- Intercontinental Jordan Hotel Amman
- Intercontinental Hotel Amman
- Intercontinental Hotel Jordan
- Official Description (provided by the hotel):
- InterContinental Jordan is well-established as the area s best business hotel,but leisure travellers are equally at home in the deluxe surroundings. Situated atop one of Amman s seven hills, the hotel is in the heart of the business district, within walking distance of the city centre and a short taxi ride from popular sites such as the Citadel. ... more less
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