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“A good start in Jordan” 4 of 5 stars
Review of InterContinental Jordan

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InterContinental Jordan
5.0 of 5 Hotel   |   Islamic College Street | PO Box 35014, Amman 11180, Jordan   |  
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Ranked #4 of 116 Hotels in Amman
London
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“A good start in Jordan”
4 of 5 stars Reviewed February 2, 2013

The hotel was a delight after a long flight. The service and staff were excellent with good English.
The rooms are very spacious. make sure you ask not to be close to a smokers room if you dont smoke.
We stayed 4 nights. The security was excellent as it is a hotel for diplomats. The location is a 10 min walk from the main restaurants and shops of the city centre.
Very much recommended.
The only downfall is the price of the rooms.
Hope you enjoy.

Room Tip: Ask for the left wing, nice and quiet.
See more room tips
  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine F, Resident Manager at InterContinental Jordan, responded to this review, February 5, 2013
Dear AXM892,

Thank you for your recent correspondence regarding InterContinental Jordan. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our efforts to provide outstanding services and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing IHG.

Sincerely,

Antoine Flouty
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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758 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Washington DC
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 31, 2013

I have nothing negative to say about this hotel. Nothing. I want to live here.

I could go on for hours about everything I loved, but I will limit myself to one detail: the shower... A rain of heaven, pun intended. Best shower I've ever had.

If I ever get the chance to return, rest assured I will jump at the opportunity.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine F, Resident Manager at InterContinental Jordan, responded to this review, February 5, 2013
Dear Mr. Mithlondir,

Thank you for sharing your experience with us, we are pleased to know that we were able to meet your expectations during your recent stay at our InterContinental Jordan.

It is truly rewarding when a valuable guest like you recognizes our efforts to provide outstanding services and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel a leader in excellence.

Once again, we are grateful for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Antoine Flouty
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, New York
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 30, 2013

The hotel is very nice and there were many positives. There were nice restaurants in the lobby and shopping in the complex. Our room (a double) was very spacious and the bathroom was adequate. The staff was very helpful and accommodating. The breakfast buffet was excellent.

The negatives: on one night the room was extremely warm and there was some difficulty lowering it (for some reason the set point was set high that day and you could only adjust by a couple degrees from the setpoint). Also wifi was expensive (17 JD or 24 USD) and the business center also charged a fee for usage of internet; however the staff was kind enough to let me have free access to check flight status and email before leaving.

Overall, I would stay here again if I visit Amman again.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine F, Resident Manager at InterContinental Jordan, responded to this review, February 5, 2013
Dear Arak77,

Greetings from InterContinental Jordan. I would like to start by thanking you for sharing your experience with us; we are pleased to know that we were able to meet your expectations during your recent stay at InterContinental Jordan.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a valuable guest like you recognizes our efforts to provide exceptional services and takes the time to express gratitude. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel a leader in perfection and excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Antoine Flouty
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Top Contributor
83 reviews 83 reviews
61 hotel reviews
Reviews in 41 cities Reviews in 41 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed January 30, 2013

After a long late flight we arrived at the hotel in the early hours of the morning. to be greeted by friendly warm smiles. immediately checked in and escorted to our room, without all the fuss.

I heard this hotel was old. But the refurb is contemporary, comfortable and inviting.
The room. Excellent. Great comfortable bed. Large overall room (we had a suite). Great bathroom. (one negative. the bathroom amenities are not very inspiring)

The club lounge. Excellent. great breakfast. great variety. Fresh.

Free wifi throughout is a plus.

While not located downtown near all the sites, it was walking distance (say 30 minutes).

Highlight. The staff!

Thank you.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine F, Resident Manager at InterContinental Jordan, responded to this review, February 5, 2013
Dear Mr. Thomas,

Thank you for sharing your experience with us, we are pleased to know that we were able to meet your expectations during your recent stay at our InterContinental Jordan.

