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“Charm of old grand dame” 4 of 5 stars
Review of InterContinental Jordan

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InterContinental Jordan
5.0 of 5 Hotel   |   Islamic College Street | PO Box 35014, Amman 11180, Jordan   |  
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Ranked #4 of 115 hotels in Amman
Bali
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
“Charm of old grand dame”
4 of 5 stars Reviewed January 12, 2013 via mobile

This hotel is quite dated. It must have been a Grand hotel years back.
Despite the above, they really do their best to keep it to today's standards. This combined with outstanding service made it a winner for me. Very charming

Stayed December 2012, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine F, Resident Manager at InterContinental Jordan, responded to this review, February 6, 2013
Dear Mr. Savroq

Greetings from InterContinental Jordan. I would like to start by thanking you for sharing your experience with us; we are pleased to know that we were able to meet your expectations during your recent stay at our InterContinental Jordan.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a valuable guest like you recognizes our efforts to provide exceptional services and takes the time to express gratitude. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel a leader in perfection and excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Antoine Flouty
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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626 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ras Tanura, Saudi Arabia
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 10, 2013

We arrived late and had great service checking in and getting a crib for our son. The cribs are very nice with a thick mattress.
The hotel was decorated for Christmas, and we enjoyed the Christmas bazaar the next day. Just stayed one night, and it was a pleasant stay. The toiletries were very nice, and the bath tub was a good size.
Staff was great and the breakfast buffet had pork! Hard to find in the Middle East. Yum.
Staff loved our 16 month old and he enjoyed interacting with them.
Overall a very nice quick stay.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine F, Resident Manager at InterContinental Jordan, responded to this review, February 4, 2013
Dear Mrs. Smith,

Thank you for sharing your experience with us, we are delighted to know that we were able to meet your expectations during your recent stay at our hotel. We are also glad to hear that you have enjoyed the variety and quality of our food.

We appreciate your kind words and we look forward to welcome you again at InterContinental Hotel, Jordan.

Sincerely,

Antoine Flouty
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shreveport, Louisiana
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 9, 2013

Beatiful rooms,spacious and clean and well appointed. Bathrooms large with large soft towels. Staff is terrific . Several restaurants,great food. Neighborhood seemed safe. Romero's Restaurant and Cafe Bonito bar also nearby and good.

Stayed January 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine F, Resident Manager at InterContinental Jordan, responded to this review, February 6, 2013
Dear Ms. Lynn,

Thank you for your recent correspondence regarding InterContinental Jordan. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a valuable guest like you recognizes our services provided and takes time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel a leader in excellence.

Once again, we are grateful for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Antoine Flouty
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 7, 2013

The rooms are up to the usual intercontinentl standard, and the public areas excellent. The staff are professional and friendly, the food enjoyable again with a good selection. The hotel is well located in Amman and a great base for exploring the city and region.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine F, Resident Manager at InterContinental Jordan, responded to this review, February 6, 2013
Dear Ms. Angelariyadh,

Greetings from InterContinental Jordan. I would like to start by thanking you for sharing your experience with us; we are pleased to know that we were able to meet your expectations during your recent stay at our InterContinental Jordan.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a valuable guest like you recognizes our efforts to provide exceptional services and takes the time to express gratitude. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel a leader in perfection and excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sinecerely,

Antoine Flouty
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Top Contributor
96 reviews 96 reviews
37 hotel reviews
Reviews in 48 cities Reviews in 48 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed January 5, 2013

We had connecting rooms and the rooms were spotless and beds were very comfortable .. Could not find anything wrong .. Check in a bit slow but we had excellent dinner and food was good at the spanish restaurant inside the hotel.. Hotel design wad luxurious ... We did not explore the area of the hotel ad there was no shops nearby .. It was our night stop before continuing to Petra ..
Tried bfast in the rooms which was plentiful and good value ... Overall a good stay and very satisfied

  • Stayed December 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine F, Resident Manager at InterContinental Jordan, responded to this review, February 4, 2013
Dear Puriindah,

Thank you for sharing your experience with us, we are delighted to know that we were able to meet your expectations during your recent stay at our hotel. We are also glad to hear that you have enjoyed the variety and quality of the "Cinco de Mayo" restaurant.

Thank you for your kind words and we look forward to welcome you again at InterContinental Hotel, Jordan.

Sincerely,

Antoine Flouty
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zagreb, Croatia
Top Contributor
58 reviews 58 reviews
13 hotel reviews
Reviews in 27 cities Reviews in 27 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 3, 2013

It is classical Intercontinental hotel, well located in Jabal Amman. The hotel has authetical touch, lobby area is very very nice. Rooms are standard for this hotel chain. During our stay we had some minor issues, only one reported to the stuff and immediately solved, but it was just little bit under the IC standard elsewhere. Breakfast is ekcellent with choice of fruits, local and international kitchen. Service good, with the touch of the location.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine F, Resident Manager at InterContinental Jordan, responded to this review, February 4, 2013
Dear Mr. Vanja R

Thank you for your recent correspondence regarding InterContinental Jordan. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

We are always pleased to receive praise and acknowledgment of such a positive nature, and apologize for any inconvenience you may have encountered during your recent stay.

Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental Jordan for your future travel needs.

Sincerely,

Antoine Flouty
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luanda, Angola
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2013

I selected this hotel because of the chain recognition, but found that the service, and faciltiies were excellent. This hotel is well located in walking distance from the old downtown. I was particularly pleased with the hotel's congierge level rooms. The service they provided, evening food and hospitality was above expectation and worthy of the small extra cost.

Room Tip: Go for the upgrade to the congierge level
See more room tips
  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoine F, Resident Manager at InterContinental Jordan, responded to this review, February 6, 2013
Dear Mr. Robert,

Thank you for your recent correspondence regarding InterContinental Jordan. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a valuable guest like you recognizes our efforts to provide outstanding services especially the concierge services and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel a leader in excellence.

Once again, we are grateful for your thoughtful comments. We look forward to the opportunity of
serving you in the future. Thank you for choosing IHG.

Sincerely,

Antoine Flouty
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Jordan

Address: Islamic College Street | PO Box 35014, Amman 11180, Jordan
Phone Number:
Location: Jordan > Amman Governorate > Amman
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Amman
#2 Romantic Hotel in Amman
#3 Spa Hotel in Amman
#4 Luxury Hotel in Amman
#6 Family Hotel in Amman
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Jordan 5*
Official Description (provided by the hotel):
InterContinental Jordan is well-established as the area s best business hotel,but leisure travellers are equally at home in the deluxe surroundings. Situated atop one of Amman s seven hills, the hotel is in the heart of the business district, within walking distance of the city centre and a short taxi ride from popular sites such as the Citadel. ... more   less 
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Also Known As:
Intercontinental Jordan Hotel Amman
Intercontinental Hotel Amman
Intercontinental Hotel Jordan

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