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“Great service” 4 of 5 stars
Review of InterContinental Jordan

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InterContinental Jordan
5.0 of 5 Hotel   |   Islamic College Street | PO Box 35014, Amman 11180, Jordan   |  
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Ranked #5 of 116 Hotels in Amman
Sydney, Australia
1 review
“Great service”
4 of 5 stars Reviewed February 13, 2013

Beautiful hotel. Staff were very helpful. Great location. LIttle pricey but reasonable compared to others in the area. Great breakfast spread, and restaurants in hotel serviced up delicious food.
We went during Christmas - New years and hotel was nicely decorated giving a festive vibe.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine F, Resident Manager at InterContinental Jordan, responded to this review, February 16, 2013
Dear Mr. Tashlvan,

Thank you for sharing your experience with us, we are pleased to know that we were able to meet your expectations during your recent stay at our InterContinental Jordan.

It is truly rewarding when a valuable guest like you recognizes our efforts to provide outstanding services and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel a leader in excellence.

Once again, we are grateful for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Antoine Flouty
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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780 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Amman
Top Contributor
230 reviews 230 reviews
32 hotel reviews
Reviews in 52 cities Reviews in 52 cities
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed February 12, 2013

This is a great hotel for a conference. There was easily more than enough space for our 200 delegates. As well as a huge exhibition space underneath the hotel there is a huge ballroom. Here we held a gala dinner with excellent food and service. There are many different places to eat and the bar is welcoming with a fire that provides added warmth at this time of year. It is too cold to swim outside in February but there is a very pleasant inside pool and gym. There are some shops in the hotel arcade and the hotel is well situated for many local restaurants and shops within walking distance. The hotel rooms are spacious and comfortable and the breakfast is excellent. We liked it so much we will hold next year’s conference here too. I particularly recommend the food in the Indian restaurant. Tip: the road outside is quite dangerous, it is worth gettijng a taxi to the otherside rather than walking!

Room Tip: Check the AC - it can be a bit fierce if you forget to turn it down.
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine F, Resident Manager at InterContinental Jordan, responded to this review, February 16, 2013
Dear Mr. John B,

Thank you for dedicating the time and effort to write us your prompt feedback. I was pleased to know that you have enjoyed your recent stay with us.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a valuable guest like you recognizes our services provided and takes time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel a leader in excellence.

Once again, we are grateful for your considerate comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Antoine Flouty,
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 2, 2013

The hotel was a delight after a long flight. The service and staff were excellent with good English.
The rooms are very spacious. make sure you ask not to be close to a smokers room if you dont smoke.
We stayed 4 nights. The security was excellent as it is a hotel for diplomats. The location is a 10 min walk from the main restaurants and shops of the city centre.
Very much recommended.
The only downfall is the price of the rooms.
Hope you enjoy.

Room Tip: Ask for the left wing, nice and quiet.
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine F, Resident Manager at InterContinental Jordan, responded to this review, February 5, 2013
Dear AXM892,

Thank you for your recent correspondence regarding InterContinental Jordan. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our efforts to provide outstanding services and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing IHG.

Sincerely,

Antoine Flouty
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 31, 2013

I have nothing negative to say about this hotel. Nothing. I want to live here.

I could go on for hours about everything I loved, but I will limit myself to one detail: the shower... A rain of heaven, pun intended. Best shower I've ever had.

If I ever get the chance to return, rest assured I will jump at the opportunity.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine F, Resident Manager at InterContinental Jordan, responded to this review, February 5, 2013
Dear Mr. Mithlondir,

Thank you for sharing your experience with us, we are pleased to know that we were able to meet your expectations during your recent stay at our InterContinental Jordan.

It is truly rewarding when a valuable guest like you recognizes our efforts to provide outstanding services and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel a leader in excellence.

Once again, we are grateful for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Antoine Flouty
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 30, 2013

The hotel is very nice and there were many positives. There were nice restaurants in the lobby and shopping in the complex. Our room (a double) was very spacious and the bathroom was adequate. The staff was very helpful and accommodating. The breakfast buffet was excellent.

The negatives: on one night the room was extremely warm and there was some difficulty lowering it (for some reason the set point was set high that day and you could only adjust by a couple degrees from the setpoint). Also wifi was expensive (17 JD or 24 USD) and the business center also charged a fee for usage of internet; however the staff was kind enough to let me have free access to check flight status and email before leaving.

Overall, I would stay here again if I visit Amman again.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine F, Resident Manager at InterContinental Jordan, responded to this review, February 5, 2013
Dear Arak77,

Greetings from InterContinental Jordan. I would like to start by thanking you for sharing your experience with us; we are pleased to know that we were able to meet your expectations during your recent stay at InterContinental Jordan.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a valuable guest like you recognizes our efforts to provide exceptional services and takes the time to express gratitude. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel a leader in perfection and excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Antoine Flouty
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Top Contributor
83 reviews 83 reviews
61 hotel reviews
Reviews in 41 cities Reviews in 41 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed January 30, 2013

After a long late flight we arrived at the hotel in the early hours of the morning. to be greeted by friendly warm smiles. immediately checked in and escorted to our room, without all the fuss.

I heard this hotel was old. But the refurb is contemporary, comfortable and inviting.
The room. Excellent. Great comfortable bed. Large overall room (we had a suite). Great bathroom. (one negative. the bathroom amenities are not very inspiring)

The club lounge. Excellent. great breakfast. great variety. Fresh.

Free wifi throughout is a plus.

While not located downtown near all the sites, it was walking distance (say 30 minutes).

Highlight. The staff!

Thank you.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine F, Resident Manager at InterContinental Jordan, responded to this review, February 5, 2013
Dear Mr. Thomas,

Thank you for sharing your experience with us, we are pleased to know that we were able to meet your expectations during your recent stay at our InterContinental Jordan.

It is truly rewarding when a valuable guest like you recognizes our efforts to provide outstanding services and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel a leader in excellence.

Once again, we are grateful for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Antoine Flouty
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
60 reviews 60 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 24, 2013

I liked the hotel , lobby is cheerful, staff very helpful , rooms are large and clean, spa is great ( try the coffee scrub and the aromatic massage) also the gym area and indoor pool are really nice. They have great food specially at the lebanese restaurant don't miss it also the breakfast is amazing

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine F, Resident Manager at InterContinental Jordan, responded to this review, February 5, 2013
Dear Ms. Sheriemam,

Thank you for sharing your experience with us, we are pleased to know that we were able to meet your expectations during your recent stay at our InterContinental Jordan.

It is truly rewarding when a valuable guest like you recognizes our efforts to provide outstanding services and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel a leader in excellence.

Once again, we are grateful for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Antoine Flouty
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Jordan

Address: Islamic College Street | PO Box 35014, Amman 11180, Jordan
Phone Number:
Location: Jordan > Amman Governorate > Amman
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Amman
#3 Spa Hotel in Amman
#3 Business Hotel in Amman
#5 Luxury Hotel in Amman
#7 Family Hotel in Amman
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Jordan 5*
Number of rooms: 440
Official Description (provided by the hotel):
InterContinental Jordan is well-established as the area s best business hotel,but leisure travellers are equally at home in the deluxe surroundings. Situated atop one of Amman s seven hills, the hotel is in the heart of the business district, within walking distance of the city centre and a short taxi ride from popular sites such as the Citadel. ... more   less 
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Also Known As:
Intercontinental Jordan Hotel Amman
Intercontinental Hotel Amman
Intercontinental Hotel Jordan

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