It is truly rewarding when a valuable guest like you recognizes our efforts to provide outstanding services and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel a leader in excellence.

Once again, we are grateful for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Antoine Flouty
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
60 reviews 60 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 24, 2013

I liked the hotel , lobby is cheerful, staff very helpful , rooms are large and clean, spa is great ( try the coffee scrub and the aromatic massage) also the gym area and indoor pool are really nice. They have great food specially at the lebanese restaurant don't miss it also the breakfast is amazing

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine F, Resident Manager at InterContinental Jordan, responded to this review, February 5, 2013
Dear Ms. Sheriemam,

Thank you for sharing your experience with us, we are pleased to know that we were able to meet your expectations during your recent stay at our InterContinental Jordan.

It is truly rewarding when a valuable guest like you recognizes our efforts to provide outstanding services and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel a leader in excellence.

Once again, we are grateful for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Antoine Flouty
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 24, 2013

This hotel was so welcome after having such an early morning flight and we were so tired when we arrived. The room was a super double and the bed so comfortable we crashed out and slept for hours. Very clean and comfortable. Staff went out of their way to make us feel at home. Great breakfast selection with many options. Most staff spoke good English and we thoroughly enjoyed our stay.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine F, Resident Manager at InterContinental Jordan, responded to this review, February 5, 2013
Dear Ms. Jolyn545,

Greetings from InterContinental Jordan. I would like to start by thanking you for sharing your experience with us; we are pleased to know that we were able to meet your expectations during your recent stay at our InterContinental Jordan.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a valuable guest like you recognizes our efforts to provide exceptional services and takes the time to express gratitude. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel a leader in perfection and excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Antoine Flouty
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Top Contributor
72 reviews 72 reviews
38 hotel reviews
Reviews in 47 cities Reviews in 47 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 23, 2013

The Intercontinental is everything you would expect from a top hotel - great facilities and excellent service.

Our room was fairly big, with a writing table and comfortable chair along with a bed so big I think it has it's own postcode. The bathroom had both a bath and a walk-in shower, and was fitted out to a high standard.

When we went to breakfast each morning there was a free english-language Jordanian newspaper waiting for us hanging on the door handle. Breakfast itself was a wide-ranging buffet, with more choice than you could ever want.

I was lucky enough to spend four nights here and made several trips to the spa. Most of the time I had the jacuzzi and sauna to myself, and the pool never had more than three people in at any one time.

The hotel has three restaurants, and I tried all of them during my stay. They were OK (and the Indian and Mexican restaurants made a nice change from the usual Middle East fare) but not up to the standard of the rest of the hotel.

The hotel is expensive, and you could argue it can never justify the price. But you can see where the money goes, and if you can afford it then you will have a good stay here.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine F, Resident Manager at InterContinental Jordan, responded to this review, February 5, 2013
Dear Mr. Bogtroter,

Thank you for sharing your experience with us, we are pleased to know that we were able to meet your expectations during your recent stay at our InterContinental Jordan.

It is truly rewarding when a valuable guest like you recognizes our efforts to provide outstanding services and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel a leader in excellence.

Once again, we are grateful for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Antoine Flouty
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Jordan

Address: Islamic College Street | PO Box 35014, Amman 11180, Jordan
Phone Number:
Location: Jordan > Amman Governorate > Amman
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Amman
#3 Business Hotel in Amman
#3 Spa Hotel in Amman
#4 Luxury Hotel in Amman
#7 Family Hotel in Amman
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Jordan 5*
Number of rooms: 440
Official Description (provided by the hotel):
InterContinental Jordan is well-established as the area s best business hotel,but leisure travellers are equally at home in the deluxe surroundings. Situated atop one of Amman s seven hills, the hotel is in the heart of the business district, within walking distance of the city centre and a short taxi ride from popular sites such as the Citadel. ... more   less 
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Also Known As:
Intercontinental Jordan Hotel Amman
Intercontinental Hotel Amman
Intercontinental Hotel Jordan

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