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“very good for Amman 4* hotels” 4 of 5 stars
Review of Ayass Hotel

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Ayass Hotel
4.0 of 5 Hotel   |   Al Madina Al Munawwara St, Amman, Jordan (Formerly Quality Suites Amman)   |  
Hotel amenities
Ranked #36 of 116 Hotels in Amman
mct
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“very good for Amman 4* hotels”
4 of 5 stars Reviewed September 30, 2012

I stayed in both the Royal Suite and the Excutive Suite, same comments

Pro's:
Good Location with good services in a walking distance
Clean on Check in
Very comfortable beds
Airy and Specious
Nice decoration
one of the best considering that some 4* rated hotels in Amman don't even deserve a 2*
Windows can be opened to enjoy the cool breeze
Most staff are friendly
Aircondition is adjustable

Con's
Cleaning service is a hit and miss. if your lucky the cleaner will do a good job and if your not then you'll feel that your cleaner is having a bad hair day
Breakfast is mediocre
bed covers are clean but some threads are out like if its over washed or washed with the wrong detergent or something. time to buy a new batch maybe

Room Tip: If you are a light sleeper, avoid the rooms above the ball room
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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20 reviews from our community

Traveler rating
    3
    10
    5
    0
    2
See reviews for
1
4
4
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Arabic first
  • English first
  • Italian first
  • Turkish first
  • Any
English first
Dhaka City, Bangladesh
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 14, 2012

This is a nice hotel in general but falls short in providing 4 star service. The Executive suites are very spacious but Junior suites are actually small rooms without any suite facilities like lounge or dining areas. The suites/rooms are well maintained, clean and comfortable. The housekeeping service is good but cant say the same thing about room service where I didn't find consistency of standard. I was there during Ramadan, so that could be a factor although it shouldn't be in a Hotel.
The beds are very comfortable & pillows/linens/blankets are of good quality.
Bathrooms are clean & reasonably spacious.
The staff of the hotel are well-mannered & attentive but there is a lack of natural warmth that one would expect from the staff a hotel of this category.
Internet connection (complimentary) broke down a few times during my stay but when available the speed is very good.
There is a Pizza Hut opposite the hotel and if you turn left form the hotel entrance and walk for 10 minutes a number of dining options are available (fast food, Lebanese restaurants, a food court etc.) For both Dining & shopping I would recommend a 1 JD(1.5 USD) taxi ride to Mecca Mall where there is a big food court with lots of options and a number of Cafes & Restaurants.
Overall, a clean & comfortable hotel but not a 4 star property. Considering the rates of hotesl in Amman, Quality Suites provides value for money.

Room Tip: Go for the Executive Suites.
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  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jordan
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed May 12, 2012

We express it by arranging a graduation party for my daughter last summer ... The hall is cute , food is great .. We had complained from the services that night , but we were informed that this issue is settled forever & new mangement is on ...
They open a new cafe and restaurant lately , what I'm fascinated of is their swimming pool ... We expressed their suites that night ... It s very well organized with big areas ...

  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mct
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 20, 2012

pro's:
1-clean
2- affordable
3-friendly
4- spa & saloon
5- free internet
6- royal suit is the best of all
7- two plasma tv's and two toilets in the royal suit

cons:
1- breakfast simple and nice but cold, they need to heat the dishes
2- check in cleaning is good but followup cleaning is not so good
3- its hard to find a taxi but many will pass by before they stop. something to do with the location
4- some rooms are overused

overall, after looking at many choices (live) and being shocked by the prices in comparison with quality, Ill come back and recommend it

Room Tip: choose royal suit if a couple
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  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 6, 2011

I think I have finally found the perfect accommodation in Amman! Ultra clean spacious rooms and suites, great food, great service, free high speed internet (I've paid almost $23 a day in other hotels in Amman), and amazingly affordable rates.

This hotel just had their soft opening a few months ago. If you're familiar with Amman, once you get to the seventh circle (roundabout) on your way from the airport, you are only minutes away from the hotel on Al-Madina Al-Munawwara Street. You're close to just about everything but with a comfortable distance from the congested areas of Amman. The street where the hotel is located is full of restaurants, stores, banks, airlines offices, and even a Turkish bath just a short walk up the street.

Breakfast is included and it was great. The chef was standing by to greet guests and listen to their comments. Same thing when I had dinner on the first floor. Try the lentil soup!

If you have comments, the manager himself will discuss it with you. I had a few, and was pleasantly surprised to have the manager - who spoke fluent English - sit with me in the lobby and take notes. Everything I raised was promptly addressed.

Best of all, after a long day, it was so very quiet when it was time to sleep.

Room Tip: I liked my room with the view of Al-Madina Al-Munawwara St. If you're a non-smoker, but sure to...
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  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ayass Hotel

Address: Al Madina Al Munawwara St, Amman, Jordan (Formerly Quality Suites Amman)
Location: Jordan > Amman Governorate > Amman
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #36 of 116 Hotels in Amman
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ayass Hotel 4*
Number of rooms: 96
Official Description (provided by the hotel):
"Ayass" is a four star BOUTIQUE HOTEL that offers spacious and luxurious suites in addition to modern rooms that were designed to deliver restful stay and enjoyable environment. Located in the heart of the city of Amman, the hotel is in convenient proximity to many attractions,including restaurants, banks, and shopping malls. Whether you are travelling for business or leisure, our friendly and professional staff, combined with the advantage of our modern facilities, will satisfy everyone's needs and expectations. "Ayass Hotel" is the destination you seek, with a promise to "make you feel at home". ... more   less 
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