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“Good sleep nice stay” 4 of 5 stars
Review of Crowne Plaza Hotel Amman

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Crowne Plaza Hotel Amman
5.0 of 5 Hotel   |   King Faisal Bin Abdul Aziz | 6th Circle, Amman 11195, Jordan   |  
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Ranked #4 of 122 Hotels in Amman
Amman Governorate, Jordan
Level Contributor
5 reviews
4 hotel reviews
“Good sleep nice stay”
4 of 5 stars Reviewed March 20, 2014

The hotel is centrally located and newly renovated.
I hope that the spa also gets a renovation.
The rooms are spacious and nicely decorated.
The breakfast is varied, the coffee is acceptable.
Chef Mario brings excellent food on the table
Most of the staff are very friendly, for a 5 star hotel they need more training. Some need good and clean shoes. Mr. Amjad from the spa is a good soul and is very helpful. As in most large hotels is the cleaning of the rooms not perfect. If, like me lives for months at the hotel you can see the curtains never and the bathroom tiles are rarely cleaned. In the corridors to the rooms is the air bad, it must be ventilated more. The Heating and A/C dont woerk verry well in the rooms
Over all i like my stay

Room Tip: After the renovation all the rooms nearly the same there is no smoke free rooms.
See more room tips
  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bassam H, Front Office Manager at Crowne Plaza Hotel Amman, responded to this review, March 22, 2014
Dear Valued guest, I would like to thank you for staying at Crowne Plaza Amman, as well thanking you for sparing the time to share your experience with us, The team are too happy to know that you have enjoyed your stay and looking forward to welcome you for another enjoyable at Crown Plaza Amman as soonest Regards Omar Bregeth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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397 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
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  • Spanish first
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English first
Tallinn, Estonia
1 review
4 of 5 stars Reviewed March 19, 2014

Rooms are (as usually in Jordanian hotels) nice. The personnel serving the breakfast has improved from the last time staying in this hotel. If time is not an issue, then would recommend visiting the gym. The gym staff is helpful and friendly, especially ABD Ul Rahman. See you in Crowne Plaza Amman!

Stayed March 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bassam H, Front Office Manager at Crowne Plaza Hotel Amman, responded to this review, March 27, 2014
Dear Valued guest, I would like to thank you for staying at Crowne Plaza Amman, as well thanking you for sparing the time to share your experience with us, The team are too happy to know that you have enjoyed your stay and looking forward to welcome you for another enjoyable at Crown Plaza Amman as soonest Regards Omar Bregeth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Al Muharraq, Bahrain
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 19, 2014

Crown plaza Amman has been my one and only hotel in Amman, the rooms are spotless, beds are comfortable and the food is very good, especially the steaks and burgers. The reception staff are attentive to all needs, they are friendly and knowledgable. The hotel facilities are charming, the gym and spa are neat, clean and well organised, the staff are friendly and well behaved. Abdulrahman and Susanne who work at the spa are incredibly friendly, professional and can answer any query you might have in health or sports, they just make the trip to the gym encouraging.
Do not think twice when choosing a hotel in Amman, theres only the Crowne Plaza way.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bassam H, Front Office Manager at Crowne Plaza Hotel Amman, responded to this review, March 22, 2014
Dear Valued guest, I would like to thank you for staying at Crowne Plaza Amman, as well thanking you for sparing the time to share your experience with us, The team are too happy to know that you have enjoyed your stay and looking forward to welcome you for another enjoyable at Crown Plaza Amman as soonest Regards Omar Bregeth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut, Lebanon
1 review
5 of 5 stars Reviewed March 18, 2014

I am so glad I chose to stay in Crown Plaza Amman, excellent service and follow up from the nice welcoming host Dima at the lounge. ..also z lounge captain abdelhadi was very good in providing a swift service..also z rooms are very well refurbished...one coment ia that the lounge should be rennovated to match existing standards

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bassam H, Front Office Manager at Crowne Plaza Hotel Amman, responded to this review, March 22, 2014
Dear Valued guest, I would like to thank you for staying at Crowne Plaza Amman, as well thanking you for sparing the time to share your experience with us, The team are too happy to know that you have enjoyed your stay and looking forward to welcome you for another enjoyable at Crown Plaza Amman as soonest Regards Omar Bregeth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amman Governorate, Jordan
2 reviews
5 of 5 stars Reviewed March 18, 2014

The service was excellent specially reception and gu
est relation .the room was very nice ..excellent decoration. Room service was so good people are very good like Deema and Sandra .The gym is nice and very good

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amman, Jordan
1 review
4 of 5 stars Reviewed March 18, 2014

Nice relaxing atmosphere , nice helping staff , specially reception staff , amjad, Suzan , Abdul
Rahman and the other girl (can't recall her name now) also li like to thank the housekeeping
Staff they really work hard, all in all is a nice experience, good management

Stayed March 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bassam H, Front Office Manager at Crowne Plaza Hotel Amman, responded to this review, March 25, 2014
Dear Valued guest, I would like to thank you for staying at Crowne Plaza Amman, as well thanking you for sparing the time to share your experience with us, The team are too happy to know that you have enjoyed your stay and looking forward to welcome you for another enjoyable at Crown Plaza Amman as soonest Regards Omar Bregeth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Almaty, Kazakhstan
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 18, 2014

It was my first visit to Amman and the hotel. The services provided were very good, personnel was nice and supportive. Rooms are comfortable, meals is comprehensive.
Favorable location, close to good restaurants and a shopping street.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bassam H, Front Office Manager at Crowne Plaza Hotel Amman, responded to this review, March 22, 2014
Dear Valued guest, I would like to thank you for staying at Crowne Plaza Amman, as well thanking you for sparing the time to share your experience with us, The team are too happy to know that you have enjoyed your stay and looking forward to welcome you for another enjoyable at Crown Plaza Amman as soonest Regards Omar Bregeth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Crowne Plaza Hotel Amman

Address: King Faisal Bin Abdul Aziz | 6th Circle, Amman 11195, Jordan
Phone Number:
Location: Jordan > Amman Governorate > Amman
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Amman
#4 Luxury Hotel in Amman
#5 Business Hotel in Amman
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel Amman 5*
Number of rooms: 279
Official Description (provided by the hotel):
Crowne Plaza Amman Hotel is only 30 minutes drive from Queen Alia International Airport and enjoys a prime location in the heart of Amman's City Center,business district and major shopping areas. The Hotel has 279 guestrooms, all are equipped with modern amenities any travel would need. The hotel's leisure facilities are outstanding with heated indoor and Outdoor Swimming pools, Sauna, Jacuzzi, Turkish bath, not to mention the extensive list of facial & body treatments by the The Spa. 6 Restaurants & lounges satisfying all tastes & expectations. For the business traveler, the hotel has a fully equipped Business Center and a choice of 5 meeting rooms accommodating from 400 to 25 guests and delegates in a variety of setups. ... more   less 
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Also Known As:
Crowne Plaza Amman
Amman Crowne Plaza

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